The hotel is conveniently located near several attractions. The service was excellent; they had someone waiting to pick us up at the taxi stand. What was truly unexpected and very much appreciated was that on the day we switched hotels, they even took us to the reception point of our second hotel (where someone else was waiting to take us to that hotel). We're so grateful for that! Breakfast was a bit average, but that's pretty typical for a traditional Turkish breakfast. The facilities aren't old, but it seems to be due to the mountainous region – the power went out a few times on the second day, and the internet was unstable.
Birston konak çok güzel bir konumda odaları çok güzel çok rahat ferah müşteri ile ilgilenmeleri personelin çok içten çok yardımcı oluyorlar her konu için ikramlar güzel kahvaltısı serpme kahvaltıydı çok lezzetliydi özenlilerdi odalardaki hazırlık çarşafından banyosunda her şey özen liydi güzel mistik bir havası vardı konum olarak da hem çarşısına hem gezilecek yerlere çok yakında yürüme mesafesinde deydi çok memnun kaldık her şey için çok teşekkür ediyoruz
I liked the hotel and its facilities. I lost my phone in Mardin and the reception helped me find it technically. I have only one complaint. I bought this hotel through Trip.com. But the reception kept telling me that a reservation was made and payment was not received. They claimed that I did not pay even though I showed them my credit card statement and the screenshot I took from the trip application as PAID. There is obviously a systemic non-contact situation that has nothing to do with me. The receptionist tried to charge a credit card registered on the internet without my permission and when she could not receive payment, she said that my credit card was not valid. I made the payment through the application once and did not allow it to be recorded. I did not make a reservation as a prepayment, I paid in full, why would I record my credit card in the system and connect it. We encountered this problem when we entered the hotel, they did not solve it and when we left, they came again with the same statement and insisted that we did not pay even though we tried to say that we would catch the plane. The only thing that overshadowed my hotel stay was this lack of communication. If you make a payment from this hotel through another intermediary and purchase a service, be sure to keep the statements and screen recordings showing that you made the payment, you will not be able to justify yourself later.
Отличный отель. Находится на горке. Кому не нравятся лестницы, будет не удобно каждый день ходить. Завтраки превосходные. Терраса с прекрасным видом. Сотрудники просто замечательные. Помогали с любыми вопросами.
The room is large, comfortable and clean. The hotel is outside the old town and very quiet. The waiters at the front desk and restaurant are very enthusiastic, the breakfast is rich and colorful, and the scenery outside the restaurant is even more pleasant.
Highly recommend this hotel to everyone! As so many stayers at the hotel said, the location is sooo convenient to everywhere. It is right in the middle of the town! Also there is a fancy restaurant out there with gazebo, from where you can have a whole glance at the scene of this city. Meanwhile the manager is handsome and so helpful to give good advice on tourism! You won't regret to stay here.
I stayed for two days and there was no inconvenience. Minibuses often run to the old city center, so I used it often. The staff are friendly everywhere, so I didn't feel the need to talk about it.
This is what my friend Lulu writes about our stay at Şems Inn Hotel (I'm adding her pictures):
Having one of the best stays with my best friend at this cute, vibrant hotel. The interior view is absolutely beautiful and feels so exotic to me coming from China—like a little oasis tucked away from the world.
The people here are incredibly warm and lovely, which makes the whole experience even more special. Don’t forget to check out the artwork on the walls—the owner is actually the artist behind it, which adds such a personal and creative touch.
This is definitely a stay you don’t want to miss if you want to truly elevate your experience. I already know that whenever I think about Sem, it will bring a smile to my face.
Located in the middle of Old Mardin, in a very beautiful location. The rooms are nice and the view from the terrace is great.
(I think it would be smoother to check the hotel in advance because the picture of the room seems to be basically displayed the same thing in any room plan)
The shower was easy to use and the dryer was powerful.
Breakfast was also good enough. Rather, there are some kinds of side dishes that obviously cannot be eaten, so I left a large amount every morning and felt it was a waste. I wish I could get as much as I needed.
Also, it may be difficult in Turkey, but I would appreciate it if you could make the breakfast venue non-smoking.
It was a pity that I couldn't relax in the shared space because all the staff smoked indoors.
However, there is no problem other than that, the location and atmosphere are really nice, and there is no doubt that it is a comfortable hotel.
CClaire MThis is what my friend Lulu writes about our stay at Şems Inn Hotel (I'm adding her pictures):
Having one of the best stays with my best friend at this cute, vibrant hotel. The interior view is absolutely beautiful and feels so exotic to me coming from China—like a little oasis tucked away from the world.
The people here are incredibly warm and lovely, which makes the whole experience even more special. Don’t forget to check out the artwork on the walls—the owner is actually the artist behind it, which adds such a personal and creative touch.
This is definitely a stay you don’t want to miss if you want to truly elevate your experience. I already know that whenever I think about Sem, it will bring a smile to my face.
KKozhin BarznjiI stayed at Anemon Mardin Hotel for one night during a bus transit in Mardin. My travel plans were unexpectedly affected when flights were suspended due to the Iran–US conflict, so I continued my journey by bus and chose this hotel for an overnight stay.
The property provided a reliable and comfortable stopover. The check-in process was efficient, and the staff were courteous and professional. My room was clean, quiet, and well-prepared, which allowed me to rest properly after a long journey.
Although my stay was brief, I appreciated the hotel’s convenient location and the overall quality of service. For travelers passing through Mardin, Anemon Mardin Hotel offers a dependable option for rest and comfort.
DDoris.FThe hotel is conveniently located near several attractions. The service was excellent; they had someone waiting to pick us up at the taxi stand. What was truly unexpected and very much appreciated was that on the day we switched hotels, they even took us to the reception point of our second hotel (where someone else was waiting to take us to that hotel). We're so grateful for that! Breakfast was a bit average, but that's pretty typical for a traditional Turkish breakfast. The facilities aren't old, but it seems to be due to the mountainous region – the power went out a few times on the second day, and the internet was unstable.
GGuest UserHighly recommend this hotel to everyone! As so many stayers at the hotel said, the location is sooo convenient to everywhere. It is right in the middle of the town! Also there is a fancy restaurant out there with gazebo, from where you can have a whole glance at the scene of this city. Meanwhile the manager is handsome and so helpful to give good advice on tourism! You won't regret to stay here.
GGuest UserThe room is large, comfortable and clean. The hotel is outside the old town and very quiet. The waiters at the front desk and restaurant are very enthusiastic, the breakfast is rich and colorful, and the scenery outside the restaurant is even more pleasant.
GGuest UserAile ile kalınabilecek bir ortam personel ilgili güler yüzlü.. odalar birazdaha temkz olabilir.. özellikle lavabolar çok kötü kokuyor ve sararmış duş başlıkları bozuk..Bunlar haricinde konum olarak güzel..
JJOI stayed for two days and there was no inconvenience. Minibuses often run to the old city center, so I used it often. The staff are friendly everywhere, so I didn't feel the need to talk about it.
GGuest UserÖncelikle ailenizle ve arkadaşlarınız ile gönül rahatlığı ile gidebileceğiniz bir otel. Otelin ulaşımı konumu itibari ile gezeceğiniz birçok yere yakın. Biz çok memnun kaldık.
GGuest UserI liked the hotel and its facilities. I lost my phone in Mardin and the reception helped me find it technically. I have only one complaint. I bought this hotel through Trip.com. But the reception kept telling me that a reservation was made and payment was not received. They claimed that I did not pay even though I showed them my credit card statement and the screenshot I took from the trip application as PAID. There is obviously a systemic non-contact situation that has nothing to do with me. The receptionist tried to charge a credit card registered on the internet without my permission and when she could not receive payment, she said that my credit card was not valid. I made the payment through the application once and did not allow it to be recorded. I did not make a reservation as a prepayment, I paid in full, why would I record my credit card in the system and connect it. We encountered this problem when we entered the hotel, they did not solve it and when we left, they came again with the same statement and insisted that we did not pay even though we tried to say that we would catch the plane. The only thing that overshadowed my hotel stay was this lack of communication. If you make a payment from this hotel through another intermediary and purchase a service, be sure to keep the statements and screen recordings showing that you made the payment, you will not be able to justify yourself later.
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