650 Tokiwa, Akaigawa Village, Yoichi District, Hokkaido, 046-0571, JapanView Hotel Details
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Guest Reviews of Club Med Kiroro Peak
9.5/10
Amazing
18 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.3
Cleanliness9.5
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Positive reviews(18)
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rosie_qiqi
Stayed in Dec 2024
Family
8 review
10.0/10
Outstanding
Posted on Feb 8, 2025
The first ski-in ski-out hotel I’ve ever stayed and it is soooooo convenient!
Also the first club med abroad I’ve been to (I am Chinese). Cuisines they prepared for the CNY were very very delicious even though there is only one buffet restaurant (two spaces, 1 western 1 oriental). I am very picky about foods yet but was able to find 1 or 2 very yummy dishes every meal.
Wine list is good, but you need to pay extra for a good wine, priced okay, like 100K JPY for a bottle of 2018 petit mouton.
6/7
Response from Property: Thank you for choosing Club Med Hokkaido Kiroro Peak Resort as the destination for your "exquisite all-inclusive vacation". The all-inclusive ski vacation includes a snow pass, an exclusive ski hall, professional graded single/double board skiing courses, leisure activities, entertainment parties, gourmet food, and energetic G.O. Thank you for sharing such beautiful photos, as if you were there, in the beautiful local scenery. I am very happy that you and your family had a pleasant vacation in Kiroro, and I sincerely look forward to your visit again~
Guest User
Superior Room
Stayed in Mar 2025
Couples
5 review
10.0/10
Outstanding
Posted on May 15, 2025
International cuisine and local specialties for three meals a day all day long: There are one or two dishes with beautiful presentation for each meal. Although the taste is just average, it saves you the trouble of worrying about your diet. In addition to the three meals, there are many other things such as croissant time, afternoon tea, and midnight snack time. Basically, there is something to eat during the waking hours.
Service: The staff are all very nice. After the evening performance, there will be chess and card activities to play. It is very rich and easy to make new friends.
Facilities: The hot springs are average compared to other places. It is better to buy two more packs of different bath salts from donki and soak in the bathtub in the room.
Original TextTranslated by Google
Guest User
Stayed in Dec 2024
Family
16 review
10.0/10
Outstanding
Posted on Feb 3, 2025
Facilities: Clean, Japanese-style room, 3 beds, one bed for the child
International cuisine & local specialties for three meals a day all day long. Ski lessons. I don’t know if it’s the Spring Festival, there are no Chinese coaches, but the English coaches are good at speaking. I booked a hotel pick-up from the airport for 1530 yuan for a family of three. Reasonable. As soon as you exit the airport (flying domestically from Tokyo), pick up your luggage and turn right. It is the clubmed counter. After registering, you can go and have dinner. Return to focus 10 minutes earlier. About 2 hours, but I encountered heavy snow and it took 3 hours. There are ********* receptionists at the front desk. There is a massage pool on the 4th floor. You must go there to soak in it after skiing. I skied for half a day after checking out, so I took a shower there before getting on the bus back to Sapporo. This hotel is directly connected to the ski resort, which is very convenient. Children under 11 years old cannot stay at the Peak Hotel. They can only choose the Grand Hotel. The dishes and environment are as shown in the picture. The ski resort has powder snow and it doesn't hurt when you fall. You need to stretch fully before skiing, otherwise your muscles will hurt the next day. One class in the morning and one class in the afternoon, all free. There is basically food and drink available all day long, so there is no need to buy snacks at the hotel.
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6/16
Response from Property: 感謝您選擇Club Med北海道Kiroro Peak度假村作為“精緻的全包假期”的目的地,一價全包滑雪假期包含雪卡通行證、專屬滑雪大廳、專業分級單/雙板滑雪課程、休閑活動、娛樂派對、饕餮美食、活力G.O。也感謝您分享如此美麗的照片,彷彿讓人身臨其境,置身於當地美麗的景緻中。很開心您和您的家人在Kiroro擁有了愉快的度假時光,真誠期待您的再次光臨~
Guest User
Junior Family Deluxe Room
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Feb 2, 2025
Club Med Kiroro Peak is the best hotel I have stayed in Hokkaido so far! I have been to Niseko, Rusutsu, and Furano in the past few years, and the hotels were all pretty good. But Club Med Kiroro Peak is the best!
Kiroro Peak Hotel has convenient transportation. There is a Club Med counter in the international terminal of New Chitose Airport, and you can book a bus on the spot, which takes about two hours to get to the hotel. The counter service staff are very enthusiastic and can speak multiple languages.
When we arrived at the hotel, the staff were very enthusiastic. The hotel is very international and the multilingual environment is very friendly. The staff service is very considerate. Cynthia was the receptionist at check-in. She introduced us to the hotel environment, ski facilities, hotel activities, etc., and finally sent us to the room. Thank you!
The hotel's meals are good, and the all-inclusive package is very worry-free. You can go to the restaurant to enjoy it when you arrive. The restaurant is divided into two main parts, one side is mainly Western food, and the other side is mainly Asian food, both of which are self-service. There are also different Chef specialty every day, which are all very good. Personally, I like Japanese seafood rice, oysters, and Rendang (a traditional Southeast Asian food). Because it was during the Spring Festival, the meals on New Year's Eve and the first day of the ***** New Year were also very special. On-site dumplings and glutinous rice balls were prepared, as well as big dishes such as lobster, and a bluefin tuna was opened on site! There was afternoon tea every afternoon, and the lobby bar also had an all-inclusive wine list that you could order at will. There were also small stalls for late-night snacks after 9 pm. In short, I was satisfied with the meals. I ate three meals a day in the hotel during the week and didn't get tired of it.
During the Spring Festival, the hotel was decorated according to the traditional Spring Festival. There were evening parties at 9 pm every night, which rotated every week. There were stage plays rehearsed by the hotel staff themselves (StarLight), song medleys (Music Journey, not just a simple medley of European, American and Asian songs, but each song was accompanied by a cosplay performance by the staff, which was very funny and exciting throughout the whole process. It can be seen that the staff spent a lot of effort to prepare), etc., and there were also small bands invited to perform (we watched the One band, which was great!). The performance usually lasts for more than an hour, and there is dancing and disco after the performance. The staff invites guests to dance together. The atmosphere is very good. I am infected by everyone's enthusiasm and I always go to the performance! The general manager of the hotel, "Village Chief" Tatiana, also participated in the performance and live dance every day! Every day, the performance ended at midnight. Skiing during the day and dancing at night are really high and tiring. But the staff still serve the guests enthusiastically every day. I really admire their professionalism! Thank you!
Finally, let's talk about skiing. The ski slopes at Kiroro Ski Resort are good, and the powder snow is as good as always. We also went to the grove and the cable car, which is a good challenge. Most of the black slopes are non-machine-groomed ski slopes, and we did cat jumps, which is very challenging. The weather was OK this week. The last two days had heavy snow, the temperature was not too low, it was relatively warm, and the wind was not strong, which gave me good sliding conditions. When I came to Hokkaido before, skiing was the most core experience, but this time at Kiroro Peak, it should be said that skiing and hotel experience each accounted for 50%. This hotel really left a very deep impression on me. The hotel is truly a ski-in, ski-out hotel, and is the closest to the foot of the mountain. Our ski locker is right outside the door, and the ski field is only ten meters away!
Thank you to all the staff of the hotel. Many of them I know their names, and many of them I don’t, but I can see the happiness on each staff’s face, and I feel the service of the hotel. Thank you to Cynthia, Beste, Take, JamesLee, Bara at reception, thank you Elsa, Tiffany, thank you reception Michael & Activity manager Michael! Thank you Jazmin, Alice, Miskali at the ski rental center! Thank you general manager "village chief" Tatiana Chew! This is the best experience I have had in Hokkaido. I will recommend my friends to experience Kiroro Peak, please continue your super high service standards! I will visit again when I have the chance. Thank you everyone, you have worked hard! Happy Chinese New Year, and a prosperous Year of the Snake!
Original TextTranslated by Google
6/7
Response from Property: 感謝您選擇Club Med北海道Kiroro Peak度假村作為“精緻的全包假期”的目的地,一價全包滑雪假期包含雪卡通行證、專屬滑雪大廳、專業分級單/雙板滑雪課程、休閑活動、娛樂派對、饕餮美食、活力G.O。也感謝您分享如此美麗的照片,彷彿讓人身臨其境,置身於當地美麗的景緻中。很開心您和您的家人在Kiroro擁有了愉快的度假時光,真誠期待您的再次光臨~
MantianyinghuayuGY
Superior Small Family Room
Stayed in Dec 2024
Family
46 review
7.5/10
Posted on Feb 8, 2025
Ski in & out resort hotel, I have to say that staying in a hotel to ski is indeed convenient. I booked two nights, originally one day at Peak and one day at Grand, but later changed to two nights at Peak. But the decoration of the hotel is equivalent to Best Western abroad
※※Special mention※※We checked in on the 18th, and booked a bus to the airport on the 20th with the front desk that night. The front desk asked us to ask if there were seats the next morning. When we asked the next morning, we asked to confirm with the front desk again in the afternoon. We went to confirm again in the afternoon, but they said they would reply to us in the evening. When we asked again in the evening, we were told that it was full.
Then, I would like to ask if I had a seat reserved on the first night or not? Or is this seat not allowed for us to book and is reserved for others? If you don’t want to book it, just tell us earlier so that we can arrange it, but don’t tell us
Later, we called a car by ourselves, and after checking out, they didn’t ask if we were satisfied with the stay! The overall service is poor in Japan.
These things are generally a poor experience!
Original TextTranslated by Google
Guest User
Stayed in Nov 2024
Family
6 review
9.5/10
Amazing
Posted on Dec 7, 2024
The service exceeded our expectations. We are already discussing going to the next club med before we finish this trip.
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Hokkaido Kiroro Peak Resort as the destination for "exquisite all-inclusive vacation". The one-price all-inclusive ski vacation includes snow pass, exclusive ski hall, professional graded ski courses, leisure activities, entertainment parties, gourmet food, Event G.O. The G.O team is the soul of Club Med. They are good at singing, dancing, and hospitable. They are committed to creating a wonderful holiday life for guests. We look forward to you choosing Club Med again!
Guest User
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Dec 7, 2024
Ski in ski out is so convenient. You can lock your locker, change your gear, and walk down the stairs to the ski resort. Although the food is less varied than the Grand next door, it is definitely good. There are plenty of fruits and vegetables, which is rare in Japan. Five-star recommendation. You can make a reservation at the front desk to eat Japanese hot pot at the Grand, and try the buffet there. However, I was very relaxed here. I was a little uncomfortable when I went there. There were so many children running around and it was a bit noisy. This time I brought my 14-year-old son with me, and he also had a lot of fun. The ski instructors were very professional and patient. There was a group lesson without other people, which was equivalent to a two-hour private lesson. In short, it was a very memorable ski vacation.
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Hokkaido Kiroro Peak Resort as the destination for "exquisite all-inclusive vacation". The one-price all-inclusive ski vacation includes snow pass, exclusive ski hall, professional graded ski courses, leisure activities, entertainment parties, gourmet food, Event G.O. The G.O team is the soul of Club Med. They are good at singing, dancing, and hospitable. They are committed to creating a wonderful holiday life for guests. We look forward to you choosing Club Med again!
Guest User
Junior Family Deluxe Room
Stayed in Jan 2025
Family
15 review
9.2/10
Great
Posted on Feb 7, 2025
Overall it was very good, but unfortunately there was a blizzard and the ski resort was closed.
Original TextTranslated by Google
Response from Property: 感謝您選擇Club Med北海道Kiroro Peak度假村作為“精緻的全包假期”的目的地,一價全包滑雪假期包含雪卡通行證、專屬滑雪大廳、專業分級單/雙板滑雪課程、休閑活動、娛樂派對、饕餮美食、活力G.O。旅行中的小小遺憾是可以有再來一次的期待,我們會一如既往為您提供優質的服務和豐富多彩的娛樂活動,誠摯的期待在不久的將來您能再次光臨!
Guest User
Superior Small Family Room
Stayed in Nov 2024
Family
42 review
10.0/10
Outstanding
Posted on Jan 31, 2025
In the ski resort, the room window faces the ski slope
Original TextTranslated by Google
Response from Property: 感謝您選擇Club Med北海道Kiroro Peak度假村作為“精緻的全包假期”的目的地,一價全包滑雪假期包含雪卡通行證、專屬滑雪大廳、專業分級單/雙板滑雪課程、休閑活動、娛樂派對、饕餮美食、活力G.O。也感謝您分享如此美麗的照片,彷彿讓人身臨其境,置身於當地美麗的景緻中。很開心您和您的家人在Kiroro擁有了愉快的度假時光,真誠期待您的再次光臨~
Guest User
Superior Room
Stayed in Dec 2023
Travel with friends
15 review
10.0/10
Outstanding
Posted on Jan 13, 2024
Very pleasant stay experience
The staff's service is extremely attentive and makes you feel at home.
Special thanks to the village chief, Eloise Jaybee Tong Young, who can speak Chinese and takes special care of us, treating us like friends.
btw Classmate Xiao Ai took a special photoshoot, most liked it
Next time I will definitely choose to vacation here first
Introduce friends to eat, drink and have fun together
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Hokkaido Kiroro Peak Resort as the destination for "exquisite all-inclusive vacation". The one-price all-inclusive ski vacation includes snow pass, exclusive ski hall, professional graded ski courses, leisure activities, entertainment parties, gourmet food, Parent-child games, child care and activity G.O. The G.O team is the soul of Club Med. They are good at singing, dancing, and hospitable. They are committed to creating a wonderful holiday life for guests. We look forward to you choosing Club Med again!
Guest User
Superior Room
Stayed in Nov 2023
Couples
4 review
10.0/10
Outstanding
Posted on Dec 17, 2023
It's great, it's really good, my family, who knows?
Facilities: Very good
Service: Very good
Environment: pretty good
Hygiene: Very good, great, really good, family members, who knows?
Facilities: Very good
Service: Very good
Environment: pretty good
Hygiene: Very good, great, really good, family members, who knows?
Facilities: Very good
Service: Very good
Environment: pretty good
Health: pretty good
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Hokkaido Kiroro Peak Resort as the destination for "exquisite all-inclusive vacation". The one-price all-inclusive ski vacation includes snow pass, exclusive ski hall, professional graded ski courses, leisure activities, entertainment parties, gourmet food, Event G.O. The G.O team is the soul of Club Med. They are good at singing, dancing, and hospitable. They are committed to creating a wonderful holiday life for guests. We look forward to you choosing Club Med again!
Guest User
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 20, 2025
Service: Very satisfactory, good environment
Original TextTranslated by Google
Response from Property: 感謝您選擇Club Med北海道Kiroro Peak度假村作為“精緻的全包假期”的目的地,一價全包滑雪假期包含雪卡通行證、專屬滑雪大廳、專業分級單/雙板滑雪課程、休閑活動、娛樂派對、饕餮美食、活力G.O。G.O團隊是地中海俱樂部的靈魂所在,他們能歌善舞,熱情好客,致力於為客人打造精彩的假期生活,期待您再次選擇Club Med地中海俱樂部!
Guest User
Superior Room
Stayed in Jan 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Apr 1, 2024
Love it very much
Three meals a day and free flow of designated drinks
Rich leisure activities
Daytime & Evening Entertainment
Original TextTranslated by Google
Response from Property: 感謝您選擇Club Med北海道Kiroro Peak度假村作為“精緻的全包假期”的目的地,一價全包滑雪假期包含雪卡通行證、專屬滑雪大廳、專業分級滑雪課程、休閑活動、娛樂派對、饕餮美食、活動G.O。G.O團隊是地中海俱樂部的靈魂所在,他們能歌善舞,熱情好客,致力於為客人打造精彩的假期生活,期待您再次選擇Club Med地中海俱樂部!
Guest User
Superior Room
Stayed in Dec 2023
Family
2 review
9.5/10
Amazing
Posted on Jan 15, 2024
The three-meal buffet in the hotel is mostly white customers. Chinese food and Japanese food are really not good. The facilities are good and there are not many people. The operating hours of the ski lift are a bit short. After 4 o'clock, there is only one red trail and Jiyi Trail.
Ctrip’s communication about the airport drop-off was really outrageous. I don’t know where the problem was. I told them several times and they still gave me the wrong time. Fortunately, I finally changed it back with the hotel front desk.
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Hokkaido Kiroro Peak Resort as the destination for "exquisite all-inclusive vacation". The one-price all-inclusive ski vacation includes snow pass, exclusive ski hall, professional graded ski courses, leisure activities, entertainment parties, gourmet food, Parent-child games, child care and activities G.O. The G.O team is the soul of Club Med. They are good at singing, dancing, and hospitable. They are committed to creating a wonderful holiday life for guests. We look forward to you choosing Club Med again!