First say that the apar**ent is very spacious and comfortable. Full kitchen and a big plus for us was washer and dryer included. The area looked not so safe but it turned out not to be unsafe. There is quite a bit of noise due to many bars in the area. If you have a car, forget about being able to park. Now, the really bad part is the communication to check in and the instructions, I had to write to three different people to get the information. They sent me a series of instructions and photos, one of the photos shows the door of the building with a lockbox, obviously that lockbox is the one I tried to open with the key they gave me, it wouldn't open. I had to call by phone and they gave me other keys and the lockbox did not open too. Several minutes later a person arrived with a very bad attitude and there I found out that this was not the lockbox but another one that was on the wall. This person made me understand that it was my fault. I wrote to two of the contacts to let them know the situation and they did not have the delicacy to answer. Honestly, the depar**ent is very comfortable, but it would be worth dealing with these people.