Kefalonia Grand

We had a lovely week long stay here. On arrival we were met by the lovely Pavlos who took our cases and welcomed us to the hotel and Argostoli. The entrance and foyer was spotlessly clean and very bright, with plenty of comfortable seats to lounge on. Receptionist Cassandra could not be more helpful and nothing was any trouble, her English was flawless. Room had a great veranda to sit at to admire the view over Argostoli's seafront. Good sized and comfortable bed. Downsides were very a narrow shower, it will be an issue for the larger lady or gentleman. Also no kettle or coffee making facilities which, imo, should be mandatory in a hotel room. I had to go down to the restaurant every night to get a night time coffee and hot water for tea. Also room lacked any brightness or artwork on the walls to break up the rather monochrome decor. But these are my only moans hence the 4 out of 5 stars. Luch menue is very egg centred but beautifully fresh. We did not eat in the hotel at night so can't comment on the quality of the evening meals but superb buffet breakfast. Very Greek so don't expect the 'full English with beans' sort of thing but plenty of breakfast omelets and egg dishes along with the breads pastries, yogurts, fruits, cheeses etc!. Staff so friendly and helpful, big shout out to both Pavlos and the lovely Marina who could not be more accommodating. Just be aware there is a daily hotel/island tax which they ask for as you are checking out so you need to budget for that, might be worth enquiring on arrival if you can pay upfront like in other countries. Very central location, handy for shops, restaurants and the Lixouri ferry (3€ - well worth the trip). As I said 4 out of 5 for the hotel but 5 out of 5 for the lovely helpful staff! Highly recommended.

Although the hotel is in a stunning location with views across the bay, and the rooms and food are excellent….. the biggest asset this hotel has is its employees. Every single person who works at this hotel who I met over our 10 day stay was kind, helpful and above all truly sincere and proud of the service they offer. Nothing was too much trouble. For instance - Ior, the receptionist, was so committed to giving us our best holiday that she went in a coach trip with us! Bless you Ior💕 So yes, I highly recommend this hotel. Choose a front facing room, enjoy great breakfasts looking out across the bay, experience the wonderful food and drink (try a Mastika after your meal) and walk along the seafront watching the loggerhead turtles have their early morning breakfast by the fishing boats.

I have just returned from a week's stay at this lovely hotel. The location is beautiful, overlooking the harbour with its friendly turtles and very close to the square in Argostoli which is lined with resturants. The hotel staff were all so friendly and nothing was too much trouble for them, and it felt like I was staying in their home rather than a hotel.. The food and facilities were again all tastefully designed and thoughtfully presented. I will definitely be going back.

Loved this hotel! Staff were amazing! Rooms were great, bathroom was too small. Bed comfy and very clean hotel. Breakfast was fantastic! Staff were amazing, did I say that! Location was great. Staff were amazing and breakfast was fantastic!

This is a lovely clean hotel, the staff are lovely, breakfast is amazing, yes the rooms are a little small but it’s a boutique hotel. It’s a great base for travelling around the island with lovely shops, bars and restaurants within walking distance, even though we stayed out of season.

Warm and helpful and very friendly staff. Beautiful location, room was comforable, good choices of breakfast, everything was catered for, cleaners worked hard keeping our room spotless every day. Highly recommend and will come back

Horrible hotel the rooms are tiny and squashed, dirty and noisy Staff don’t answer the phone I walked out on first day - we both did me and my friend and they wouldn’t answer the phone to *********** after saying to us yes we can get a refund as those were there only rooms but they didn’t answer so won’t give us a refund It’s disgusting

Location was nice. Lobby was nice. Staff exceptionally kind and attentive. Rooms were tired and lower quality…needs refreshing. The seaside rooms were better. Best description of the rooms would be bohemian industrial. Could hear the shower and toilet flush from the neighboring room. I am sure they could hear ours also.

A very enjoyable stay perfectly situated to explore Argostoli just a stones throw from the harbour opposite.We loved the comfortable bar area where we could watch the world go by with a drink or enjoy a meal as the food was lovely.The rooms suited us perfectly ,cleaned daily and perhaps the best aspect were the staff -always greeting us with a smile and going the extra mile to make our stay enjoyable-highly recommended