Novotel Paris Est Reviews

The reception staff are nice and helpful. The location of the hotel is convenient , about 5min walk to Gallienii Metro station. Recommendation: it will be nice if drinking still water are provided.

Terrible experience, they told us that we had to pay a deposit for the rooms, the receptionist's dataphone was turned off and he made us repeat the payment, in the end they blocked us 400 euros which today, a month later, are still blocked. We have called the hotel and they tell us to write to the email, we have written and they do not answer the messages. When they gave us the cards to go up to the rooms and we opened the first one, it was dirty. They gave us a dirty room. I had to go down to reception again to get changed. The rooms do not look like the one in the photos, they are totally old and dirty. The reception is modern but when you go to the rooms it looks like another hotel. The next day I had to iron a shirt and I went to their ironing room, it smelled horrible, the iron was dirty and it only ended up dirtying my shirt. And to finish the experience when checking out and asking for the money, a rather rude worker named Tidiane told us along with the same receptionist who received us that there was nothing they could do to call the bank. To this day everything remains unresolved and I am very disappointed in this hotel chain. I really didn't expect this level of disaster.

Very good stay in this hotel and very well received. Spacious and well-equipped deluxe room.

Good service attitude👌🏻Convenient travel around. The room is nice and clean.

Checking in and checking out takes too long

The hotel was full but the room was ok even if the bathtub instead of the shower had cooled me down a bit!

Good location, a lot of public transportation nearby. Transit or business can be considered. There are many good Italian restaurants nearby😆 Breakfast is okay in Paris hotels, and Paris hotel breakfasts are generally poor. There are very few service staff, so I have to go downstairs to find a reception

Good hotel, good breakfast, near the airport, very convenient, convenient to travel

Very big hotel, room facilities are good, transportation is also very convenient, close to Charles de Gaulle Airport, breakfast is very rich, good choice

Room spas heavens and pleasant

Friendly hotel with workspaces, spacious rooms. The heating was too strong and impossible to regulate difficult to sleep well. The fridge was not working.

very convenient to the airport

Good location near metro for access to Paris. Underground parking (€20/night). Very hot in room (4 people, 10th floor). Sofa bed ok. Super little restaurant ‘Melting Pot’ nearby.

This property is possibly the worst property in Paris. It’s got the worst smell, awful service and the rooms have bed bugs. Please by all means avoid this hotel at all costs. This hotel is the worst,