Noax Hotel

Noax Hotel Reviews

Noax Hotel

Palmiye, Gazi Mustafa Kemal Blv. 275 / A, Mersin, 33696, TürkiyeView Hotel Details
Noax Hotel
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Guest Reviews of Noax Hotel

8.2/10
Very Good
48 review
Verified reviews
Location8.2
Amenities8.1
Service8.2
Cleanliness8.2
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All reviews(48)
Positive reviews(14)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Standard Twin Room Non smoking
Stayed in Jun 2025
Family
42 review
7.5/10
Posted on Jul 4, 2025
Great place to stay if ur just driving through like us. Not for a holiday stay but more like a rest stop. Friendly staff especially the valet and the restaurant staff. Check in staff was also nice but checking out time the lady was not very friendly. Rooms are tiny but enough. Quality of blankets can be improved. Shower was hot and perfect. Breakfast quality was good too. Overall a nice hotel.
M39198****
Standard King Room Non smoking
Stayed in Jul 2023
Business traveler
9 review
6.5/10
Posted on Sep 4, 2023
Wifi was not available,but the breakfast is really good,recommended
omar-afsan
Economy Room
Stayed in Mar 2025
Business traveler
14 review
8.0/10
Very Good
Posted on Apr 11, 2025
I booked this for my family, not for myself. They said the bathroom was very simple. For this price, you can stay in a five-star hotel in China. I hope the price will drop in the future.
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M298628****
Standard King Room Non smoking
Stayed in Jul 2024
Business traveler
10 review
7.5/10
Posted on Aug 27, 2024
The overall environment is OK. I am quite satisfied. The front desk English is poor. They don't issue invoices. I have asked them but they haven't given them yet.
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M380631****
Standard King Room Non smoking
Stayed in Aug 2024
Business traveler
65 review
10/10
Outstanding
Posted on Oct 2, 2024
My room has a sea view, the view is great
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Ел
Deluxe Room Non smoking
Stayed in Sep 2023
Couple
13 review
10/10
Outstanding
Posted on Jan 7, 2024
Perfect place. I recommend. Especially the room with the jacuzzi.
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Guest User
Standard King Room Non smoking
Stayed in Nov 2022
Business traveler
22 review
9.0/10
Great
Posted on Jan 2, 2023
For the price, I just have to live with it
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IHSAN RAMAZAN TUNC
Standard King Room Non smoking
Stayed in Jun 2025
Family
31 review
4.0/10
Posted on Jul 6, 2025
Dus arizali idi,klozet bozuk, Mini bar i hic acmadik icinde ne vardi bilmiyoruz,recepsiyon mini barin tamamen bos oldugunu soyledi,haberimiz yok dedik, tek kullanimlik urunler eksik Kahvalti salonu ve kahvaltisi harika ,oda buyuklugu guzel,yatak cok rahat,
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Guest User
Stayed in Dec 2022
Other
6.0/10
Posted on Jan 31, 2023
I think it is not a 5 star hotel in terms of quality and service. Although it is on the road, the entrance of the hotel is not good. The surrounding is dark. I think there are better hotels in Mersin.
Guest User
Stayed in Dec 2022
Other
10/10
Outstanding
Posted on Jan 12, 2023
we rent the suite , a stylish 1 bed 1 livingroom apart, full seaview and very stylish ,the room was absolut perfectly. we payed low season 50e in high season maybe double. very worth the money. modern hotel with good facilitys ,citycenter, beac h is 2km
Response from Property: Dear Guest, Thank you for taking the time to review our hotel. We are happy to be worthy of your full score... The comments and opinions of you, our esteemed guests, are of great importance for us to offer the service standards we aim for. Stating that we will happily share your positive evaluation with our entire team and that we will continue to work with our increased motivation; As the entire Noax Hotel Family, we wish to welcome you again in the near future by saying "Welcome"... Best regards, Fulya BAL Guest Relations Specialist
Guest User
Stayed in Apr 2025
Other
2.0/10
Posted on May 23, 2025
We found the hotel randomly on the internet. It was our first time staying there. There was an event on the terrace of the hotel with loud music. After waiting a few hours, I called the reception and said we wanted to rest. They said it was almost over and it was midnight and we were experiencing the whole event too much. It was impossible to rest and no one cared. It was a very bad experience.
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ahmet ö
Stayed in Oct 2023
Solo traveler
10/10
Outstanding
Posted on Nov 23, 2023
As someone who has been there 4 times, I definitely recommend the new therapist Ms. Şifa on my 5th visit. Everyone should reward themselves with a massage once a month. And it is impossible not to like Ms. Şifa's massage. I would also like to thank Spa consultant Ms. Rojda for her friendly attitude, treats and pleasant conversation. You receive attention and friendliness from your entrance to your exit. I'll come again . I hope you get the intensity and gain you deserve.
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Response from Property: Değerli Misafirimiz; Noax Hotel'de almış olduğunuz hizmetler ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz. Takdirinizi kazanmış olmanın mutluluğunu yaşıyoruz. Siz değerli misafirlerimizin yorum ve görüşleri hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Övgü dolu sözlerinizi başta isimlerini vermiş olduğunuz kıymetli ekip arkadaşlarımız olmak üzere tüm ekibimizle mutlulukla paylaşacağız. Tüm Noax ailesi olarak yakın gelecekte sizleri yeniden ‘’Hoş geldiniz’’ diyerek karşılayabilmek dileğimizle… Saygılarımla, NESİL KAYA FRONT OFFICE MANAGER
loyal_1985
Stayed in May 2023
Solo traveler
10/10
Outstanding
Posted on Jun 16, 2023
I was at Noax hotel for an event. The hall where the organization was located was very spacious, the smoking area was by the pool, the refreshments were very delicious. I liked the food served in the restaurant very much, apart from that, I was very surprised that Starbucks was located in the hotel, and the spa service was good. It is definitely your first choice when you go to Mersin. You should have a choice...
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Response from Property: Değerli Misafirimiz; Noax Hotel'de almış olduğunuz hizmetler ile ilgili değerlendirme yapmak adına ayırdığınız zamana teşekkür ederiz. Takdirinizi kazanmış olmanın mutluluğunu yaşıyoruz. Siz değerli misafirlerimizin yorum ve görüşleri hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Övgü dolu sözlerinizi başta isimlerini vermiş olduğunuz kıymetli ekip arkadaşlarımız olmak üzere tüm ekibimizle mutlulukla paylaşacağız. Tüm Noax ailesi olarak yakın gelecekte sizleri yeniden ‘’Hoş geldiniz’’ diyerek karşılayabilmek dileğimizle… Saygılarımla, NESİL KAYA FRONT OFFICE MANAGER
CEM L
Stayed in Jan 2023
Solo traveler
4.0/10
Posted on Feb 26, 2023
I stayed at this hotel for approximately 16 days. I was very pleased with the professionalism and communication of the hotel staff, except the reception staff. In terms of service, the rooms are nice and stylish, but I could not see the pool, beauty salon, hairdresser, etc. departments in the hotel. The most important thing I have to say specifically is that it gave me the impression that the Price Policies were adjusted according to the guest or the customer, rather than according to a rule. When a friend of mine from outside called the hotel and wanted to take a guest with him/asked the price, the price was quoted as 500 TL. During this period, when I brought my guest with me, an extra 1,000 TL was requested. When I objected to my second guest during the 17-day period, 500 TL was deemed appropriate. When checking out today, a payment of 1500 TL was requested. When I asked the reason, they stated that they could provide availability this way. My objection was that this payment should be 1000 TL or 2000 TL for two separate guests. I was insistently asked to pay 1500 TL and close the account. As a customer, I was angry at the two types of pricing and left the hotel after paying for the twin room (I would like to draw attention here) at 08:15 on 27.02.2023.
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Response from Property: Dear Guest, First of all, we would like to state that we are happy to host you in our hotel, but we are sorry that we could not ensure your satisfaction. Thank you for shedding light on us with your comments about our hotel. After informing us about the issue you mentioned, our sales staff stated that they will help you with the necessary agency discount, and since the price was entered into the system on the first day, you were informed that no change could be made and that the change would be made at the discounted price specified for the following days, and it was approved by you. Afterwards, support was provided at discounted prices. We hope to be able to make you, our valued guests, feel that we will take all your complaints into account and work and train to improve them during your next stay. We hope to welcome you again in the near future and welcome you to our hotel in the best possible way... Best regards, Cansel BAŞDİNÇ ÇINAR Sales & Marketing Chief
yhygms
Stayed in Jan 2023
Business traveler
10/10
Outstanding
Posted on Feb 8, 2023
We received good service in every sense. The room is clean, the rooms are very spacious, all the products used are of high quality. Especially the restaurant part is very clean, the food tastes good. We would like to thank all the staff and especially Ms. Cansel.
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