Always come here, it is our favourite hotel in Krakow and has good acces to the city center, the traveler type is really for anyone, families, couples, businesses travellers, brilliant rooms, good bar, and the service is top notch. Would highly recommend.
Overall we enjoyed our stay at the hotel. Staff were very friendly and helpful. The room was very well appointed and spacious including the bathroom. The dining experience in the restaurant was also enjoyable and breakfast was more than adequate.
I would not recommend this hotel if you have a car though. Hard to find and access is difficult. Parking fees in my view are excessive.
The hotel is conveniently located close to the Old Town, Carrefour Express, and tram stops.
There are a total of three power outlets available.
The shower has good water pressure.
Luggage storage is also available free of charge, which was especially helpful for a solo traveler like me who arrived in Krakow at 9 a.m. while check-in wasn’t until 2 p.m.
The only drawback is that you might hear people talking and vehicles passing by especially at night since the hotel is located just beside the main street.
The room was spacious and the layout was reasonable. The waiter was very good. There is a gym. The restaurant is downstairs and very convenient. Very close to the old town, suitable for walking past sightseeing.
A memorable experience!
Walkable distance from city center. You can get transport for famous places from there.
Beautiful and huge park near by as well.
Western and english breakfast with lots of varieties. Special counter for kids!
Entry to thermal bath for hotel guests. Of course chargeable.
Perfect gateway for family, friends and couple.
I will definitely visit again.
Few suggestions:
Pre book thermal bath and breakfast to save some bucks!
Indian restaurant nearby!
The location of the hotel is very convenient to both the city center and the cobblestones. There is a lot of food nearby. There is a supermarket downstairs 15 minutes walk to the Jewish area. Overall very clean but no toothbrushes and slippers provided remember to bring your own
It was a wonderful experience to stay in Bella for 2 nights. The hotel is beautifully designed, blending modern aesthetics with a touch of traditional charm. The location is ideal, situated within walking distance of the main square and other key attractions, making it easy to explore the city.
My room was spacious, clean, and well-appointed, featuring all the necessary amenities to make my visit enjoyable.I would highly recommend it to fellow travelers!
Location is ok next to the tram stop and staff were helpful helping us books trips however they did not call our room when we ordered food delivery. Also lack of hotel bar and restaurant is not good because there is nothing else around the hotel
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
Very Good
66 reviews
8.3/10
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AAnonymous UserI had the pleasure of staying at the Hampton Hotel Airport by Hilton from 30th December 2024 to 3rd January 2025, and it was a generally pleasant experience. Booking it through Trip.com was just the best decision—it was seamless, and I got great value for my stay.
The location is incredibly convenient, especially for travelers, with easy access to the airport. Despite being so close, the soundproofing in the rooms was excellent, ensuring a peaceful and restful stay.
The room was spacious, modern, and impeccably clean, with all the amenities I needed to feel comfortable. The bed was especially cozy, perfect for unwinding after long days. The housekeeping staff did a fantastic job of maintaining the room to the highest standard.
Breakfast, while offering decent quality, could use more variety. The menu was almost the same every day, which became repetitive after a few days. Adding more options or rotating dishes would greatly enhance the dining experience.
The hotel's overall atmosphere was warm and welcoming, thanks to the courteous and professional staff. They went above and beyond to ensure my stay was enjoyable, offering assistance with a smile whenever needed.
The facilities, including the fitness center, were top-notch, and I appreciated the complimentary Wi-Fi, which was fast and reliable throughout my stay.
As I was there during the New Year holiday, I was also impressed by how smoothly the hotel managed the increased number of guests without compromising on service quality.
I recommend Hampton Hotel Airport by Hilton for its comfort, convenience, and excellent service, and I’m glad I booked through Trip.com for an effortless experience. I would gladly stay here again in the future.
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
GGuest UserExcellent location, comfortable hotel, beautiful room
Unfortunately, room 105 is not quiet because the air conditioner is too noisy and to complete the noise of the tram rails located in a short distance continued to feel, Until midnight, and then it took over around six, and even though you weren't very much in the room during the day, the evening and early morning it became intolerable, sometimes it was also trembling the room.
Excellent breakfast with little sweet for us Italians
By changing the room I would advise him lively
KKazukiThe hotel is located right in front of the Krakow train station!! In spite of my early arrival they managed to make a room for me. Staffs were very friendly and helpful. There’s a bar and restaurant in the hotel. I wished to try that if I had more time. It’s a shame I couldn’t have breakfast because my tour schedule has changed. Fully recommend if you’re visiting Krakow!
WWSLeongThe hotel is conveniently located close to the Old Town, Carrefour Express, and tram stops.
There are a total of three power outlets available.
The shower has good water pressure.
Luggage storage is also available free of charge, which was especially helpful for a solo traveler like me who arrived in Krakow at 9 a.m. while check-in wasn’t until 2 p.m.
The only drawback is that you might hear people talking and vehicles passing by especially at night since the hotel is located just beside the main street.
GGuest UserPerfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
WWenyanfenYoyoThe room is of good size, with a bathtub and a great view from the window, looking out to the castle. Marriott hotel brand, good management. It is within walking distance to the old town, not far, about 5 minutes. There is a tram stop 150 meters from the door
AAnonymous UserThis hotel is newly opened, with an overall modern feel and excellent value. The room amenities are relatively new, and the automatic water filter kettle and coffee machine are very convenient, showing thoughtful attention to detail. The communal facilities are also comprehensive, including a gym and sauna, which added to the experience. A complimentary drink upon arrival was a very thoughtful touch. The location is also ideal, about a 10-minute walk from the Old Town, making it convenient for sightseeing. Overall, this is a perfect place to stay when visiting Krakow, offering a perfect balance of comfort and convenience. Highly recommended!
MMarius ZI would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.
TTomBTThe Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.
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