Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 28, 2023|Superior Room
Peter Tang 369The hotel is in a good location, in the old town, six or seven minutes' walk from the Plaza de Armas.
The internal environment of the hotel is very good, the decoration is beautiful and very clean
The room is also neat and clean, but there is no exhaust fan in the room. The smell of the bathroom is difficult to dissipate, especially in a closed room without windows. It is almost impossible to dissipate.
The service is hard to say. I booked a superior room with a window and a balcony. When I checked in, I was told that the room was not available. I was given an upgraded room. It turned out that the ”upgraded” room was a fully enclosed room with no windows! I don’t agree, but the hotel said they had no room. The result of the “discussion” was to give me a free dinner. I had no choice but to accept it…
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Price per night from:THB 9,790
Posted on Mar 7, 2025
Guest User
Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
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Price per night from:THB 23,646
Posted on Aug 10, 2025
Guest User
The hotel is very well located, and the restaurant is unbeatable. I didn't give it a 5/5 because I went for my birthday and wasn't given any gifts, even though I specified them at check-in.
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Price per night from:THB 5,059
Posted on Jul 19, 2025
WuSharon
The photos don't do justice to the place! The hotel is fantastic--the location is close enough to the attractions but just outside of the main tourist area since it's up on the hillside, so it's the perfect combination of convenience and relaxation. The check-in process was so welcoming, we felt at home as soon as stepping into the hotel's courtyard. The views from the hotel were unbelievable; the breakfast was great; the rooms were very clean and has all the comforts you'd need. And don't miss the llamas in the backyard! The restaurant staff didn't seem very experienced but it was sufficient.
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Price per night from:THB 5,931
Posted on Jun 16, 2025|Classic Two Double Room Non Smoking
zaddyThere’s a baby alpaca that works in the courtyard! The hotel is nice and clean and all the staff are friendly and helpful. The only drawback is it’s slightly further from the main square, but it’s not too bad if you enjoy strolling through the city. The location is closer to the more local part of Cusco so the restaurants nearby have more Peruvian fare, highly recommend!
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Price per night from:THB 12,861
Posted on Feb 2, 2026
Rouxin
The hotel has a great location, just a 5-minute walk from Arms Square. The room was spacious, with a large and comfortable bed, and was clean and well-equipped. The service was excellent; they poured me a cup of local altitude sickness-relieving tea as soon as I arrived, and helped with my luggage when I came in and out of the hotel. The breakfast was also good, not lavish, but it had everything I needed.
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Price per night from:THB 4,075
Posted on Mar 18, 2024
NAOHIKO HASEGAWA
This hotel is located on the corner of Plaza de Armas and has the best location in Cusco. The room was well cleaned. The staff were all kind and friendly. On the day of our early morning departure to Machu Picchu, they gave us a lunch box for breakfast. They called a taxi to the airport and the price was fixed, so we felt at ease. And above all, the breakfast on the terrace overlooking Plaza de Armas was the best time.
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Price per night from:THB 4,045
Posted on Feb 26, 2026
Guest User
The location is really good. Cusco is difficult to get around due to altitude sickness, but it is really comfortable to come in and relax in the middle. There is also a Korean restaurant called Sarangchae right across the street. The downside is that the slaughter is a bit old and there is a club in front of the hotel, so it's a bit noisy until dawn. The staff were friendly and I had a good stay for 3 nights.
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Price per night from:THB 1,602
Posted on May 18, 2024
K Travels
Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
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Price per night from:THB 2,219
Posted on May 25, 2024
Guest UserHad two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
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Price per night from:THB 1,322