Featured facilities: Fitness Room, Massage Room, Spa
Very Good
23 reviews
8.1/10
1 night
From € 40
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8,4/10
Very Good
GGuest UserMy husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
GGuest UserGood hotel, not far from the city center. There is a shuttle service to the mall, which is very convenient. The rooms are clean and the breakfast is excellent.
What I did not like was the unfriendly receptionist. There was also an unpleasant smell in the room, and the bed sheets were not very comfortable. It would be great if bathrobes and slippers were provided as well.
VVeleI had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back .
Room services was also really great and the views were amazing .
GGuest UserThis is a great hotel , in a good location. The check in was smooth, room service is a bit slow though. House keeping is excellent, I like them so much . The facility is great but I didn’t like the pool area , is always packed with so many people. Some of them weren’t even guest at the hotel . Which make it a bit unsafe to leave your belonging just lying around. I mean you have to pack up everything every time you go to the loo. The pool area had no space to sit and chill on especially in the afternoon. The bar takes a bit long to prepare drinks . The waitress/waiter were amazing. I just didn’t like the check out time . 10 am it’s too early and they weren’t keen on extending with just one hour . I don’t think I’ll book again . Safety issues. If other people didn’t have that much access to the hotel I wouldn’t mind staying there again.
ZZintle MalgasThe location is spectacular. The rooms are good value for money. I liked my stay a lot. The only thing is if you’re booked into a room further away, you must know that if it is raining you have to walk outside and to the entrance to fetch your food orders or get your uber — only downside.
MMissy PrincesSAThis place is truly wonderful—it's clean, affordable, and conveniently located near the airport. The front desk staff offers fantastic customer service, making you feel welcomed. Plus, there's a gym, a pool, and a bathtub, which was definitely my favorite part
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
GGuest UserI recently stayed at this hotel and while it’s not a five-star property, the experience was genuinely pleasant overall. The biggest highlight was definitely the staff, they were incredibly friendly, warm, and enthusiastic. From check-in to check-out, they made us feel welcome and valued, which truly makes a difference.
They also recommended a restaurant nearby, and it turned out to be an excellent suggestion. The food was delicious and the service there was outstanding as well.
The rooms are well-equipped with practical amenities, including a microwave, stove, washing machine, and even two bedrooms in one unit, which makes it very convenient for families or longer stays.
That said, there is room for improvement when it comes to hygiene and overall maintenance. There was a slight musky smell in parts of the hotel, and the cleaning standards could be improved.
Despite this, we genuinely enjoyed our stay, mainly because the staff’s kindness and professionalism really stood out. With some attention to maintenance and cleanliness, this hotel has the potential to be even better.
WwuhanwolfWhile the property itself is a little dated, it honestly fades into the background because the staff service is exceptional. From check-in to departure, everyone was warm, attentive, and genuinely welcoming, which made the entire stay feel effortless. The complimentary airport shuttle runs every 15 minutes and was perfectly on time, making transfers to and from OR Tambo stress-free. And the breakfast — wow. Easily one of the highlights of the stay. A generous spread, well prepared, fresh, and honestly to die for. Overall, a really solid, comfortable hotel that delivers where it matters most: service, convenience, and food. Will be back again.
PPifpafExcellent stay at the Southern Sun in Rosebank. From the reception to the check-in, to the installation in the room, everything went very well. The staff (maintenance, bar, restaurant, reception and security) all worked with a smile. The room was very well equipped and clean. The breakfast was plentiful and very varied. The restaurant had excellent food and very good wine. A special thought to the staff who opened the gate at the back of the hotel every day for us, making it easier for us to leave for the Rosebank lung. The swimming pool, although cool, was always welcome at the end of the day. Even if some minor work was underway in the hotel, we were never inconvenienced. We will definitely be back.
A big congratulations to the hotel and all its staff. We will definitely be back.
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