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Posted on Jul 1, 2024
Anonymous User
Spacious room, sufficient for two colleagues. Thoughtful amenities, provided additional pillow options, as well as turndown service. Good strong coffee with Nespresso machine. WiFi wa rather intermittent, kept getting disconnected during zoom online meeting but otherwise able to do emails. Short walk to conference venue (Lille Grand Palais). Limited food options nearby, often walked to Lille Flandres side or Town Centre for meals. Service was very responsive, some housekeeping staff were able to speak English. Nice touch at the end with door chocolates upon checkout. Overall a good experience.
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Price per night from:JPY 27,944
Posted on Jul 19, 2025
Guest User
Hotel is conveniently located beside Lille Europe station and 10 min walk away from the city centre. There's a huge Carrefour located in Westfield EuraLille.
Room was spacious and contemporary. Breakfast buffet spread was limited compared to other Novotel hotels.
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Price per night from:JPY 12,848
Posted on Dec 30, 2025
Guest User
Unfortunately, the information on trip isn't entirely accurate.
According to the photos, there should be a bathtub. Unfortunately, this wasn't the case.
Furthermore, the room was in need of some maintenance.
For example, the extractor fan in the bathroom wasn't working and the shower head was broken.
Regarding service, we didn't receive any clean towels after the first day, even though the old ones were just lying on the floor.
Breakfast was fine, but nothing special.
However, the location is perfect. Very close to the city center.
We actually expected more, even though it wasn't bad.
We give it a 7.
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Price per night from:JPY 16,184
Posted on Aug 16, 2025
Guest User
This was our first time staying with you. The hotel was well located (bus stops nearby). Easy access to our room, where you met our expectations (extra bed for our 15-month-old daughter). We really enjoyed our stay; the air conditioning was excellent in this heat.
However, the occasional power outage wasn't as pleasant.
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Price per night from:JPY 9,654
Posted on Oct 14, 2025|Medium MaMa Double Room
Guest User
Tho hotel is good in a very good location.
The room is clean, The breakfast was disappointingly limited with withered fruit, broken coffee machine and staff providing delayed service.
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Price per night from:JPY 13,203
Posted on Nov 13, 2024|Shared Dormitory, Men Only, Shared Bathroom (6 Pers)
Jos Jos JosGreat place, lots of people, good breakfast and fast wifi. I would recommend staying here, the only improvement would be curtains for the beds.
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Price per night from:JPY 3,123
Posted on May 24, 2024
Kate Thom
We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered.
Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.
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Price per night from:JPY 22,218
Posted on Aug 6, 2025
FanHehe
This was the second time i booked the hotel. The first time was lovely staying. However , this time is terrible.
You can't believe when you enter the room that box tissue and lady bags were running out. And I requested a sofa bed for my son. But they gave me the baby cot.
Luckily, the staff came and took away the cot and open the sofa bed for me. But I needed to make the bed and put the blanket cover for myself.i thought i was working in the hotel.
Obviously , the room was cleaned roughly. Hotel needs to ensure the staffs to clean every room seriously and make sure to refill enough tissue in the room. You can have a look at the photos. the telephone. Super ..dirty with yellowish tea stain... and the toilet... thousands years limescale sticking on the toilet bowl. Sigh...
The air con was super weak. Pls fix it. We slept with sweat for the whole night.
When we opened the sofa bed, we found the lice jumped out. All legs and feet felt itchy immediately.
Pls make a timetable to steam the furniture and do pest control.
Good points : good location and yummy breakfast
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Price per night from:JPY 14,149
Posted on Dec 29, 2024
Sebastien
Bon hôtel, extrêmement bien situé, personnel agréable et sympathique.
Espace petit déjeuner cependant trop étroit et isolation phonique problématique.
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Price per night from:JPY 11,594
Posted on Nov 19, 2024
Guest User
Très belles prestations. Bon accueil.
Une CB mention spéciale pour le restaurant. Serveur très professionnel et sympathique. Bravo.
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Price per night from:JPY 10,624