This is a five star hotel in a three star body. Rooms are TINY, like scandanavian homes, but everything was clean and fresh, staff were outstanding, we could store out bags before and after our stay, missing personal articles available for free downstairs. Clear rooftop vie of the castle so you don't have to leave the hotel for beutiful shots of the castle. Near a huge gorgeous, covered pedetrian only walking are. Only sorry to have had only one night here.
The hotel is well located and the room was clean. However, I felt uncomfortable during check-in because I did not receive a welcome/check-in bag while other guests did. There was no explanation given, which made the experience feel unfair.
I hope the hotel can improve transparency about guest amenities.
5 star room,very well equipped and very new. felt very comfortable in the room,toilet and room is more spacious than the typical japanese hotel room. will definitely stay again when in kobe. highly recommended.
I made a reservation on the day because a triple room with a semi-double room and sofa bed was available!
The room was quite small, so I couldn't spread out my carrier (T_T)
But the amenities were plentiful and very nice!
The welcome drink of sweet sake was also delicious!
The only drawback is that all the nearby parking lots are expensive.
Great location, right between Himeji Castle and Himeji Station. It's just one block from Himeji Station, about a 6-7 minute walk. The hotel is surrounded by shopping and dining areas, including popular old coffee shops and oden restaurants. Himeji Castle is also only about a 6-7 minute walk away, and you can enjoy it just by looking at it from the outside. The hotel is very new, and the rooms are a decent size (by Japanese hotel standards).
I'm not sure if this happens in all the rooms, but they have a serious humidity problem. The wall was getting wet and it made the bed wet as well, and the room smelled damp. They don't offer cleaning unless you stay for 4 nights or more. The beds weren't very comfortable and, as I mentioned, since the wall was wet, the duvet got wet too. I'm 1.86m tall and the duvet didn't fully cover me.
On the positive side, the staff was friendly and there was a convenience store at the entrance of the hotel.
Excellent value for money and a fantastic experience!
The hotel is located in Chinatown, surrounded by tons of great food options, and transportation is quite convenient.
The indoor hot spring, sauna, and bath facilities are absolutely wonderful! If you love soaking in hot springs and enjoying a sauna, you definitely shouldn't miss this. Soaking multiple times a day is pure bliss!
The staff's service attitude is great, and the hygiene and environment are also very good. Although the room size isn't large, it's really clean and tidy. The clothes and slippers provided were perfect to change into before heading straight to the bath!
Some of Kobe's attractions are also within walking distance. I highly recommend this place to all my friends!
The room is clean, parking is very convenient, the toilet is large, and the facilities are very new. However, the wifi is almost unavailable. The movie viewing is good. The hotel is only suitable for self-driving people. There is little public transportation nearby.
It's been a while since I got back from my trip, but thinking back about the Hotel La Suite Kobe Harborland, it definitely has its unique charm. My room offered a great view of THE KOBE's iconic landmark, and I enjoyed evening strolls along the seaside every night. The morning views were also absolutely stunning.
However, the room and hotel facilities felt a bit dated. The overall service was decent enough, and a convenient shuttle bus to Sannomiya runs about every half hour.
Location near
1. Kobe Sannomoya train stations.
2. City Loop, Port Loop buses for most tourist sights
3. Subway lines
4. 24h family mart convenience store (right below hotel)
Rooms are big
Good!
Very Good
324 reviews
8.8/10
Price from
DKK 187
per night
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9.5/10
Amazing
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
MMari(Marina)Excellent traditional-style pekan. I loved the service, cleanliness, convenient location, and spacious room. It was the best vacation in a long time! All the public onsen, shops, and cafes are nearby. The girl at dinner and breakfast was very attentive, explaining everything in detail, asking for clarification, and the service was beyond praise! We would be happy to return and would recommend it.
GGuest UserLocation: The hotel is less than a 10-minute walk from Kobe Sannomiya Station, and you can take an airport shuttle to Kansai or Itami Airport. Don Quijote is right across from the hotel. Kobe isn't very big, so you can take an evening stroll to Meriken Park to see the sea or go shopping at Daimaru.
Amenities: The front desk has a water dispenser, and you can also get bottled water and facial masks from the staff. There are self-check-in and check-out machines, which saves time. The room itself isn't very large; it felt a bit cramped for three people.
KkusanokiAlmost a perfect stay. First off, having a 12 PM checkout in Japan is already a huge plus. We arrived around 8 PM the night before, and the front desk staff were still in great spirits. The room was quite spacious for Japanese standards, and the view from the window was absolutely stunning, with the night view being even more captivating than during the day.
The only slight downside was the breakfast; for 3800 JPY per person, the selection wasn't very extensive, though the taste was decent enough.
11339116****Grand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
11376160****Let's start with the location. It's actually a bit of a walk from Sannomiya subway station, about 10 minutes on foot. This isn't a problem if you don't have heavy luggage, but if you're pushing a cart full of bags, it can be a bit strenuous. Luckily, you just walk straight along the Yamanote Line, cross a large intersection (via the overpass), and you're there. It's relatively easy to find.
As for cleanliness, it's very clean and tidy. It's a quick-service hotel under Sheraton, and everything is quite well-thought-out.
Regarding facilities, the hotel's amenities are sufficient. Although bottled water isn't provided, there's a water dispenser with both hot and cold water. There's also a microwave and washing machine on the first floor.
For service, check-in and check-out are very quick. If you're staying for multiple nights, daily housekeeping is offered. Necessities like toothbrushes, toothpaste, facial cream, and facial cleanser can be self-served. If breakfast is included, it's at the Matsuya next door, which is convenient.
DDom9995 star room,very well equipped and very new. felt very comfortable in the room,toilet and room is more spacious than the typical japanese hotel room. will definitely stay again when in kobe. highly recommended.
GGuest UserThis was my second stay. It's directly connected to the station, and there are shopping malls, convenience stores, izakayas, cafes, etc. nearby, so the location is excellent. There was a wide variety of breakfast options, so I chose a little bit of everything and was full. I will definitely try the black curry when I come here!
The staff were very friendly and the amenities provided were of high quality, so there was no need to bring anything from home. The rooms and bathrooms were clean, so I enjoyed my stay.
AAnonymous UserAlthough the facilities are old, but the hygiene level is still neat, if four people live in a small room is super crowded, recommended to add more than 1100 HKD to change a larger room, but was full room can not be replaced, 1 parking 2 meals package includes dinner kaiseki cuisine, feeling is a super ordinary meal with the group, don't have any expectations, sashimi is not fresh, beef shabu shabu is delicious, but the amount is very small, if you ask for guests, it is recommended to eat outside before staying, casually satisfy your hunger to stay for dinner. Also, a free bowl of ramen will be given in the evening to satisfy your hunger.
QQingliurenPros:
1. The lobby is grand and spacious, which is quite rare for hotels in Japan.
2. The location is excellent. There's a subway station right downstairs, and Shin-Kobe Station is just a 3-minute walk away, making Shinkansen access super convenient. The cable car station for Nunobiki Herb Garden is also next door, and Kitano Ijinkan (Foreigner's Residences) is only a 10-minute walk.
3. The view from the guest room window is lovely.
4. The breakfast buffet is of high quality, and there's also a Japanese set breakfast option (if you're staying only 1-2 nights, I recommend sticking to the buffet; for three nights, you might try the set meal one day).
5. The staff are well-trained and have excellent service attitudes.
Cons:
1. The guest rooms' decor and furniture are quite outdated and lack design flair. They are overly simple and plain, not matching the impressive lobby.
2. In November, there was no air conditioning in the room. The south-facing room got a lot of sun, making it very stuffy and hot. I had to keep the emergency exit open to make it more bearable.
Overall, it's still worth recommending.
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