I had a lovely 2-night stay at the Hyatt Centric Cambridge. The hotel was very clean, and the room was well-equipped with amenities such as still water, milk, coffee, tea, a mini fridge, an iron, and an ironing table.
A standout feature was the complimentary 24-hour Whippet bus tickets provided on our first day, which made getting around Cambridge easy. The hotel is about 15 minutes by bus from the city centre and conveniently located near a large Sainsbury’s.
Another great feature was the in-room entertainment. You can easily broadcast your phone to the TV by connecting to the hotel’s Wi-Fi, allowing you to watch your favourite shows on apps like Netflix seamlessly.
The customer service was excellent. When I arrived early to drop off my luggage, they generously offered me a free early check-in at 9:30 AM instead of the usual 3 PM. On my last day, I unfortunately became unwell after brunch at the hotel restaurant. The hotel handled the situation professionally, issuing a full refund for the meal. To further assist, they kindly provided additional bus tickets to help make my journey home more comfortable.
Overall, despite this incident, I was very impressed with the hotel’s cleanliness, amenities, and exceptional service. I would still recommend Hyatt Centric Cambridge for a pleasant and well-managed stay.
Nice Staff and helpful.
We tried to sleep on the queen size bed and sofa bed which are comfortable!
Hotel opposite has Co-op Supermarket, very convenience!
Here has swimming pool and gym house, it's clean!
Beside the hotel has a carpark, £14.3 for 1 day.
Hotel near Cambridge City Center,Cambridge100% of visitors choose this area
LLeoYuan2025.10.09
It is next to the school where my children go to, a little over one kilometer away from the train station, and not far from Trinity College, Cambridge University, so it is quite convenient for shopping; the room is a bit small and the bed is a bit high.
Hotel near Cambridge City Center,Cambridge100% of visitors choose this area
GGuest User2025.04.07
Beautifully themed rooms, which elevate what would actually be a rather small room, and made it feel like a quaint and cosy boutique hotel. Loved the balcony overlooking the river, giving us a unique view of greenery and water. And the beds were super comfy. Appreciated the Nespresso machine, the wide choice of teas and the complimentary water and biscuits, plus,the property is a short stroll to the centre of town. Would definitely stay here again.
The room is suitable for extended stays. Housekeeping is only provided once a week, but amenities can be replenished upon request. There's a large supermarket conveniently located nearby. Getting to the city center requires a bus, and no complimentary tickets are offered. The bedding quality was quite basic. Please be aware that there are dogs on the premises, which might be a concern for guests with allergies.
Fabulous stay in a great location. Only 10-15 minutes walk to the city centre.
The staff are incredibly helpful and polite.and the rooms have everything you could possibly wish for.
Breakfast was amazing with so many choices and quality items available.
Highly recommended and looking forward to returning.
Hotel near Cambridge City Center,Cambridge100% of visitors choose this area
GGuest User2025.05.20
I had a wonderful stay at this hotel. The staff was friendly, professional, and always ready to help with anything I needed. The room was clean, spacious, and well-maintained, with all the amenities I could ask for. The location was perfect—close to local attractions yet quiet and peaceful for a good night’s rest. Breakfast was delicious with a wide variety of options. Overall, a very pleasant experience. I would definitely stay here again and recommend it to others.
The room was simple and clean. At first I wondered why there was no mineral water, but later I found that the hotel lobby provided free sparkling water and purified water, as well as ice cubes, which was very user-friendly. The waiter was very friendly, the hotel was quiet outside, the environment was very good, and there was free parking.
The hotel staffs are excellent included the check in staff,swimming pool receptionist,restaurant staffs, and the cleaner,I left my mobile phone when check out,I went to my car to search and when I returned to the lobby,a staff holding my phone and wait for me there.Grateful to them made my term break trip so impressed and will definitely go back if I had holidays,highly recommend
Great
151 reviews
9.1/10
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9.2/10
Great
GGuest UserFabulous stay in a great location. Only 10-15 minutes walk to the city centre.
The staff are incredibly helpful and polite.and the rooms have everything you could possibly wish for.
Breakfast was amazing with so many choices and quality items available.
Highly recommended and looking forward to returning.
CCkan1104Nice Staff and helpful.
We tried to sleep on the queen size bed and sofa bed which are comfortable!
Hotel opposite has Co-op Supermarket, very convenience!
Here has swimming pool and gym house, it's clean!
Beside the hotel has a carpark, £14.3 for 1 day.
BBumblebee06I had a lovely 2-night stay at the Hyatt Centric Cambridge. The hotel was very clean, and the room was well-equipped with amenities such as still water, milk, coffee, tea, a mini fridge, an iron, and an ironing table.
A standout feature was the complimentary 24-hour Whippet bus tickets provided on our first day, which made getting around Cambridge easy. The hotel is about 15 minutes by bus from the city centre and conveniently located near a large Sainsbury’s.
Another great feature was the in-room entertainment. You can easily broadcast your phone to the TV by connecting to the hotel’s Wi-Fi, allowing you to watch your favourite shows on apps like Netflix seamlessly.
The customer service was excellent. When I arrived early to drop off my luggage, they generously offered me a free early check-in at 9:30 AM instead of the usual 3 PM. On my last day, I unfortunately became unwell after brunch at the hotel restaurant. The hotel handled the situation professionally, issuing a full refund for the meal. To further assist, they kindly provided additional bus tickets to help make my journey home more comfortable.
Overall, despite this incident, I was very impressed with the hotel’s cleanliness, amenities, and exceptional service. I would still recommend Hyatt Centric Cambridge for a pleasant and well-managed stay.
GGuest UserI had a wonderful stay at this hotel. The staff was friendly, professional, and always ready to help with anything I needed. The room was clean, spacious, and well-maintained, with all the amenities I could ask for. The location was perfect—close to local attractions yet quiet and peaceful for a good night’s rest. Breakfast was delicious with a wide variety of options. Overall, a very pleasant experience. I would definitely stay here again and recommend it to others.
CChaloExploreWe had a wonderful experience staying at this hotel!
✅ Check-in was smooth and efficient, and the reception staff were warm and welcoming. They also helped us register our car for free parking, which was a great bonus.
🛏️ Our room was spacious, clean, and well-maintained. The air conditioning was customisable and worked flawlessly throughout the stay, adding to our comfort.
🧴 All the toiletries were fully stocked and ready to use — a small but thoughtful touch.
🕛 One thing we really appreciated was the 12 PM checkout time, which is later than many other hotels. It gave us extra time to relax and pack without feeling rushed.
🛍️ The location is super convenient — just a 5-minute walk to a large shopping mall, making dining and shopping easy.
🔌 Another highlight was the electric vehicle charging available in the hotel parking, which was exactly what we needed.
💷 Overall, this hotel offers excellent value for money with great service and thoughtful amenities. Highly recommended — we’ll definitely be back!
CCarcar IpThe hotel staffs are excellent included the check in staff,swimming pool receptionist,restaurant staffs, and the cleaner,I left my mobile phone when check out,I went to my car to search and when I returned to the lobby,a staff holding my phone and wait for me there.Grateful to them made my term break trip so impressed and will definitely go back if I had holidays,highly recommend
GGuest UserThe Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.
The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.
Once in the pool it was clean and warm.
Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.
GGuest UserStayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.
GGuest UserThe room is suitable for extended stays. Housekeeping is only provided once a week, but amenities can be replenished upon request. There's a large supermarket conveniently located nearby. Getting to the city center requires a bus, and no complimentary tickets are offered. The bedding quality was quite basic. Please be aware that there are dogs on the premises, which might be a concern for guests with allergies.
GGuest UserThe room was simple and clean. At first I wondered why there was no mineral water, but later I found that the hotel lobby provided free sparkling water and purified water, as well as ice cubes, which was very user-friendly. The waiter was very friendly, the hotel was quiet outside, the environment was very good, and there was free parking.
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