We thoroughly enjoyed our stay at the hotel. The location is excellent, with a bank, shops, supermarket, and cafes nearby, as well as a public transport stop. The rooms were clean and beautiful. Housekeeping cleaned daily, changed towels, and replenished toiletries. Two bottles of water were provided in our room every day. We booked with breakfast, and it was all delicious. When we checked out early, they even gave us a very generous lunch box, which we ate on the train, complete with cutlery and napkins. We stayed in room 203 on the second floor, and I was pleased that the air conditioner wasn't directly above the bed but in the hallway, so it didn't blow on us and was practically silent. The staff are very polite and speak Russian; they're always ready to explain and assist with anything you need. I was also happy that there was no outside street noise or sounds from neighbors in the room.
The Wellness Park Hotel Bactria provides a truly elegant and modern retreat in Samarkand. It is highly praised for its immaculately clean, spacious rooms and the exceptional, professional service delivered by the staff. Featuring excellent wellness facilities and a serene location near the new Eternal City, it is the top choice for travelers seeking sophistication, comfort, and tranquility.
This hotel is a gem! The location is perfect for sightseeing, as most major landmarks are within an easy walking distance. The atmosphere is lovely, especially in the warmer seasons. The breakfast was satisfying, and we felt truly looked after by the attentive team. I will definitely be staying here again on my next trip to Samarkand and suggest others do the same!
Excellent location, generous service, and authentic charm near Registan.
We stayed at Shahram Plus SH for one night, with a short extension, and had a wonderful experience.
The location is excellent. It is in a quiet local neighborhood, just a short walking distance from Registan Square, the mausoleums, and the nearby bazaar. It feels peaceful and authentic while still being very convenient for sightseeing.
The courtyard is beautiful and traditional, with a charming and authentic design that reflects the local culture. Our room was very large and spacious, easily accommodating three guests. It was beautifully decorated, well heated, and also equipped with air conditioning. There were plenty of outlets for charging devices, which is always appreciated while traveling.
The bathroom was spacious and included a large bathtub and a western-style toilet. Free drinking water is available in the basement kitchen area, though guests need to bring their own bottles or cups.
One thing we especially appreciated was the generosity of the staff. We explained that we had booked a night train departing after midnight and asked if a later check-out would be possible. They kindly offered us a much later check-out so we could relax and freshen up before heading to the station. We truly appreciated this flexibility. The staff were incredibly accommodating and friendly throughout our stay and treated us like part of their family.
Breakfast was also very good. The dishes were local, freshly made, filling, and delicious.
A couple small notes for future guests: the toilet paper may not meet Western European standards, so you may wish to be prepared. Also, the beds are quite firm. If you are a side sleeper, the firmness may take some adjustment.
Aside from these minor points, the rest of our stay was excellent. We highly recommend this hotel for its location, authentic atmosphere, and the incredible service from the entire staff.
It's a nice hotel, new, and everything is as it should be. It smells great, and the service is excellent. There's a shop nearby. It's located in an industrial area near the Moscow Ring Road, so before booking because of the airport, check to see if it's the right airport.
Overall, it's a decent hotel.
The location is just okay. It's about 2-3km by taxi to the main attractions, but the main road outside the hotel is very congested, making it time-consuming to get a ride. The hotel facilities are good, and the decor is very new. In the morning, you can see the distant snow-capped mountains from your room. I really love the bed here; it's soft, cozy, and the largest among the three hotels I stayed at during this trip. The front desk service varies quite a bit. When I checked in, there were two male staff members who were rather indifferent. At the time, there was a Chinese tour group in the lobby, and it seemed someone was injured and needed assistance from the front desk, but they were quite unhelpful. However, the young lady I encountered when checking out was fantastic – very friendly and professional. Her name is Sevinch, and I hope everyone staying here gets to meet this kind front desk staff member.
A clean, beautiful hotel. The location is fine, quiet despite being next to a small mosque. I had a room on the -1st floor, facing the courtyard. The WiFi worked well, the TV had Russian channels, and the room had bottled water, a kettle, and green tea. There's also air conditioning.
The Registan, Bibi-Khanum Mosque, and Siab Bazaar are a leisurely 10-minute walk away.
The staff was friendly and helped me order a taxi.
Breakfast was served on the upstairs terrace. The view must have been beautiful, but I had an early morning train and asked for a lunchbox. They packed a fairly filling breakfast with a sandwich, yogurt, fruit, and water.
Found this place online and it was definitely a great choice! All the staff are incredibly friendly. It's quiet, clean, and has a lovely atmosphere. The breakfast is also quite good. If I ever come back, I'll choose this hotel again. Highly recommend it!!!!
The place is amazing! It's located in the center, but a little hidden, so it's always quiet there. It is very comfortable and the atmosphere there is nice. It’s like being in a village with your grandparents. If I come to Samarkand again, I will definitely stay at this place.
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59 reviews
9.3/10
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8.7/10
Very Good
HHumanity ProjectExcellent location, generous service, and authentic charm near Registan.
We stayed at Shahram Plus SH for one night, with a short extension, and had a wonderful experience.
The location is excellent. It is in a quiet local neighborhood, just a short walking distance from Registan Square, the mausoleums, and the nearby bazaar. It feels peaceful and authentic while still being very convenient for sightseeing.
The courtyard is beautiful and traditional, with a charming and authentic design that reflects the local culture. Our room was very large and spacious, easily accommodating three guests. It was beautifully decorated, well heated, and also equipped with air conditioning. There were plenty of outlets for charging devices, which is always appreciated while traveling.
The bathroom was spacious and included a large bathtub and a western-style toilet. Free drinking water is available in the basement kitchen area, though guests need to bring their own bottles or cups.
One thing we especially appreciated was the generosity of the staff. We explained that we had booked a night train departing after midnight and asked if a later check-out would be possible. They kindly offered us a much later check-out so we could relax and freshen up before heading to the station. We truly appreciated this flexibility. The staff were incredibly accommodating and friendly throughout our stay and treated us like part of their family.
Breakfast was also very good. The dishes were local, freshly made, filling, and delicious.
A couple small notes for future guests: the toilet paper may not meet Western European standards, so you may wish to be prepared. Also, the beds are quite firm. If you are a side sleeper, the firmness may take some adjustment.
Aside from these minor points, the rest of our stay was excellent. We highly recommend this hotel for its location, authentic atmosphere, and the incredible service from the entire staff.
GGuest UserWe absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
SSyidah MIt was an amazing stay (if it’s not for the hiccup) with friendly and attentive staff.!
However, I booked the place because of its amenities - bathtub which turns out not able to use.
I approached the staff and was told, yes, the bathtub’s drain cover are not available and that was natural.
So the bathtub is build only to be an inconvenience, to climb over each time to shower on it not for warmth soaking after long day.
So, is it worth the money paid? Nope, you can get better price hotel without bathtub.
As I said, I booked for its amenities listed on just to made not available.
NNorehanThe hotel is in a very strategic location, close to Registan Square, historical sites, and Siyob Bazaar, all within walking distance. We stayed for 4 nights. The first night, we had a spacious room with good amenities, but the air conditioner was old and hot. We requested to move to a room downstairs; the room was smaller and lacked amenities like a kettle, and drinking water was not provided, but the air conditioner worked well. Breakfast had limited options and was minimal. The staff, made up of family members, were very helpful. This hotel can be considered as one of the options. It is recommended that the management upgrade the breakfast and provide some essential facilities for tourists.
AAnastasiia SavchukThe place is amazing! It's located in the center, but a little hidden, so it's always quiet there. It is very comfortable and the atmosphere there is nice. It’s like being in a village with your grandparents. If I come to Samarkand again, I will definitely stay at this place.
GGuest UserVery satisfied, the service was very attentive. The location is within walking distance of the square, about 1.6 kilometers. There's a very good barbecue restaurant nearby. The staff speaks English, and the prices are very reasonable. The hotel entrance is very small, and I circled the building using the navigation system but couldn't find the entrance. Hahahaha, actually, the entrance is right on the road.
AAieemThis hotel is a gem! The location is perfect for sightseeing, as most major landmarks are within an easy walking distance. The atmosphere is lovely, especially in the warmer seasons. The breakfast was satisfying, and we felt truly looked after by the attentive team. I will definitely be staying here again on my next trip to Samarkand and suggest others do the same!
GGuest UserIt's a nice hotel, new, and everything is as it should be. It smells great, and the service is excellent. There's a shop nearby. It's located in an industrial area near the Moscow Ring Road, so before booking because of the airport, check to see if it's the right airport.
Overall, it's a decent hotel.
CCatchthefartThe location is just okay. It's about 2-3km by taxi to the main attractions, but the main road outside the hotel is very congested, making it time-consuming to get a ride. The hotel facilities are good, and the decor is very new. In the morning, you can see the distant snow-capped mountains from your room. I really love the bed here; it's soft, cozy, and the largest among the three hotels I stayed at during this trip. The front desk service varies quite a bit. When I checked in, there were two male staff members who were rather indifferent. At the time, there was a Chinese tour group in the lobby, and it seemed someone was injured and needed assistance from the front desk, but they were quite unhelpful. However, the young lady I encountered when checking out was fantastic – very friendly and professional. Her name is Sevinch, and I hope everyone staying here gets to meet this kind front desk staff member.
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