Posted on May 22, 2026|Garden Family Villa
Anastasiia TaranFirst of all, I want to thank every staff member at Tunamaya for their hospitality, professionalism, and attentive service to guests.
Secondly, I'd like to express my gratitude to the wonderful chefs who cooked absolutely everything deliciously!
Thank you for the opportunity to enjoy fresh, grilled seafood!
Thank you for the themed evenings; you truly aimed to surprise us, and you succeeded!
I wholeheartedly wish you prosperity and many more grateful tourists.
Now, let me tell you about our stay. A vacation at Tunamaya isn't what you'd call a typical beach holiday, as popular with Russian tourists. But, of course, people don't come to Tioman for that anyway. The nature here is incredibly beautiful, with views of the jungle and mountains – every time I walked to the restaurant from our bungalow, my heart soared with gratitude and awe at the beauty! It truly is a vacation for the soul!
The resort also offers diving and snorkeling equipment, a glass-bottom boat, and kayaks. There's an outdoor sports area where my husband exercised daily. And, of course, the cool, scenic poolside overlooking the sea was a great pleasure.
We also discovered a beach near and beyond the second, currently inactive pier. It's perfectly fine for swimming in clear water and taking beautiful photos. The views of the massive boulders and monoliths reminded us of the Seychelles, only the sea there was always calm. My husband and elder son also hiked through the village to the waterfall, bringing back many beautiful photos and impressions!
As for suggestions – I'd recommend sprucing up and beautifying the grounds. Some railings along the beach path are broken, and there are old pieces of furniture lying around.
I also wasn't very pleased with the condition of the toilet near the pool; I sincerely hope you find the means to do some cosmetic renovations there.
A pleasant bonus of being on the island was encountering the mischievous monkeys and monitor lizards. Despite the repellents, they found ways to roam the grounds, and that's wonderful because we are guests in their home! They are the true aboriginals of Tioman.
Once again, thank you, Tunamaya, for a fantastic vacation! Wishing you prosperity!!!
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Price per night from:€ 139
Posted on Sep 26, 2026|Deluxe King Room
Guest User1. Stay- (6/10)
+ Room is very spaces
+ Excellent location for shopping
+ Spaces lobby
+ breakfast buffet ample choice but lack in variety (almost same dishes daily)
-No power outlets next to bedside. Insufficient sockets
-Room wifi not working 2/5 days stay
-Pillow too soft and duck feathers leaked from one of them
-shower head holder defective (loosely attached to wall)) causing the head to dislodge at normal water pressure.
-string for hanging clothes in bathroom defective
-lifts too slow
- male toilet next at lobby dirty and poorly maintained. Should have separate toilets inside restaurant for hotel guests only.
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Price per night from:€ 44
Posted on Aug 11, 2026|Deluxe Double & Twin Room
SerenemmxBeautiful British-style resort with a charming colonial design and a very relaxing atmosphere. The rooms are lovely, and there are plenty of amenities. The gym is quite nice, and the highlight for us was definitely the afternoon tea. We also enjoyed playing pool in the lounge area.
The only downside was the breakfast service. Some staff came across as a little passive-aggressive and impatient when we mistakenly said the wrong item from the menu. The service could definitely be warmer and more understanding.
Overall, a beautiful and relaxing stay with great ambiance.
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Price per night from:€ 113
Posted on Sep 12, 2026|Premium Family Room
Anonymous UserPLEASE IMPROVE THE COMMUNICATION BETWEEN YOUR STAFF!
First impression — sangatlah cantik. Location tepi pantai, dan yang paling best, ada kolam. Bilik pun okay untuk family menginap, memang sangat selesa.
Tapi satu je yang kami kecewa — SERVIS & COMMUNICATION TEAM.
Kami sekeluarga bukan dari negeri sini, jadi bila check-in time pukul 3.00 petang, mestilah kami expect bilik dah ready. Tapi rupanya kami hanya dapat bilik sekitar 5.30 petang — AFTER 2½ HOURS WAITING. Bayangkan dengan anak yang dah tidur dalam kereta. Memang penat dan kecewa.
Untuk apology, receptionist lelaki tersebut kindly offered complimentary hi-tea, 3 additional breakfast pax, dan yang paling penting dia sendiri informed yang kami boleh checkout pada pukul 1.30 petang. So, okay lah. Kami appreciate the gesture and accepted it.
BUT THEN, THE NEXT DAY…
Around 12.15 PM, reception called our room asking bila kami nak checkout. We were confused because the receptionist the day before clearly told us that we could checkout at 1.30 PM.
The girl said she would call back, and another staff called us again. Same thing — she said housekeeping needed to clean the room and that we could not extend the checkout time. The complimentary breakfast was mentioned as the compensation.
Seriously? What do you expect? We were not one or two people. We were a whole family getting ready. At 12.15 PM you call and expect everyone to pack and leave almost immediately?
I told her, “We can definitely checkout by 1.00 PM.” But she still insisted that we had to leave before 1.00 PM. No argument from our side, we just followed.
The frustrating part is — WE WOULD HAVE BEEN FINE CHECKING OUT AT 12.00 PM IF WE HAD BEEN TOLD PROPERLY FROM THE BEGINNING.
The problem isn’t really about the 1.30 PM checkout. The problem is the communication between your own team.
One staff promised 1.30 PM, and the next day another staff called and told us something completely different.
First, we waited 2½ hours for our room. Then, after being told we could checkout at 1.30 PM as an apology, we were suddenly asked to leave earlier because housekeeping needed the room.
Please improve the communication between your staff.
Beautiful place, comfortable room, great location — but unfortunately, the service experience was affected by something that could have been avoided with better communication.
Miss communication really ruined what could have been a very nice family stay
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Price per night from:€ 42
Posted on Oct 18, 2026|Grand Deluxe King
Guest User
The hotel has an excellent location, and I highly recommend booking a room on one of the higher floors, where you can enjoy a beautiful atmosphere surrounded by mist and clouds.
The rooms are spacious and reasonably clean, making the stay comfortable. However, the breakfast selection was quite limited and could definitely be improved.
Overall, a pleasant stay with a fantastic location and a unique atmosphere, especially on the higher floors.
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Price per night from:€ 40
Posted on Oct 9, 2026|Deluxe Twin Room
Anonymous UserWe had a wonderful 3D2N family stay at Swiss-Garden Beach Resort Kuantan. The resort is very family-friendly and perfect for those travelling with children.
The rooms were clean, spacious, and comfortable. We also requested connecting rooms on the same level, and the staff did their best to accommodate our request, which we really appreciated.
The beach is beautiful and easily accessible, and the swimming pools were the highlight for our kids. There were plenty of facilities for families, and the environment was relaxing.
The staff were friendly, polite, and helpful throughout our stay. Check-in and check-out were smooth, and the service was excellent.
Overall, we had a great experience and would definitely come back again for another family vacation. Highly recommended for families visiting Kuantan.
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Price per night from:€ 91
Posted on Aug 9, 2026|Superior King Room
JiewphuiWe recently stayed at Crockfords Genting and had an absolutely wonderful experience from start to finish. As the premier hotel at Genting Highlands, it truly lives up to its reputation.
🏨 Accommodation
Our room was spacious, beautifully designed, and spotlessly clean. The bedding was incredibly comfortable, and the view over the highlands was stunning. Everything felt premium — from the modern amenities to the thoughtful little touches that made our stay extra special.
👨💼 Service
Service was outstanding across the board. Every staff member we met — from the concierge and front desk to housekeeping and restaurant teams — was polite, attentive, and genuinely eager to help. Special thanks to the concierge team who assisted us with arrangements and recommendations with a warm smile.
📍 Location & Convenience
Perfectly connected to SkyAvenue, casinos, and attractions via covered walkways — so easy to get around, even in rain. Yet it remains quiet and private, a true luxury escape above the bustle.
🍽️ Dining & Facilities
The facilities are world-class — elegant lobby, relaxing spa, and excellent dining options right within the hotel. Breakfast was high-quality with plenty of variety, and service there was equally attentive.
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Price per night from:€ 284
Posted on May 30, 2026
Guest UserThis place surely deserves a visit due to its marvellous & exclusive surroundings in Taman Negara Park, even though it took us a 4 hour ride from KL. We really enjoyed the park and the beautiful nature. The tours offered were quite expensive but all guides were highly engaged and patient.
However, this is mostly the only thing we will remember from this place.
The food (breakfast and dinner) was average and not worth the price. I would also question the overall hygiene in the restaurant.
The chalets were ok but very old and a modernisation would be appropriate.
I really hope to experience the famous ”Malaysian hospitality” sooner or later.
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Price per night from:€ 98
Posted on Oct 1, 2026|Signature King Room
Asuma desuWe had a wonderful stay at Zenith Hotel Cameron Highlands.
The hotel is modern, clean, comfortable, and the location is convenient for exploring Cameron Highlands.
The room was spacious, cosy, and well-maintained.
The breakfast was definitely one of the highlights of our stay. There was a good variety of food,and everything we tried was delicious! The breakfast was so good that we really enjoyed starting our mornings there.
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Price per night from:€ 71
Posted on Jun 16, 2026|Comfy Cottage
Hels11The cats are very cute and friendly. Good location, crystal clear water right in front, comfortable rooms ( we stayed in a ”comfy cottage” ) with good aircon, however the service, breakfast and the atmosphere must be improved to match the big price tag!!
The breakfast is poor, it’s a buffet with about 5 options, but every one of them is deep fried / ultra processed food, and with vegetarian option being an omelette (which is ok) and not much else. A serving of single type of fruit is available but it’s scarcely topped up and as everyone is desperate to get something fresh, it runs out quick. The hygiene around breakfast needs to be improved with glasses, plates and cutlery needing extra attention. Coffee and tea are over brewed and topped up hot water rather then fresh jugs being made. No fresh juice but flavoured sugar syrup. The breakfast put us off trying the food they offer in the evening.
From the early afternoon till 10:30/11pm, repetitive base music, completely ruining the vibe of the place. We asked the reception on two separate days to turn it down which they did quickly, but the next day the music was back. This really is a shame as the main thing to do here is just relax by the water, alas it’s not meant to be.
We informed the reception that our ferry leaves at 7am from the pier back to the mainland, they offered to bring our bags over at 6:50AM. At 6:55AM, we walked to the pier with the bags ourselves for the fear of missing the ferry as no one was around to take us. Again, frustrating.
We stayed 5 nights and it’s a shame as the place has a lot of potential and these things are so easy to fix but without addressing the issues above the cost is really not justified.
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Price per night from:€ 59