Mercure Bangkok Siam

Mercure Bangkok Siam Reviews

Mercure Bangkok Siam

927 Rama I Rd, Pathum Wan, Bangkok, 10330, ThailandView Hotel Details
Mercure Bangkok Siam
Mercure Bangkok SiamMercure Bangkok SiamMercure Bangkok Siam
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Guest Reviews of Mercure Bangkok Siam

9/10
Great
1059 review
Verified reviews
Location9.3
Amenities8.6
Service8.9
Cleanliness9.1
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All reviews(1059)
Positive reviews(1004)
Reviews with photos/video(354)
Convenient for shopping(137)
Near shopping area(130)
Easy to get around(113)
Delicious breakfast(76)
Loved the view(39)
Great swimming pool(31)
Friendly front desk staff(28)
Average lighting(13)
Negative reviews(55)
Anonymous User
Superior Queen Room
Stayed in Apr 2025
Business travellers
6 review
9.5/10
Amazing
Posted on May 30, 2025
Perfect location - right in the city centre with BTS station in front of the hotel. The room is clean and spacious. 7-11 on the ground floor which was convenient.
ApiratR
Superior Queen Room
Stayed in Apr 2025
Business travellers
5 review
9.0/10
Great
Posted on May 25, 2025
Nice stay at a convenient location. Friendly staff, rooftop pool had nice views. Bed was slightly uncomfortable and irritated my skin, ended up sleeping on daybed by the window :(
Mookie t
Superior Twin Room
Stayed in Apr 2025
Solo travellers
6 review
7.5/10
Posted on May 16, 2025
Good location,easy to access to Siam area Staff are friendly This hotel a bit old and smelly maybe due to the carpet think will be better if they do some revamp!
Sue San
Superior Queen Room
Stayed in Apr 2025
Couples
3 review
9.0/10
Great
Posted on May 17, 2025
Overall a pleasant and value for money stay. Very near to BTS station and 7E is located right in the same building
Response from Property: Dear Sue San,Thank you for your feedback. We are glad to hear you had a pleasant and worthwhile stay, and appreciated our location near the BTS and the convenience of 7-Eleven.We hope to have the opportunity to accommodate you again soon.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Toda
Superior Queen Room
Stayed in Apr 2025
Travel with friends
75 review
8.0/10
Very Good
Posted on May 10, 2025
Our stay at Mercure Siam was overall pleasant, thanks to its excellent location —perfect for exploring the city’s main attractions. The spacious room was a highlight, offering plenty of space to unwind. While the amenities were basic, they covered essentials. Its a “renovation” at the lobby area which made the area slightly messy and noisy, but it didn’t majorly disrupt our stay.
3ddie
Superior Queen Room
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 13, 2025
Room view was city view, everything was good. The staff is friendly and greets you. Will return to stay here again.
Xuan
Deluxe Room with 2 single beds, High floor
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on May 30, 2025
I really enjoyed my stay there. Location was great, very near national stadium bts station (the stairs to the station is right in-front maybe about 1-2 mins walk away). Ibis hotel siam is right to it, with 7 eleven on the first floor. MBK also walking distance (maybe about 5 mins walk). On my first night though, saw a lizard in the room. Caught it and gave it to the counter cause I was not sure where to dispose it. One of the staff was scared too but the female manager that day took over steadily and asked for my room number. She apologised and I just went along with the rest of my day. I thought that was it. But the next day, in the evening, I was surprised by a fruit platter left in my room with an apology card written. Amazing team! By the way, there are 2 lifts you need to take to get to your room. First one to the lobby and then second one to the room. I enjoyed my stay there! The staff were friendly, and one of them even went out of his way to change my money to smaller change for me (from level 1 all the way up to level 9 and back to level 1 👏🏼👏🏼). Truly amazed by their service there!! Thank you once again!!
HenriSun
Superior Queen Room
Stayed in Apr 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on May 14, 2025
Good location. Room ok and everything ok no problem. Check in smooth and check out also good.
Jingyu
Superior Queen Room
Stayed in Feb 2025
Family
7 review
6.0/10
Posted on Mar 20, 2025
Requested for baby cot in the room but hotel did not provide despite reminders. Room size is small for the price you are paying
Response from Property: Dear Jingyu,Thank you for sharing your feedback. We sincerely regret the inconvenience regarding the baby cot and will review this matter to improve our service. We appreciate your comments on the room size and will take them into consideration. We hope to have the opportunity to better serve you in the future.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Guest User
Superior Twin Room
Stayed in Apr 2025
Business travellers
1 review
8.0/10
Very Good
Posted on May 17, 2025
Very Good view. Convenient to go to Siam Paragon and MBK Center
Response from Property: Dear Valued Guest,Thank you for your kind comments. We are pleased you enjoyed the view and the convenient access to Siam Paragon and MBK Center.We look forward to the chance to serve you again in the future.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Keng Cheong Tan
Superior Queen Room
Stayed in Feb 2025
Couples
14 review
9.0/10
Great
Posted on Mar 20, 2025
Good location especially for people looking to shop. It is adjacent to MBK and walking distance to the other malls in the Siam area. Next to the National Stadium Sky train station so it is also accessible to other areas. Also near some eating places along the streets
Response from Property: Dear Keng Cheong Tan,Thank you for your feedback. We are pleased to hear that you enjoyed our convenient location, close proximity to shopping malls, and easy access to public transportation. We hope to have the opportunity to welcome you again for another pleasant stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
MoMoPuff
Superior Queen Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
1st time staying @ siam area because i need to be near BACC for work and wow is this a really convenient spot! Best is the 7-11 shared with IBIS hotel. Only thing is that u'd need to take 2 lifts to get to your room. but u never had to wait long. Staff is great, rooftop pool is lovely, and we had a really good stay. the day evening bartender @ lobby is super nice guy. sorry didn't get his name. Location is FABULOUS walking distance to the main spots like siam paragon and mbk including Banthat thong. Lift to bts was spoilt on the day we were leaving but we managed to take our luggage up the escalator. highly recommended.
Response from Property: Dear MoMoPuff,Thank you for sharing your experience. We are thrilled to hear that you enjoyed our convenient location, rooftop pool, and the service from our team, including the bartender at the lobby. Your feedback regarding the lifts is appreciated, and we apologize for the inconvenience caused during your departure.We hope to welcome you again on your next visit.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Vannak
Superior Queen Room
Stayed in Jan 2025
Couples
3 review
5.0/10
Posted on Mar 1, 2025
The customer service is very bad. I can’t access the lift or room by using card easily. When calling for assistance from counter, response were very slow and very bad.
Response from Property: Dear Vannak,Thank you for your feedback. We regret to hear about your experience with customer service and the key card access. Your comments are noted, and we will review them for improvement. We appreciate your input and hope to serve you better in the future.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
ALIGNA PHANTHASITH
Deluxe Room with 1 queen bed, High floor
Stayed in Feb 2025
Family
16 review
10.0/10
Outstanding
Posted on Mar 17, 2025
Nice and Clean Hotel ever, best Location and nice view from the top of Bkk city
Response from Property: Dear ALIGNA PHANTHASITH,Thank you for your kind words. We are delighted that you enjoyed our clean accommodations, prime location, and city views. We look forward to welcoming you again.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Peter Sze Loong
Superior Twin Room
Stayed in Mar 2025
Travel with friends
13 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Great Location, Great bed, Great room, Front desk was nice.
Response from Property: Dear Peter Sze Loong,Thank you for your review. We are pleased to know that you enjoyed the location, room, bed, and the service from our front desk.We look forward to welcoming you again.Yours sincerely,Witsanu NathawinExecutive Assistant Manager