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Cancún International Airport to John F. Kennedy International Airport flight
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Cancún International Airport to John F. Kennedy International Airport Flights Info

Cheapest one-way
967 AZN
Aeromexico Aeromexico 14h 59m · 1 stop Thu, Dec 3
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Cheapest return
1,650 AZN
Aeromexico Aeromexico 12h 8m · 2 stops Thu, Dec 3 - Wed, Dec 9
Book Now
Best time to book
February
Cheapest
Recommended airlines
Aeromexico AeromexicoCheapest· From 967 AZN American Airlines American AirlinesMost booked

Explore the cheapest one-way and round-trip flights from Cancún International Airport to John F. Kennedy International Airport over the next 90 days, with one-way fares from 967 AZN and round-trip from 1,650 AZN. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      CUN 12:35
      4h
      Direct
      JFK 16:35
      Cancun - New York | Fri, Dec 4 | American Airlines
      JFK 08:06
      4h 34m
      Direct
      CUN 12:40
      New York - Cancun | Mon, Dec 7 | Aeromexico
      2,350 AZN 2,858 AZN
      18% off
      18% off
      2,858 AZN 2,350 AZN
    • CUN 12:51
      4h 9m
      Direct
      JFK 17:00
      Cancun - New York | Tue, Nov 24 | American Airlines
      JFK 10:58
      4h 17m
      Direct
      CUN 15:15
      New York - Cancun | Sun, Nov 29 | Jetblue Airways
      2,486 AZN 2,858 AZN
      13% off
      13% off
      2,858 AZN 2,486 AZN
    • CUN 11:16
      12h 8m
      1 stop
      JFK 23:24
      Cancun - New York | Thu, Dec 3 | Aeromexico
      LGA 06:00
      7h 50m
      1 stop
      CUN 13:50
      New York - Cancun | Wed, Dec 9 | Delta Air Lines
      1,650 AZN 2,858 AZN
      42% off
      42% off
      2,858 AZN 1,650 AZN
    • CUN 09:24
      12h
      1 stop
      JFK 21:24
      Cancun - New York | Fri, Dec 4 | Aeromexico
      LGA 06:59
      6h 51m
      1 stop
      CUN 13:50
      New York - Cancun | Wed, Dec 9 | Delta Air Lines
      1,650 AZN
      42% off
      2,858 AZN 1,650 AZN
    • CUN 13:32
      9h 52m
      1 stop
      JFK 23:24
      Cancun - New York | Thu, Dec 3 | Delta Air Lines
      JFK 06:00
      7h 50m
      1 stop
      CUN 13:50
      New York - Cancun | Wed, Dec 9 | Aeromexico
      1,801 AZN
      37% off
      2,858 AZN 1,801 AZN
    • CUN 14:21
      9h 3m
      1 stop
      JFK 23:24
      Cancun - New York | Fri, Dec 4 | Delta Air Lines
      LGA 06:00
      7h 50m
      1 stop
      CUN 13:50
      New York - Cancun | Wed, Dec 9 | Delta Air Lines
      1,820 AZN
      36% off
      2,858 AZN 1,820 AZN
    • CUN 12:13
      6h 46m
      1 stop
      JFK 18:59
      Cancun - New York | Wed, Dec 2 | Aeromexico
      LGA 15:00
      6h 8m
      1 stop
      CUN 21:08
      New York - Cancun | Tue, Dec 8 | Aeromexico
      1,831 AZN
      36% off
      2,858 AZN 1,831 AZN
    • CUN 08:15
      10h 44m
      1 stop
      JFK 18:59
      Cancun - New York | Wed, Dec 2 | Delta Air Lines
      JFK 14:00
      7h 8m
      1 stop
      CUN 21:08
      New York - Cancun | Tue, Dec 8 | Aeromexico
      1,974 AZN
      31% off
      2,858 AZN 1,974 AZN
    • CUN 08:02
      15h 22m
      1 stop
      JFK 23:24
      Cancun - New York | Sat, Dec 5 | Aeromexico
      JFK 21:29
      16h 8m
      1 stop
      CUN 13:37
      New York - Cancun | Sat, Dec 12 | Delta Air Lines
      2,057 AZN
      28% off
      2,858 AZN 2,057 AZN
    • CUN 13:00
      17h 25m
      1 stop
      NYC 14:00
      Cancun - New York | Mon, Nov 16 | Normal Airline
      NYC 15:00
      6h
      Direct
      CUN 16:00
      New York - Cancun | Wed, Nov 18 | Normal Airline
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    • Cheapest
      CUN 21:31
      14h 59m
      1 stop
      JFK 12:30
      Cancun - New York | Thu, Dec 3 | Aeromexico
      967 AZN 1,355 AZN
      28% off
      28% off
      1,355 AZN 967 AZN
    • CUN 09:24
      12h
      1 stop
      JFK 21:24
      Cancun - New York | Fri, Dec 4 | Aeromexico
      996 AZN 1,355 AZN
      26% off
      26% off
      1,355 AZN 996 AZN
    • CUN 09:24
      14h
      1 stop
      JFK 23:24
      Cancun - New York | Thu, Dec 3 | Delta Air Lines
      1,013 AZN 1,355 AZN
      25% off
      25% off
      1,355 AZN 1,013 AZN
    • CUN 12:26
      10h 58m
      1 stop
      JFK 23:24
      Cancun - New York | Fri, Dec 4 | Delta Air Lines
      1,054 AZN
      22% off
      1,355 AZN 1,054 AZN
    • CUN 11:26
      11h 58m
      1 stop
      JFK 23:24
      Cancun - New York | Sat, Dec 5 | Aeromexico
      1,084 AZN
      20% off
      1,355 AZN 1,084 AZN
    • CUN 08:02
      15h 22m
      1 stop
      JFK 23:24
      Cancun - New York | Sat, Dec 5 | Delta Air Lines
      1,090 AZN
      20% off
      1,355 AZN 1,090 AZN
    • CUN 16:05
      3h 55m
      Direct
      JFK 20:00
      Cancun - New York | Thu, Dec 3 | American Airlines
      1,110 AZN
      18% off
      1,355 AZN 1,110 AZN
    • CUN 06:04
      17h 20m
      1 stop
      JFK 23:24
      Cancun - New York | Sat, Dec 12 | Aeromexico
      1,119 AZN
      17% off
      1,355 AZN 1,119 AZN
    • CUN 06:04
      17h 20m
      1 stop
      JFK 23:24
      Cancun - New York | Sat, Dec 12 | Delta Air Lines
      1,145 AZN
      15% off
      1,355 AZN 1,145 AZN
    • CUN 13:00
      17h 25m
      1 stop
      NYC 14:00
      Cancun - New York | Mon, Nov 16 | Normal Airline
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    • Cheapest nonstop
      CUN 16:05
      3h 55m
      Direct
      JFK 20:00
      Cancun - New York | Thu, Dec 3 | American Airlines
      1,110 AZN 1,355 AZN
      18% off
      18% off
      1,355 AZN 1,110 AZN
    • CUN 13:55
      3h 53m
      Direct
      JFK 17:48
      Cancun - New York | Wed, Jan 13 | Aeromexico
      1,148 AZN 1,355 AZN
      15% off
      15% off
      1,355 AZN 1,148 AZN
    • CUN 16:35
      3h 53m
      Direct
      JFK 20:28
      Cancun - New York | Wed, Jan 13 | Aeromexico
      1,148 AZN 4,181 AZN
      73% off
      73% off
      4,181 AZN 1,148 AZN
    • CUN 17:05
      4h
      Direct
      JFK 21:05
      Cancun - New York | Fri, Jan 15 | American Airlines
      1,159 AZN
      72% off
      4,181 AZN 1,159 AZN
    • CUN 12:35
      4h
      Direct
      JFK 16:35
      Cancun - New York | Sat, Jan 16 | American Airlines
      1,198 AZN
      71% off
      4,181 AZN 1,198 AZN
    • CUN 13:50
      3h 58m
      Direct
      JFK 17:48
      Cancun - New York | Tue, Nov 24 | Aeromexico
      1,221 AZN
      71% off
      4,181 AZN 1,221 AZN
    • CUN 13:55
      3h 53m
      Direct
      JFK 17:48
      Cancun - New York | Thu, Jan 14 | Aeromexico
      1,231 AZN
      71% off
      4,181 AZN 1,231 AZN
    • CUN 13:50
      4h 2m
      Direct
      JFK 17:52
      Cancun - New York | Fri, Dec 11 | Delta Air Lines
      1,242 AZN
      70% off
      4,181 AZN 1,242 AZN
    • CUN 13:50
      3h 58m
      Direct
      JFK 17:48
      Cancun - New York | Wed, Nov 18 | Aeromexico
      1,242 AZN
      70% off
      4,181 AZN 1,242 AZN
    • CUN 13:00
      17h 25m
      1 stop
      NYC 14:00
      Cancun - New York | Mon, Nov 16 | Normal Airline
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    • Cheapest nonstop
      CUN 16:35
      3h 53m
      Direct
      JFK 20:28
      Cancun - New York | Wed, Jan 13 | Aeromexico
      1,148 AZN 4,181 AZN
      73% off
      73% off
      4,181 AZN 1,148 AZN
    • CUN 17:05
      4h
      Direct
      JFK 21:05
      Cancun - New York | Fri, Jan 15 | American Airlines
      1,159 AZN 4,181 AZN
      72% off
      72% off
      4,181 AZN 1,159 AZN
    • CUN 12:35
      4h
      Direct
      JFK 16:35
      Cancun - New York | Sat, Jan 16 | American Airlines
      1,198 AZN 4,181 AZN
      71% off
      71% off
      4,181 AZN 1,198 AZN
    • CUN 13:50
      3h 58m
      Direct
      JFK 17:48
      Cancun - New York | Tue, Nov 24 | Aeromexico
      1,221 AZN
      71% off
      4,181 AZN 1,221 AZN
    • CUN 13:55
      3h 53m
      Direct
      JFK 17:48
      Cancun - New York | Thu, Jan 14 | Aeromexico
      1,231 AZN
      71% off
      4,181 AZN 1,231 AZN
    • CUN 13:50
      4h 2m
      Direct
      JFK 17:52
      Cancun - New York | Fri, Dec 11 | Delta Air Lines
      1,242 AZN
      70% off
      4,181 AZN 1,242 AZN
    • CUN 13:50
      3h 58m
      Direct
      JFK 17:48
      Cancun - New York | Wed, Nov 18 | Aeromexico
      1,242 AZN
      70% off
      4,181 AZN 1,242 AZN
    • CUN 13:50
      4h 2m
      Direct
      JFK 17:52
      Cancun - New York | Wed, Dec 9 | Delta Air Lines
      1,275 AZN
      70% off
      4,181 AZN 1,275 AZN
    • CUN 13:00
      3h 49m
      Direct
      JFK 16:49
      Cancun - New York | Thu, Nov 19 | Jetblue Airways
      1,322 AZN
      68% off
      4,181 AZN 1,322 AZN
    • CUN 13:00
      17h 25m
      1 stop
      NYC 14:00
      Cancun - New York | Mon, Nov 16 | Normal Airline
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    • Cheapest nonstop
      CUN 16:05
      3h 55m
      Direct
      JFK 20:00
      Cancun - New York | Sun, Nov 15 | American Airlines
      5,735 AZN 7,476 AZN
      23% off
      23% off
      7,476 AZN 5,735 AZN
    • CUN 16:35
      3h 51m
      Direct
      JFK 20:26
      Cancun - New York | Sun, Nov 15 | Jetblue Airways
      6,504 AZN 7,476 AZN
      13% off
      13% off
      7,476 AZN 6,504 AZN
    • CUN 12:35
      4h
      Direct
      JFK 16:35
      Cancun - New York | Mon, Nov 16 | American Airlines
      5,462 AZN 7,476 AZN
      27% off
      27% off
      7,476 AZN 5,462 AZN
    • CUN 14:40
      8h 20m
      1 stop
      JFK 23:00
      Cancun - New York | Mon, Nov 16 | Delta Air Lines
      2,439 AZN
      67% off
      7,476 AZN 2,439 AZN
    • CUN 16:35
      3h 51m
      Direct
      JFK 20:26
      Cancun - New York | Mon, Nov 16 | Jetblue Airways
      2,572 AZN
      66% off
      7,476 AZN 2,572 AZN
    • CUN 16:05
      3h 55m
      Direct
      JFK 20:00
      Cancun - New York | Tue, Nov 17 | American Airlines
      3,013 AZN
      60% off
      7,476 AZN 3,013 AZN
    • CUN 13:50
      3h 58m
      Direct
      JFK 17:48
      Cancun - New York | Wed, Nov 18 | Aeromexico
      1,242 AZN
      83% off
      7,476 AZN 1,242 AZN
    • CUN 13:00
      3h 49m
      Direct
      JFK 16:49
      Cancun - New York | Thu, Nov 19 | Jetblue Airways
      1,322 AZN
      82% off
      7,476 AZN 1,322 AZN
    • CUN 14:57
      6h 59m
      1 stop
      JFK 21:56
      Cancun - New York | Thu, Nov 19 | Aeromexico
      1,360 AZN
      82% off
      7,476 AZN 1,360 AZN
    • CUN 13:00
      17h 25m
      1 stop
      NYC 14:00
      Cancun - New York | Mon, Nov 16 | Normal Airline
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    • CUN 11:30
      3h 44m
      Direct
      JFK 15:14
      Cancun - New York | Mon, Dec 21 | Jetblue Airways
      1,790 AZN 7,821 AZN
      77% off
      77% off
      7,821 AZN 1,790 AZN
    • CUN 11:30
      3h 44m
      Direct
      JFK 15:14
      Cancun - New York | Tue, Dec 8 | Jetblue Airways
      2,118 AZN 7,821 AZN
      73% off
      73% off
      7,821 AZN 2,118 AZN
    • CUN 11:30
      3h 44m
      Direct
      JFK 15:14
      Cancun - New York | Fri, Dec 4 | Jetblue Airways
      2,186 AZN 7,821 AZN
      72% off
      72% off
      7,821 AZN 2,186 AZN
    • CUN 11:30
      3h 44m
      Direct
      JFK 15:14
      Cancun - New York | Tue, Dec 29 | Jetblue Airways
      2,629 AZN
      66% off
      7,821 AZN 2,629 AZN
    • CUN 13:00
      3h 49m
      Direct
      JFK 16:49
      Cancun - New York | Thu, Nov 19 | Jetblue Airways
      1,322 AZN
      68% off
      4,181 AZN 1,322 AZN
    • CUN 14:40
      3h 49m
      Direct
      JFK 18:29
      Cancun - New York | Mon, Nov 30 | Jetblue Airways
      5,526 AZN
      28% off
      7,821 AZN 5,526 AZN
    • CUN 14:40
      3h 50m
      Direct
      JFK 18:30
      Cancun - New York | Sun, Nov 15 | Jetblue Airways
      6,504 AZN
      17% off
      7,821 AZN 6,504 AZN
    • CUN 13:55
      3h 53m
      Direct
      JFK 17:48
      Cancun - New York | Wed, Jan 13 | Aeromexico
      1,148 AZN
      15% off
      1,355 AZN 1,148 AZN
    • CUN 16:35
      3h 53m
      Direct
      JFK 20:28
      Cancun - New York | Wed, Jan 13 | Aeromexico
      1,148 AZN
      73% off
      4,181 AZN 1,148 AZN
    • CUN 13:00
      17h 25m
      1 stop
      NYC 14:00
      Cancun - New York | Mon, Nov 16 | Normal Airline
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Displayed flight fares from Cancun to New York are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Which airline offers the cheapest flights from Cancún International Airport to John F. Kennedy International Airport?

The cheapest airline flying from Cancún International Airport to John F. Kennedy International Airport is Aeromexico (from 967 AZN) among 5 carriers operating this route. Based on Trip.com's latest 7-day flight data.
Jetstar Airways logo Jetstar Airways Virgin Australia logo Virgin Australia Qantas Airways logo Qantas Airways Regional Express Airlines logo Regional Express Airlines Airnorth logo Airnorth
American Airlines logo American Airlines Frontier Airlines logo Frontier Airlines Jetblue Airways logo Jetblue Airways Delta Air Lines logo Delta Air Lines Aeromexico logo Aeromexico

Trip.com Price Insights: Flights from Cancún International Airport to John F. Kennedy International Airport

What is the cheapest month to fly from Cancún International Airport to John F. Kennedy International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Cancún International Airport to John F. Kennedy International Airport for each month in the Trip.com database.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Cancún International Airport to John F. Kennedy International Airport, the best time to buy is in February, with an average price of 408 AZN. You’ll want to avoid September, when the average price can reach as high as 880 AZN.

880 AZN
644 AZN
408 AZN
172 AZN
    Cheapest
  • 627 AZN
    Nov
  • 437 AZN
    Dec
  • 498 AZN
    Jan
  • 408 AZN
    Feb
  • 437 AZN
    Mar
  • 611 AZN
    Apr
  • 416 AZN
    May
  • 449 AZN
    Jun
  • 546 AZN
    Jul
  • 854 AZN
    Aug
  • 880 AZN
    Sep
  • 597 AZN
    Oct

What is the cheapest day of the week to fly from Cancún International Airport to John F. Kennedy International Airport?

The data is based on the past 12 months and shows the average ticket prices from Cancún International Airport to John F. Kennedy International Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Cancún International Airport to John F. Kennedy International Airport is Wednesday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

675 AZN
564 AZN
452 AZN
341 AZN
    Cheapest
  • 583 AZN
    Mon
  • 540 AZN
    Tue
  • 452 AZN
    Wed
  • 467 AZN
    Thu
  • 491 AZN
    Fri
  • 603 AZN
    Sat
  • 675 AZN
    Sun

What is the flight schedule from Cancún International Airport to John F. Kennedy International Airport?

Check the schedule for flights from Cancun to New York and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. AM4595

    Cancún International Airport

    12:50

    CUN

    4h 2m

    17:52

    JFK

    S M T W T F S
    Search

  2. AA2850

    Cancún International Airport

    15:35

    CUN

    3h 55m

    20:30

    JFK

    S M T W T F S
    Search

  3. AA1185

    Cancún International Airport

    12:35

    CUN

    4h

    16:35

    JFK

    S M T W T F S
    Search

  4. DL609

    Cancún International Airport

    08:00

    CUN

    2h 32m

    Direct

    10:32

    ATL

    S M T W T F S
    Search

  5. DL2380

    Hartsfield–Jackson Atlanta International Airport

    11:30

    ATL

    2h 14m

    Direct

    13:44

    JFK

    S M T W T F S

  6. DL8003

    Cancún International Airport

    12:37

    CUN

    2h 33m

    Direct

    14:10

    MEX

    S M T W T F S
    Search

  7. DL8990

    Mexico City International Airport

    16:35

    MEX

    5h 10m

    Direct

    23:45

    JFK

    S - - W T F S

  8. AM527

    Cancún International Airport

    12:12

    CUN

    2h 43m

    Direct

    13:55

    MEX

    S M T W T F S
    Search

  9. AM404

    Mexico City International Airport

    17:20

    MEX

    5h 9m

    Direct

    23:29

    JFK

    S - - W T F S

  10. AM523

    Cancún International Airport

    11:21

    CUN

    2h 34m

    Direct

    12:55

    MEX

    S M T W T F S
    Search

  11. AM404

    Mexico City International Airport

    17:20

    MEX

    5h 9m

    Direct

    23:29

    JFK

    S - - W T F S

  12. AM515

    Cancún International Airport

    09:25

    CUN

    2h 30m

    Direct

    10:55

    MEX

    S M T W T F S
    Search

  13. AM5278

    Mexico City International Airport

    14:15

    MEX

    5h 10m

    Direct

    21:25

    JFK

    S M T W T F S

  14. DL8016

    Cancún International Airport

    09:14

    CUN

    2h 26m

    Direct

    10:40

    MEX

    S M T W T F S
    Search

  15. DL8990

    Mexico City International Airport

    16:35

    MEX

    5h 10m

    Direct

    23:45

    JFK

    S - - W T F S

  16. AM563

    Cancún International Airport

    21:31

    CUN

    2h 29m

    Direct

    23:00

    MEX

    S M T W T F S
    Search

  17. AM408

    Mexico City International Airport

    06:55

    MEX

    4h 50m

    Direct

    12:45

    JFK

    S M T W T F S
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FAQs for Cancún International Airport to John F. Kennedy International Airport Flights

  • How long is the flight from Cancún International Airport to John F. Kennedy International Airport?

    Cancún International Airport to John F. Kennedy International Airport takes about 3 hours 28 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 6 daily flights from Cancún International Airport (CUN) to John F. Kennedy International Airport (JFK).
  • The earliest flight from Cancún International Airport to John F. Kennedy International Airport departs at 12:35, and the last departs at 16:35, with about 5 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Cancún International Airport (CUN) to John F. Kennedy International Airport (JFK) is quite popular. Without considering departure times or holidays, tickets cost around 4,522 AZN in January, the most expensive month to book this route.
  • The earliest flight departs from Cancún International Airport (CUN) at 08:00 and arrives in John F. Kennedy International Airport (JFK) at 12:55.
  • The latest flight departs from Cancún International Airport (CUN) at 19:08 and arrives in John F. Kennedy International Airport (JFK) at 00:09.
    • The distance from John F. Kennedy International Airport to downtown is about 20km, by taxi about 40 minutes.
    • The distance from Newark Liberty International Airport to downtown is about 14km, by taxi about 30 minutes.
    • The distance from LaGuardia Airport to downtown is about 13km, by taxi about 30 minutes.
  • The closest airport to John F. Kennedy International Airport (JFK) is LaGuardia Airport. The distance is around 16km.
  • Jetblue Airways is a very popular airline operating an average of 10604 flights per month.
  • One-way flights from Cancún International Airport to John F. Kennedy International Airport currently start from 967 AZN, and round-trip fares start from 1,650 AZN. The current lowest fare is a Aeromexico flight departing on Thu, Dec 3; prices may vary depending on availability.
  • Yes. American Airlines, Jetblue Airways and Delta Air Lines operate direct flights from Cancún International Airport to John F. Kennedy International Airport, with an average flight time of 3 hours 15 minutes, and around 31 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Cancún International Airport to John F. Kennedy International Airport is 2,589 AZN. Prices may vary depending on the departure date, airline, and availability.
  • Jetblue Airways are the most popular budget airlines flying from Cancún International Airport to John F. Kennedy International Airport, with one-way fares starting from 967 AZN. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Cancún International Airport to John F. Kennedy International Airport operates around 33 weekly flights, mainly by American Airlines, Jetblue Airways and Delta Air Lines. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Cancún International Airport and John F. Kennedy International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Most popular destination

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, regulatory fees, etc) with all fees confirmed before payment. Fees for baggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.