The hotel has a beautiful location. The antique building has been kept in excellent condition. We chose to stay in the Feature Double Room-old Hall. The room was very spacious, with seating area. A coffee machine was also available. Cool drinks in the fridge. Breakfast was delicious, individually cooked, with a wide choice. The staff was very friendly and attentive. Would definitely recommend this hotel
Our third stay at The Feversham Arms Hotel. We were allocated a pool suite which was excellent. Apparently the hotel is up for sale, the administrators have been brought in. Hopefully the new owners will be found and after a few tweaks here and there the hotel will be five stars.
This hotel, a former monastery, has a lot of authentic York character. It's right by the river, and the view from the window gives off a very medieval vibe. It's about a twenty-minute walk from the train station, and Shambles and the Minster are both within easy walking distance. The heating in the hotel was very good and warm, and the traditional English breakfast was quite nice.
The only downside was a rather unpleasant check-in experience. The elderly British lady at the front desk was incredibly rigid, and I felt there was a hint of discrimination. We had two breakfasts included, but she insisted that children couldn't eat, even though there were only two of us. It's really hard to understand the mindset of some older British people. However, the breakfast restaurant manager was lovely and kept asking if I wanted to bring anything for my husband, even offering an extra children's meal when I explained it was just the two of us. Thankfully, Trip.com resolved the issue quickly, smoothing over the unpleasantness so it didn't impact our trip.
Overall, I think the hotel is good, but that elderly British person at the front desk really needs to adjust her attitude!
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
The hotel is located in a great place, The aesthetic is perfect for the building. If you are disabled you may want to give this hotel a miss, as even if you specifically ask to be near a lift when you book they may put you in a room with no lift access at all, and the staff are not very helpful or accommodating even when you have a disability that is affected by stairs.
The queue to check in was over 50 minutes even though we tried to check in much later than 3pm. The hotel has a lot of stairs, the room was not spotlessly clean but adequate and came with all the basic requirements. The view from the windows was great. Overall this is an ok budget hotel that is only suitable if you are able bodied and can deal with a large number of stairs.
Located in the heart of the town of Helmsley, the hotel is a traditional English-style villa hotel. The hotel's environment is simple and welcoming. The small garden of the hotel is very beautiful, it is suitable for sitting in the garden for an afternoon tea. It is just that the hotel does not have a lift. It is more difficult to move the luggage into the room, and the hotel does not have any extra staff to provide such services.
We found the hotel spotless and pleasant the only slight criticism the turning for the car park is not very clear and we found the room a bit too warm even with our window open
We have stayed here before and it is clean and comfortable staff are lovely and food is excellent 👌
Very Good
101 reviews
8.3/10
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