Are you planning travel and choose Virgin Australia, and still worried about the check-in time, upcoming baggage allowance changes? Don't worry, this article will explain all the details to you, and enjoy your flights with Virgin Australia!
Can I Check in Online for Virgin Australia?
Virgin Australia Boeing 737-800 - Features - Infinite Flight Community
Virgin Australia provides different check-in procedures depending on your flight type. It is crucial to adhere to these strict cut-off times to avoid missing your flight.
Virgin Australia Check-in | Domestic Flights (Within Australia)
- Online Check-in: Opens 48 hours before departure and closes 45 minutes before the scheduled flight time. You can check in via the Virgin Australia website or mobile app.
- Airport Kiosks: Available for self-service check-in. You will need your 6-character booking reference (e.g., ABCDEF) to print your boarding pass and bag tags.
- Check-in Deadlines: You must have completed check-in and dropped off any bags at least 45 minutes prior to departure.
Virgin Australia Check-in | International Flights
- In-Person Requirement: Most international passengers are required to check in at the airport counter for document and visa verification. Online check-in is generally restricted for international routes.
- Arrival Time: It is recommended to arrive at the airport at least 3 hours before departure.
- Closing Times: Check-in and bag drop strictly close 90 minutes before departure for long-haul flights (and 60–70 minutes for shorter international hops, such as those to New Zealand or Fiji).
Virgin Australia Recommended Check-in and Bag Drop Times
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When planning your arrival at the airport please ensure you allow enough time to check in, make your way through security and to the boarding gate. Failure to adhere to check-in times, may result in you missing your flight and forfeiting the fare paid.
Virgin Check-in | Domestic flights
We recommend:
- You are checked in with bags dropped at least 60 minutes before scheduled departure time
- Large groups or guests requiring special assistance checked in at least 60 minutes before scheduled departure time.
Check-in will close 30 minutes before departure and you will not be able to check your bags after this time.
Virgin Check-in | Domestic flights connecting to international flights
We recommend:
- You are checked in with bags dropped at least 60 minutes before scheduled departure time.
Check-in will close 30 minutes before departure and you will not be able to check your bags after this time.
Virgin Check-in | International flights
We recommend:
- You are checked in with bags dropped at least 90 minutes before scheduled departure time.
- Large groups or guests requiring special assistance checked in at least 120 minutes before scheduled departure time.
Check-in will close 60 minutes before departure and you will not be able to check your bags after this time.
What is Virgin Australia Contact Number?
Qantas And Virgin Australia Prepare To Boost Widebody Flying ...
If calling from | Contact Number |
Australia | 13 67 89 |
New Zealand | 0800 670 000 |
USA | 1855 253 8021 If you wish to use FedRelay services, please call one of the following then ask to be connected to Virgin Australia on +61 7 3295 3941:
|
Japan | +61 7 3119 7089 |
China | +61 7 3119 7048 |
Hong Kong | +61 7 3119 7078 |
United Arab Emirates | 8000 612 002 |
United Kingdom | 0800 051 1281 |
All other locations | +61 7 3295 2296 |
What is Virgin Australia Baggage Allowance?
Virgin Australia Fleet Details and History | Planespotters.net
The new policy of Virgin baggage allowance takes effect on February 2, 2026. Travel before this date follows the previous rules. The airline, which flies around Australia as well as overseas, claimed the move aims to "improve overhead space availability, to reduce delays, enhance safety, and create a smoother travel experience".
Virgin Baggage Allowance Old Policy vs. New Policy
Category | Old Policy (Until Feb 1, 2026) | New Policy (From Feb 1, 2026) |
1. 1 standard bag (≤8kg) 2. 2 small bags 3. 1 standard bag + 1 suit pack | ||
What is the Current Baggage Allowance on Virgin Australia?
Fare Type | Velocity Status | Checked Baggage Allowance |
Lite | All statuses | No included baggage |
Choice/Flex/Economy Reward | Non-member/Red | 1 × 23kg |
Silver/Gold | 2 × 23kg | |
Platinum/Platinum Plus | 3 × 23kg | |
Business/Business Reward | All statuses | 2 × 32kg (Platinum: 3 × 32kg) |
Baggage Allowance Key Weight Limits & Fees
- Maximum weight per bag: 32kg (strict limit)
- Overweight fee (23kg-32kg): $65 domestic / AUD 110 international
- Bags over 32kg: Must be shipped as freight (not accepted as baggage)
Virgin Australia Additional Baggage Purchase
- Domestic flights: $67-170 per extra bag (cheaper when pre-purchased)
- International flights: Varies by destination (AUD 87-170 from Australia)
- Best value: Pre-purchase online via "Manage Your Booking"
Special Items & Exceptions
- Free items: Wheelchairs, mobility aids, prams, car seats (for infants/children)
- Infant items: 3 special items free (e.g., stroller, car seat, portable cot)
- Sports equipment: Counts as one checked bag piece
Virgin Australia Manage Booking
white airplane under blue sky during daytime Via Unsplash (by alexey starki)
The "My Booking" portal is the central hub for customizing your trip before you head to the airport. To access it, you need your Booking Reference and Surname.
Available Actions & Modifications
- Seat Selection: You can view the seat map and select your preferred seat. This includes the option to purchase Economy X (which offers extra legroom, preferred overhead locker space, and priority boarding).
- Baggage Management: You can add pre-paid checked baggage to your booking. Purchasing baggage online through "Manage Booking" is significantly cheaper than paying the "Excess Baggage" fees at the airport counter.
- Passenger Information: Update your contact details (email and phone number) to ensure you receive real-time flight updates or disruptions.
- Flight Changes & Upgrades: Depending on your fare type, you can use this portal to change flight dates/times or request a seat upgrade using Velocity Frequent Flyer Points.
- Documentation: Re-send your itinerary to your email or download your Tax Invoice for business records.
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How to get Virgin Australia Free VIP Lounge?
Step 1: Complete 3 orders through Trip.com to become a Platinum member and enjoy the privilege of one free exchange for an airport lounge
Step 2: Enter the Trip.com App or Trip.com website, log in as a member, select the departure city, destination, date and number of people, and search for flight tickets, and select your preferred flight
Step 3: Before paying for your air ticket, you can choose to use the Trip.com lounge in "Select Your Add-ons"
Step 4: Both Platinum and Diamond members can enjoy the membership benefit of free use of the Trip.com lounge at the airport once and twice respectively. After redemption, you will receive a QR Code. Show it at the Trip.com lounge to use it
Only for reference, please check latest information on the official website.
FAQs about Virgin Australia Check In
How early do you need to check-in for a domestic flight in Australia?
We recommend: You are checked in with bags dropped at least 60 minutes before scheduled departure time. Large groups or guests requiring special assistance checked in at least 60 minutes before scheduled departure time.How early do I need to be at the airport in Virgin Australia?
Arrive at the airport at least three hours before your flight to check in. Exception: Guests travelling between Australia and Doha, Qatar on flight numbers VA1–VA29 (operated by Qatar Airways for Virgin Australia) where eligible can check in online directly through Qatar Airways.How strict is Virgin Australia checked baggage?
Meet size requirements. Make sure your bags fit within the maximum total linear dimension: (Length + Width + Height) = 140cm (55in) Add up the width, height, and depth of your bag to check.