Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 5, 2025
KingEric
The location is good, close to train station and big parking which is free. Normal breakfast and service. However, the air con was not working in one of my room. They can't fix it and not willing to change a new room.
Show more
Price per night from:US$ 96
Posted on Mar 6, 2024|Chanzy, Guest Room, 1 King, Courtyard View
がんちゃん3298It was a very clean and well-shaped room. The staff was also very helpful. The location was also very convenient.
Show more
Price per night from:US$ 248
Posted on Nov 1, 2024
Chiu
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
Show more
Price per night from:US$ 177
Posted on Jul 12, 2019
michaelandivyThe breakfast is simple but delicious, very close to the church, suitable for bringing children, free parking, indoor swimming pool and sauna, it is still ok to choose this hotel when you go to Reims, it is recommended
Show more
Price per night from:US$ 141
Posted on Jan 7, 2026
Guest User
Do consider staying at this hotel if you’re visiting Reims with a car. With a 7-minute drive from the city center, you get a more spacious room with facilities much more than a 3-star. We couldn’t manage to arrive on time for check-in, but they have kindly found out an alternative to work it out. Attached photo displays the outdoor patio to our room!
Show more
Price per night from:US$ 76
Posted on Oct 20, 2024
TurushevaV
A great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
Show more
Price per night from:US$ 67
Posted on Dec 12, 2024
miss banzai
Great hotel when you are on a short trip. Room are clean and nice, a bit old. There is a restaurant in the lobby, it has quite a warm atmosphere and game area to network or have fun. There is also a shop with all the specialities of the region, like champagne. Totally happy with my stay, can recommend it.
Show more
Price per night from:US$ 116
Posted on Apr 14, 2026
Yong Philip
Well located along the Main Street in Reims. Nice room with balcony, almost like the pretty woman balcony overlooking the street activities. Room is large for the price and right below the hotel is a restaurant that served good food. Staffs are generally helpful and friendly. If u are staying more than a night, remember to put the clean room signage.
Show more
Price per night from:US$ 65
Posted on Nov 24, 2019
Guest UserThe hotel room is very large, the design must be beautiful, and the breakfast is also very delicious. It's a typical American breakfast. It's very good to have a menu to order according to your taste. The house has a sofa. It's very considerate to have a waiter come to the room to open the sofa and put it on. Beautiful surroundings of the hotel
Show more
Price per night from:US$ 117
Posted on Jun 23, 2026
Guest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
Show more
Price per night from:US$ 74