Holiday Inn® Mayagüez & El Tropical CasinoA warm welcome to the City of Mayagüez, and to one of its foremost hotels, renowned for service and quality excellence.Located in a lush and tropical setting and surrounded by mountains and the ocean, Mayagüez has many wonderful attractions and activities to experience. Adjacent to Highway 2 and only two (2) miles from the local airport Eugenio Maria de Hostos (MAZ) and twenty (20) miles from Rafael Hernandez Airport in Aguadilla (BQN) and no passport is required for USA citizens, our hotel is close to all major commercial activities and attractions such as beaches, historical sites, shopping malls and much more...In the hotel, you will enjoy our Tropical Casino, West Coast Bistro and our Bar, as well as our recently renovated pool. And most importantly, free parking no resort fee added to your reservation charge.Kick back, enjoy our hospitality and let us pamper you!Show More
Super clean, very friendly staff, excellent service, good breakfast, accessible to food places, cold air, easy to book on the trip platform.
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ibis
March 2, 2024
Front desk manager. Chelsea charlotte I don’t remember her name. But her services was awesome
Alex
January 17, 2024
Checkin experience was poor as they could not find my reservation. After some time the clerk did not offer any perks for the bad experience. The are dinner and that was good but breakfast was horrible and was not included with my hotel stay.
Ignacio
January 15, 2024
I highly recommend this hotel , the staff are very friendly and willing to help with anything. The rooms are very comfortable and very clean.
Ron
January 14, 2024
Not impressed. From guy at entrance to guy at ****** door to tv remote issues-Jeremy that tried to help with TV was a good helper but had to come back 3 times and still could not turn on again after sleeping to watch the morning news. Seems you have issues to work out.
Milton
January 5, 2024
Very good hotel. The reasons for the 4 stars are because the staff cleaned the room and didn't leave clean towels in the room and took me two tries to get clean towels. Also, the parking is way too small for the amount of vehicles, you have to get there early to find a spot.
Miguel
December 31, 2023
2nd time at this property for 1 night. Overall stay was great. Room temperature at night was not as cold as i wanted in part because there is a desk right in front of the air unit on the room, but not a deal breaker. Stayed at 6th floor and noticed that hallway corridor temperature at our floor was way higher than lobby level. Pool area renovations looks great. Only recomendation is to please get a water heater for the pool. Water was way too cold. Breakfast was great and staff personal was friendly. Would probably stay again
Yolanda
December 30, 2023
The staff was very friendly. I expected at least two water bottles (from other experiences). There was plenty of soap, shampoo and conditioner and body cream (Dove) in case you need it. No balcony to dry the bathing suits. Pool was very nice. Nice location to explore the West coast of PR. There was a mini fridge but it wasn't working. Restaurant prices started at $20. But lots of other eating options nearby.
Edgar
February 8, 2024
The access to the hotel is terrible. No lights , no signs indicating how to go in.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
4.5/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Opened: 1992
Number of Rooms: 141
Holiday Inn® Mayagüez & El Tropical CasinoA warm welcome to the City of Mayagüez, and to one of its foremost hotels, renowned for service and quality excellence.Located in a lush and tropical setting and surrounded by mountains and the ocean, Mayagüez has many wonderful attractions and activities to experience. Adjacent to Highway 2 and only two (2) miles from the local airport Eugenio Maria de Hostos (MAZ) and twenty (20) miles from Rafael Hernandez Airport in Aguadilla (BQN) and no passport is required for USA citizens, our hotel is close to all major commercial activities and attractions such as beaches, historical sites, shopping malls and much more...In the hotel, you will enjoy our Tropical Casino, West Coast Bistro and our Bar, as well as our recently renovated pool. And most importantly, free parking no resort fee added to your reservation charge.Kick back, enjoy our hospitality and let us pamper you!
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Casino
Fitness Room
Public ParkingFree
Bar
Nightclub
Restaurant
Meeting Room
KTV
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Holiday Inn Mayaguez & Tropical Casino?
Prices at Holiday Inn Mayaguez & Tropical Casino are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Holiday Inn Mayaguez & Tropical Casino?
The closest airport is Eugenio M. De Hostos Airport. It is 4.1km from the hotel and approximately a 8minutes journey by taxi.
What are the check-in and check-out times at Holiday Inn Mayaguez & Tropical Casino?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Holiday Inn Mayaguez & Tropical Casino provide airport transfer services?
No, the Holiday Inn Mayaguez & Tropical Casino doesn't provide airport transfer services.
What amenities and services does Holiday Inn Mayaguez & Tropical Casino have?
Holiday Inn Mayaguez & Tropical Casino has the following amenities and services: Outdoor Swimming Pool, Casino, Fitness Room.
Does Holiday Inn Mayaguez & Tropical Casino have a swimming pool?
Yes, Holiday Inn Mayaguez & Tropical Casino has a pool. Pool type: Outdoor Swimming Pool.
Does Holiday Inn Mayaguez & Tropical Casino have fitness amenities?
Yes, Holiday Inn Mayaguez & Tropical Casino has fitness amenities.
Does Holiday Inn Mayaguez & Tropical Casino provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Holiday Inn Mayaguez & Tropical Casino have non-smoking rooms?
Yes, Holiday Inn Mayaguez & Tropical Casino has non-smoking rooms. Please view the hotel listing for details.
Does Holiday Inn Mayaguez & Tropical Casino provide breakfast?
Yes, Holiday Inn Mayaguez & Tropical Casino provides breakfast.