Kaylen Toh
January 10, 2024
Check-in was delayed as the housekeeping department needed more time to ensure that the room is in good condition. Stayed in the Buyan room for 3 days, 2 nights and was disappointed with how noisy the room was; the noise came from the pool and it is constantly noisy. I also requested to borrow a universal plug but service staff mentioned that all of theirs were on loan to others. Even till the next day, there isn't one that was provided to me. Thankfully a staff was kind enough to lend me his personal charger for a few hours upon request. The entire stay at the villa was not entirely a pleasant one. For instance, the bath tub is faulty and water keeps draining away. During check-out, I was also accused of drinking a can of Cola from their mini-bar. Villa is about a 10 minute walk away from the main road.
Pros: friendly staff, good dining options at the main road, lift access to the room, complimentary drinking water, spacious room
Cons: as mentioned above