The location is superb as its just infront of Nagano Station. Room was fine but a bit outdated but still acceptable. The local Japanese staff was really friendly and helpful but the Indian/Bangladeshi guy who was at the receptionist was cocky. We asked whats the nearby attraction places we could go while waiting for the check-in time (because he did not allow early check-in, which still understandable) but he simply said, ‘you can go to the infomation counter at Nagano station’ Bruh???? What’s wrong with you? Who hurt you, brother? Hence, i cant really appreciate his service, but the older Japanese guy was really friendly and tried to help even he was not really fluent in English but i still appreciate his effort. Oh btw, there is no free parking for guests. You will need to park it somewhere else nearby the hotel.
We had a very comfortable stay at Hotel Metropolitan Nagano. The location is excellent, as it is directly connected to Nagano Station, which made traveling around the area very convenient. The room was clean, spacious, and well-maintained, and the bed was very comfortable.
The staff were polite and helpful throughout our stay, and check-in was smooth. There are also many restaurants and shops nearby, which made it easy to find food and explore the area. Overall, it was a great place to stay in Nagano and we would definitely consider staying here again.
The hotel's West Wing is the closest to the JR station and the outlet mall. I stayed for 3 days and didn't even use the hotel's free shuttle bus once. The room had a balcony, which made it airier and more comfortable – it felt like sleeping in a forest, and I had great sleep every night. Breakfast is served at two different locations, both good. The Western-style buffet offers a full range of choices, and there's also a Japanese breakfast option that costs about 1100 yen extra per person, which is very healthy and more refined.
First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
Hotel location is quite near to Nagano Station, just a walking distance of 5-6 minutes.
Most of the hotel staffs can communicate in English. Check-in and check-out were smooth and efficient.
Free coffee & snacks, sake tasting, toiletries and luggage storage at hotel lobby.
In the room, coffee machine and mini massage chair provided.
Everything you could need is provided. Super satisfied.
Even though I checked in late, the staff was very accommodating. There was a complimentary drink service on the first floor, so I was able to get some coffee. The bathroom and toilet were a combined unit, but since I was mainly just sleeping there, it didn't bother me too much. I really appreciated having plenty of power outlets.
The hotel is very close to the station, with a 7/11 downstairs. The area is lively, a hub for restaurants and malls, yet surprisingly quiet – a peaceful oasis amidst the bustle. The room size is generous for a Japanese hotel, and the facilities are modern and well-maintained. On the 11th floor, there's an open-air onsen with complimentary Yakult and cold drinks, and free ramen is offered in the evenings. I had a very satisfying stay and highly recommend it.
This hotel was originally a classical hotel representing Nagano.
It has been rebuilt, but the staff's dignity and hospitality are as expected.
On weekends, it is used as a wedding venue, so you will pass by many people dressed in flashy attire.
We stayed in the cheapest room (a single room for two in the old building), so the facilities were like those of a cheap business hotel, with a combined bathroom and toilet.
I guess that's to be expected for a cheap hotel.
We received good service for the same price as a business hotel, so we felt good and like we got a good deal.
The restaurant in the hotel is of a very high standard, and you can enjoy classic hotel cuisine at an affordable price, so we recommend using the restaurant.
Thank you for the thoughtful service. The hotel is a bit far from Nagano Station, so I used the shuttle bus. The driver was also very polite and made the ride pleasant. If I have the chance to visit Nagano again, I'd like to stay here. *A special thank you to all the staff at the breakfast buffet.
The best thing about this hotel is its incredibly convenient location. You can see the JR entrance right from your room, which is perfect for those catching early morning day trips (many tour groups meet right by the JR ticket gates). Plus, when you return in the evening, you're right by all the restaurants at the JR station.
The room itself is quite small, but the breakfast spread is excellent.
Great
469 reviews
9.2/10
Price from
KRW 65,775
per night
Check Availability
See All Hotels With Breakfast in Nagano Prefecture
Latest Reviews for Nagano Prefecture Hotels
See all
9.4/10
Amazing
I am a solo traveler who stayed in the room with private open bath. I enjoyed my 2 nights stay. Hotel looks tired and old but it was all good . Btw, you have to use a key to open the door not access card. I paid for my room with breakfast and dinner. I have a private dining space in a restaurant which I like it. Skip all queue and I dine at the same place for all meals. Dinner was great. Breakfast spread was wonderful too. I tried the one hour jap massage and it was so good. There isn’t anyone who can really speak English. The guests are mainly locals. There is free shuttle to check in and check out. Overall I give 9/10!!
This is our first time to ski Japan. This hotel was located perfectly with great access to some super beginning facilities. Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment. My wife and I and eight year-old daughter had a great time you so much for the great experience and all the hospitality Perfect Stay. 100%!!!
The hotel is really clean and quite spacious. The Airconditioning is centralized and we were there during winter so it’s on heater mode. The location is probably around 8-10min walk to Nagano station. They have coin laundry in the first floor. They have 2 pillows per bed, one firm and one soft.
The staff could speak English very well and patient to help us with the private onsen bookings. There was also a shuttle bus from Yudanaka station to the hotel. Hotel was located just opposite the photo spot which resembles the one in Spirited Away. Onsen eggs for sale at 100 yen are just outside the hotel. Dinner and breakfast were both delicious too. Love the private onsen too!
The hotel located in good location, with walking distance to the city center area where you can find shops, restaurants, or even Matsumoto Castle. Parking lot provided with fees but it’s quite convenient. The most favorite from this hotel is there’re plenty of amenities – shampoo, conditioner, shower gel from a lot of brands that you can select by yourself at the lobby.
Thank you very much for your hospitality this time. Although I checked in late, I was very satisfied with breakfast the next day, as well as the hotel cafe and sightseeing. I had a wonderful time at Mampei Hotel, a place I'd always wanted to stay at. The room was, of course, meticulously cleaned, and the staff were all polite and professional, as you'd expect. This is a hotel I'd like to return to every year, and would also like to recommend to my friends. All the food was delicious. Thank you for the meal.
FFussy New YorkerI had a large tatami room with side sitting area and sink as well as an ante-room. I had three delicious Japanese meals at the ryokan that were served with polite elegance. The two in-house onsen baths were a joy to use after a day of skiing. The staff was knowledgeable about how to get around by the buses and suggested the best restaurants for days that I did not eat at the ryokan. Senshinkan Matsuya was situated in the center of.Shibu Onsen town next to three of the public onsen. I could not ask for a better stay!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.