Cusco Hotels with balcony

The hotel is in a good location, in the old town, six or seven minutes' walk from the Plaza de Armas. The internal environment of the hotel is very good, the decoration is beautiful and very clean The room is also neat and clean, but there is no exhaust fan in the room. The smell of the bathroom is difficult to dissipate, especially in a closed room without windows. It is almost impossible to dissipate. The service is hard to say. I booked a superior room with a window and a balcony. When I checked in, I was told that the room was not available. I was given an upgraded room. It turned out that the ”upgraded” room was a fully enclosed room with no windows! I don’t agree, but the hotel said they had no room. The result of the “discussion” was to give me a free dinner. I had no choice but to accept it…

Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice. The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece. Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt. I would love to give special recognition to my butler, though unfortunately, I have forgotten his name. In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.

The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.

Highly recommended, I’d definitely stay here again Location is unbeatable: just a 3‑minute walk to Plaza de Armas, perfect for exploring the city on foot. Rooms are comfortable and clean, with a cosy bed and a heater available at all times. No TV in my room but honestly, with everything nearby, you won’t miss it 😄 Extremely helpful staff, genuinely some of the most supportive I’ve ever encountered. They were incredibly accommodating and even helped me multiple times late at night when Rappi wasn’t working and I needed to order food. If you have early tours (4:00, 5:00, 6:00 AM), just let them know in advance — they’ll happily prepare your breakfast earlier for you, which I really appreciated. They also decorated our room exactly as requested, which made our stay even more special.

This is my second time booking. The room I booked this time is bigger. The bathroom has floor heating. The room has a hot water heater. There is a kettle. The service is as good as before. Ctrip said that breakfast is not included, but the hotel gave breakfast. I am very satisfied.

This hotel is located on the corner of Plaza de Armas and has the best location in Cusco. The room was well cleaned. The staff were all kind and friendly. On the day of our early morning departure to Machu Picchu, they gave us a lunch box for breakfast. They called a taxi to the airport and the price was fixed, so we felt at ease. And above all, the breakfast on the terrace overlooking Plaza de Armas was the best time.

The location is really good. Cusco is difficult to get around due to altitude sickness, but it is really comfortable to come in and relax in the middle. There is also a Korean restaurant called Sarangchae right across the street. The downside is that the slaughter is a bit old and there is a club in front of the hotel, so it's a bit noisy until dawn. The staff were friendly and I had a good stay for 3 nights.

My experience at Andean Dreams Hotel was absolutely fantastic from start to finish. The highlight was definitely the staff, who went above and beyond to make my stay comfortable and stress-free. They kindly allowed me to store my large luggage at the hotel while I traveled to Machu Picchu, which was such a huge help and truly appreciated. The cozy atmosphere was made even better by their thoughtful touch of offering tea available all day — perfect for keeping warm after long days exploring the Andes. It felt like a little home away from home. If you want a place with genuine kindness, helpful service, and cozy comforts in a beautiful setting, Andean Dreams is the perfect choice. I highly recommend it to anyone visiting the region!

Very pleasant hotel. Sleepy atmosphere and delicious breakfasts