Staying 2 night in the hotel , hotel lobby my look abit dated. Rooms are spacious for Japan hotel standard. Hotel provide daily skin care and there is an ice machine on every floor. It also provide shuttle bus in every 15 min to your ne of the station. Shopping mall in 10-15 minutes walking distance we took a taxi from
The shopping mall cost 1000yen. Breakfast from the hotel are impressive .
An older hotel but still very comfortable. Complimentary beverages are available at the reception and there’s a convenience store right next door for added convenience. The rates are affordable making it a great option for both short and long stays. The room was clean and overall there’s really nothing to complain about considering the price. Close to tourist attractions with a car. No parking on-site but there are many coins parking at the area.
Hotel near Arima Onsen Hotspring,Kobe32.1% of visitors choose this area
LLI662025.12.28
We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.
Hotel near Awaji Island,Awaji City5.3% of visitors choose this area
XXiaojujujujujujujuju2026.03.04
The location is a bit inconvenient; you'll need to drive or take a taxi to get around. However, there are many restaurants and two Lawson convenience stores nearby, which is very handy. The service is excellent, and the hotel environment and the view from the window are fantastic. Definitely worth revisiting.
The staff were all very friendly, and the view was also excellent with great facilities. The only downside was that the hotel room was too small; once you opened a suitcase, it was impossible to move around, especially with two suitcases, which was quite a hassle. Downstairs, there's a subway station and a shopping street, which is very convenient, but it can also be quite noisy due to the subway.
This place is awesome!! I can feel that a lot of thought has been put in when they came up with services/things the hotel guests might like to have eg extensively long hrs for public bath, free ramen for supper, free icecream after bath, free yakult kinda drink for morning, massage chair, manga comic books to read, free dessert and water in fridge in room ….and the hotel is close to merikan park as well as train station! Absolutely loved my stay!
Overall, our stay was good, especially the location. The room is a bit old but still well maintained.
However, we were not happy with one aspect of the service. A staff member (possibly a manager or senior from the F&B team) was not very professional and came across as quite rude.
He physically blocked us from entering the breakfast area without listening to our explanation. We clearly mentioned that our friend was already inside and had a table, and we were just trying to confirm the table number. However, he insisted we go to Level 1 for breakfast and did not allow us to explain further.
We had to go back and forth between the lift, trying to contact our friend, which was quite frustrating. Only after we showed him a photo did he finally allow us to enter.
What surprised us most was that the restaurant was actually quite empty, with many available tables. We don’t understand why we were told it was full and asked to go elsewhere.
We hope the hotel can improve staff communication and professionalism to avoid similar situations in the future.
Hotel near Awaji Island,Minamiawaji5.3% of visitors choose this area
GGuest User2025.07.21
I'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
Miya took care of us so well. He kneeled the entire time while serving us tea and talking with us. He drove us to the station and even went above and beyond to help with our luggage and take pictures for us.
1. Wonderful staff — especially Miya.
2. Colored yukata are free, and the onsen pass is also included. They provide separate yukata for sleeping and for wearing around the hotel/onsen town.
3. Around 6 PM, the staff comes to set up your futon for you. They also bring an ice-cold pitcher of water to your room.
4. They have 2 onsens (one on the 1st floor and one on the 2nd floor). The men’s and women’s baths alternate depending on the time.
5. They offer a shuttle service to the furthest onsen and to the station — just let them know what time you’d like to go.
6. The breakfast is THE BEST! There’s so much food and variety, and everything is very clean and fresh.
7. They give you a pamphlet to collect stamps, and once completed, you receive a souvenir afterward (a pair of wooden chopsticks).
8. They also have fancy hair dryers here (Dyson, ReFa, etc.).
The onsen town experience itself was amazing, but honestly, it’s the service and hospitality at the hotel that will make me want to come back again someday.
Thank you all the staff. Staying in such a beautiful place surrounded by breathtaking views and genuinely kind people has been such a memorable experience.
Amazing
99 reviews
9.4/10
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9,2/10
Great
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
GGuest UserOur favourite booking throughout our entire Japan trip! This inn is a family business so you can imagine how hospitable the entire family was to us this 2D1N. Regretted not staying 1 more day as the entire village was very relaxing. Room is super clean, yukata was provided for us to visit the public baths, access to all 7 public baths provided as well. We have everything we need with this inn! There’s also a private onsen in the hotel and the host was very helpful and nice about everything. He even went out of his way to send us to & fro the Kinosakionsen station… thank you so much we had fun and enjoyed it! Will definitely stay here again. <3
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
MMoliaifenxiangI was really happy to book such a great value-for-money hotel! It's a shame the private onsen rooms were so popular and fully booked. We just took what we could get, and it felt like opening a mystery box. The sunroom was actually pretty good, accommodating up to four people with two single beds and two futon sets. We booked the 'one night, two meals' plan. We could reserve our dinner and breakfast times upon check-in and just show up on time to eat – delicious and filling! 👍 The hotel also included two private onsen reservations. We went for a soak at 10 PM on the first night, and again at 10 AM after breakfast on the second day, which was perfect as check-out was at 11 AM. The hotel staff were excellent, warm, and polite. We even met the legendary driver who speaks Chinese, which felt a bit familiar and comforting 😁 The shuttle service starts at 3 PM in the afternoon, and if you want to go to the shopping street, the driver will even take you there. I genuinely recommend this hotel to everyone!
GGuest UserGreat value for money, and the service was excellent. The self-service check-in and check-out were very convenient. The hotel provides amenities like a microwave, coffee machine, and ice maker, along with various free toiletries and bath salts. They offer complimentary drinks and snacks in the evenings, which I unfortunately missed because I always returned too late. If you opt out of room cleaning, they still provide fresh towels and complimentary bottled water, which is a nice touch. The hotel is only about a five-minute walk from Himeji Station, and there are many delicious restaurants along the way. Overall, it was a fantastic stay, and I'd definitely choose it again and recommend it to everyone.
DDaria GrWe stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
GGuest UserOverall, it's pretty good, a comfortable chain hotel.
Don Quijote is directly opposite the hotel, which is really convenient for picking up little things. The big subway station isn't very close, so if you have a lot of luggage, you might want to reconsider, otherwise you'll be dragging it across a lot of cobblestones, and your hands will get pretty sore.
The hotel's location is probably in a bustling area. After 8 PM, there are many local 'energetic' young guys around, some drinking until 3 or 4 AM. The soundproofing isn't great, so if you're a light sleeper, I wouldn't recommend it. Behind the hotel are various local pubs, which can get very noisy at night.
This is my second time in Kobe, and I'll definitely come back again, it's so beautiful!
GGuest UserOverall, our stay was good, especially the location. The room is a bit old but still well maintained.
However, we were not happy with one aspect of the service. A staff member (possibly a manager or senior from the F&B team) was not very professional and came across as quite rude.
He physically blocked us from entering the breakfast area without listening to our explanation. We clearly mentioned that our friend was already inside and had a table, and we were just trying to confirm the table number. However, he insisted we go to Level 1 for breakfast and did not allow us to explain further.
We had to go back and forth between the lift, trying to contact our friend, which was quite frustrating. Only after we showed him a photo did he finally allow us to enter.
What surprised us most was that the restaurant was actually quite empty, with many available tables. We don’t understand why we were told it was full and asked to go elsewhere.
We hope the hotel can improve staff communication and professionalism to avoid similar situations in the future.
ちちなみStaying in Kobe for a night, I booked this hotel after reading reviews that it's close to Sannomiya Station and relatively new. It was super convenient coming from Kansai Airport; I took the airport bus directly to the Sannomiya bus terminal, and after getting off, it was less than a 10-minute walk with Google Maps. Getting to JR Sannomiya Station from the hotel takes a maximum of 5 minutes, and the Hanshin Line is less than 10 minutes away – both are very close! There are plenty of dining options downstairs, and a 7-Eleven right next door. If you walk out the main hotel entrance and turn left, there's a cute dessert shop called Dorsia about five minutes away. Plus, it's not far from the Sannomiya shopping district, so you can easily walk there. I forgot to take pictures of the room, but in a double room, there was no problem opening a 26-inch suitcase.
GGuest UserI'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
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