Ramada by Wyndham Hotels in Auckland

1. The service quality is very good, 2. The accommodation environment is also very good. 3. Friendly attitude of service staff 4. There is a comfortable bed and it is very comfortable to sleep on. 5. The kitchen is fully equipped with dishwasher, refrigerator, microwave and induction cooker, making it convenient for you to prepare breakfast, lunch and dinner. 6. The transportation is convenient. It only takes 5 minutes to walk to the landmark Sky Tower and 10 minutes to the supermarket. It is also very convenient to take the bus.

I have stayed here previously and at Ramada residences across NZ and Australia, this is the worst by far. The shower was not up to Marsden standard. Black mould around the shower interior and when you opened the shower door reminents of the previous client's showering was visible, definitely not cleaned thoroughly or kept up to clean standard . The shower over flowed - you had to lift off the shower drain cap to view even more mould so that the water would run down the drain. Highlighted this to reception with photos emailed they said they would get this looked at...came back to the room bed was made...shower still the same black mould. Absolutely disappointing

Upon arrival the staff were really nice and helpful regarding where to find food for our taste and places to visit.

Check in was after 2pm, advised we could have a 11am check out next day, which we appreciated, however got a message on my phone at 10.15am to say our room wasn't vacated and that our checkout was 10am. Apart from that, excellent service and room clean.