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9.1/10
Great
MMeiziMaggieThis is a beautiful hotel with its own casino and a variety of large, photo-worthy pools. The room facilities are great, the bed is very comfortable, and the surrounding environment is nice. It's not too far from the city, which is convenient, and there are many dining options. It's also connected to the adjacent hotel.
GGuest UserThe room was clean. There was daily housekeeping. The bathroom doesn’t have much except a hairdryer. The hotel staff was also very friendly and attended to us. Facilities were good, there’s a swimming pool, a gym and a restaurant.
GGuest UserIf you stay consecutively, you need to clean the room. You must go to the front desk to remind the hotel to clean the room and replenish the supplies in the room, otherwise the hotel will not clean the room for guests staying consecutively. However, the hotel environment is still good.
MmmfoodntravelThe Quality Hotel Ambassador Perth earns high marks for its unbeatable location. Situated in the heart of the city, it offers easy access to the Perth CBD, the Swan River, and major attractions like Elizabeth Quay and Kings Park. Public transport is just steps away, and the airport is a short drive, making it ideal for both business and leisure travellers.
Beyond convenience, the staff truly make the difference. From check-in to departure, every team member I met was warm, professional, and genuinely helpful. They went out of their way to offer local dining recommendations and ensure a smooth stay. It’s rare to find such consistent, sincere service.
The rooms are clean, comfortable, and well-equipped for the price point. While not overly luxurious, they provide everything needed for a restful night. Complimentary Wi-Fi and on-site dining add further value.
In short, if you want a centrally located hotel with a personal touch, the Quality Hotel Ambassador Perth is an excellent choice. The combination of prime location and exceptional staff makes it stand out from larger chain hotels. Highly recommended for a hassle‑free, welcoming stay in Perth.
Hotel near Perth Central Business District, East Perth
Price per night from:AED 362
8.5/10
Very Good
SsmonsLocation was fantastic. Walkable to everything. Parking at cop terrace was cheap and accessible. Some night staff weren't friendly. But some in the mornings and day were very helpful and friendly. Room cleaning done everyday on time but very very average. No bidet in toilets could be improved. Otherwise the walls are also terribly sound proofed. Every conversation in the next room can be heard.
GgeorginaxoxoThe room is a bit old, but the location is truly central, with Dior, LV, and Chanel right downstairs. The bedding is quite clean, and the room size is decent, with a sofa, dining table, and kitchen, making it very suitable for tourists. It's also budget-friendly and offers great value for money. Across the road, there's a Coles supermarket, plenty of eateries nearby, and a 7-Eleven. Northbridge is also very close.
The only downside is that the city center gets quite noisy at night, with drunken people on the bar street. For safety, it's best not to go out at night.
An Uber to the airport takes about 30 minutes.
TTisna IskPerfect location for us. Close to cafes/eateries, St. Mary Cathedral, quiet at night...
Staff is very friendly and helpful. Would be much better if the lighting in the corridor is brighter, also in the room. We found it a bit too dark.
We did not have any meals at the hotel.
What I find disappointing about Marriott Bonvoy's hotels : internet. the message that it is insecure and the complicated process to get access have been quite annoying.
I tried to book via Marriott Bonvoy's apps, but rate is significantly higher than OTA.
Love Westin's architecture and surrounding (spacious walkway). Could be better with heated pool.
GgeorginaxoxoI had a great experience staying here before, so I booked again. This time, I arrived at the hotel late at night after a tiring flight. The front desk initially said they couldn't find my reservation. After searching for half an hour, they said they found it but claimed I had already checked in. I told them I was right there and hadn't checked in yet. They then spent another twenty minutes verifying. During all this, I contacted Trip.com customer service, who were very responsive and helpful; an agent quickly reached out to the hotel. However, the hotel staff were incredibly slow and inefficient. The whole check-in process took nearly an hour. It was a stark contrast to my previous, much better experience.
Furthermore, on my last stay, they provided a full set of disposable amenities, but this time, there weren't even disposable slippers. I was just too tired in the middle of the night to bother looking for another hotel.
Honestly, this service experience was really disappointing. The environment is actually good, and the location is right next to UWA. Getting to the city takes about ten minutes by taxi.
Kudos to Trip.com's customer service; they were efficient even late at night and had an excellent attitude in resolving the issue!
LLux369Karri Valley Resort offers a truly serene escape, set amidst the stunning natural beauty of Western Australia. This destination is undoubtedly one of the most relaxing places you can visit, with breathtaking views and a tranquil atmosphere that invites you to unwind.
The accommodations, especially the lakefront rooms, are fantastic. They provide a perfect vantage point to soak in the picturesque scenery. However, there are areas that need attention, particularly regarding the cleaning service. On our two-day stay, the cleaners arrived quite late, and unfortunately, their work did not meet expectations. The bed wasn't properly made, the pillowcases were not changed, and the floors were not vacuumed, which was quite disappointing. This aspect highlights the need for improved management of the housekeeping team to ensure a consistently high standard of cleanliness.
The resort's restaurant, however, is a highlight. It boasts a beautiful ambiance and a menu that delivers a perfect balance of flavors. The food was expertly prepared, but we did find the portion size of the duck leg ordered for our 12-year-old to be a bit small. While the presentation and taste were exceptional, a larger portion would enhance the overall dining experience.
Another minor concern was the noise levels in the rooms. With some soundproofing measures, particularly on walls shared with other rooms, the overall comfort could be significantly improved.
On a positive note, the staff were friendly and helpful, contributing to the warm atmosphere of the resort. I would highly recommend visiting Karri Valley Resort for its heavenly lake views and relaxing environment. With a few adjustments, it has the potential to be an unparalleled getaway in WA.
MMarco VinciulloThe television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about the interruption to our stay.
It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay.
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