Family Hotels in Gansu, China

This is the first time I've specifically waited to review a hotel: 1. Location: Less than 10 minutes from the high-speed train station, very convenient. 2. Service: Beyond five-star service! They added me on WeChat in advance, and all the hotel staff were incredibly enthusiastic. Every detail was meticulously taken care of, from bottled water available everywhere to free laundry and drying facilities, complete with laundry detergent. In the evenings, there were complimentary sweet soups, milk, and pastries. It was so convenient when traveling with a child and ordering extra food. There were welcome gifts upon check-in and also gifts upon check-out, plus a play area for kids. An excellent hotel! 👍👍👍

This is truly what a hotel should be like. From service to rooms, quality, and class, it perfectly matches the price, exceeding expectations. The stay was exceptionally comfortable. The hotel is right by the Yellow River, offering expansive river views. Walking into the lobby, the first impression was stunning, with a strong sense of design. Opened in 2020, it’s been 6 years, but all facilities in the entire hotel are incredibly well-maintained, with no signs of age or wear; the maintenance level is top-notch. The guest rooms are spacious, the bedding is comfortable, and the details are well-executed. The staff are professional and polite, and service response is prompt. If you're coming to Lanzhou and want to stay by the Yellow River, you can't go wrong with this hotel. It’s a high-quality hotel from my journey to Hexi.

The location of the homestay is good, the window is a beautiful view, and you can enjoy a slow life when you sit in the room. The rooms are spacious and bright, and the decoration is warm and comfortable. It is definitely a good choice for travel. It is more worth mentioning that the boss and his wife operate with care, sincere and kind, and enjoy washing and drying for the guests, and relieve the trouble of the journey. If you have the opportunity to come to Zhagana again, you will still choose this homestay!

👍✨️⛱️Absolutely loved my stay! The room was meticulously cleaned, the bathroom spotless, and the location was fantastic – super convenient for getting around. The room itself was spacious and bright, hygiene was impeccable, the bedding was comfortable, and the soundproofing was excellent. The service was warm, professional, and very responsive. Facilities were comprehensive, and the breakfast was delicious and plentiful. This place offers incredible value for money. I'll definitely stay here again on my next visit, it's a must-choose when in Zhangye!

The hotel's location is excellent, right opposite Shazhou Night Market. The room decor is also very nice. I forgot to take pictures of breakfast, but they had a great selection of cold dishes, hot dishes, fruits, and drinks. There's parking available right in front of the hotel and also an underground garage. In the evening, after visiting Crescent Spring, we took the free shuttle bus that drops you near the hotel, and it was only a 7-8 minute walk back to rest. So convenient! Plus, the room even has a bathtub, perfect for the kids to soak in after a tiring day. From its location to its service, this hotel is simply perfect. I'll definitely stay here again next time I'm in Dunhuang!!

I came for the beautiful public decor and the desert dune view, and it did not disappoint! The stay was also very comfortable; the cleaning staff did an excellent job, making for a super great experience. It's very close to the Mingsha Mountain parking lot, making access to and from the scenic area very convenient. Getting to Mogao Grottoes in the morning was also quick, only a 20-minute drive! The environment is peaceful, and it happened to be sunny during my two-day stay. This location, free from city lights, offers a crystal-clear view of the stars – perfect for stargazing enthusiasts! It's also not far from the city center, about a 10-20 minute drive if you're self-driving. Breakfast is usually at 8 AM, but they were also able to provide an early packed breakfast for us when we needed to leave early. Overall, I'm very satisfied!

Superb service! The entire staff is well-trained, warmly welcoming, polite, and attentive. There is a parking lot in the back, making parking very convenient. The room has a great layout and the bedding is very comfortable. Out of five days, the breakfast was better on two days and a bit lacking on the other three. On the day when there was a tour group of foreign guests, there were two beef dishes at breakfast. From 9:00 PM to 11:00 PM, they offer a complimentary late-night buffet, which is fantastic—two thumbs up!

Facilities: The facilities are very comprehensive and thoughtfully arranged! For example, they provide body lotion, and the tissues are thick. You can adjust the shower water temperature yourself, and the water pressure is great. The toiletries are also complete and very comfortable to use, making it feel just like showering at home. There's even a mini-fridge! The curtains are electric, and when you activate the sleep mode, they close automatically. The TV offers various channels. There's free self-service laundry, and each floor has a drying area. These small, thoughtful facilities are truly amazing! For a hotel in this price range, it offers exceptional value for money. Cleanliness: The overall cleanliness is excellent; everything, even the glass, is sparkling clean. Environment: The hotel parking lot is large, and there are many dining options nearby. If you're too tired to go out, the hotel has its own restaurant, and the food is good. The surroundings are also very quiet. Service: The service is excellent. We had driven for five hours and were very tired when we arrived. When booking online, I had requested a non-smoking room. Out of the five or six hotels we stayed at during our Qinghai-Gansu Grand Loop trip, this was the only one that truly paid attention to our request. They told me they were arranging a non-smoking room for us, offered us water to rest while they processed it, and then informed us when it was ready. They also provided us with sun protection neck gaiters, small yogurts, and cookie snacks. All the teas in the room are complimentary, and even the drinking glasses come with a dust cover. We were so pleasantly surprised by these thoughtful touches. This was the most comfortable hotel we stayed at throughout our trip; we almost didn't want to leave. Since we had a lot of stuff, I didn't take many photos. I'm not a shill, I genuinely highly recommend this hotel!!

This was the most pleasant surprise among all the hotels we stayed at during our 10-day trip to Qinghai and Gansu. The starry sky theme and its intricate details are incredibly well-executed, with new discoveries around every corner. You can really tell the owner poured their heart into creating this hotel. The decor and amenities are also excellent, with every room featuring a smart toilet and a starry sky projector. Most importantly, the service is outstanding! They offered pickup from the station and proactively shared a wealth of knowledge about Dunhuang. Since the owner used to be a tour guide for over ten years, they truly know everything! They also provided many travel tips and itineraries. We booked the astronomy mini-class, which was very interesting. Unfortunately, it was cloudy on both days of our stay, so we couldn't see many stars.

We made a mistake choosing this hotel: the word “international” led us to believe it would be better prepared to receive foreign guests, but that was not our experience. That said, the staff’s service was excellent at all times. Although they did not speak English, they consistently made the effort to use translation tools to communicate with us and assist us in the best possible way, which we truly appreciated. The hotel was almost empty. The first breakfast took place in a huge dining area where we were the only guests, which meant the variety was quite limited. There was some Chinese food and a coffee machine, but there were no options commonly expected by international travelers, such as fruit, cereals, yogurt, or bread. That same day, we were informed that the rest of the breakfasts would be delivered directly to our room. The staff made a continuous effort to ensure we felt comfortable with this arrangement, confirming the delivery time with us each day. The room was spacious and comfortable. However, the cleanliness did not match the hotel’s level and price: the carpet had visible stains, and finding a toothpick at the entrance made it clear that cleaning standards were not adequate. In addition, the amount of shampoo and soap provided was extremely limited—again, not consistent with the quality one would expect given the building and overall appearance of the hotel. In summary, we would like to highlight the kindness and dedication of the staff, but we believe the hotel still has important aspects to improve, especially regarding international standards and cleanliness.