Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 16, 2026|Classic King Room
QuqimamaThe hotel's location is super convenient, and the room size is decent, with a small balcony in every room. However, the duvet was way too warm, and even with the AC set to 20 degrees Celsius, it didn't feel cool enough – I'd wake up feeling hot at night. Also, the swimming pool water wasn't very clean; I only swam once and didn't dare go in again. On the upside, the hotel breakfast was really good! 👍
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Price per night from:US$ 115
Posted on Oct 27, 2025|Standard Bungalow
HeyarhgraciesThis place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary.
The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails!
Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!
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Price per night from:US$ 74
Posted on Dec 17, 2025|Deluxe Balcony Room
RT TanLocation is superb - right behind the famous Viet trekking cafe, however, it's a steep walk up to the hotel and the road is extremely dark at night.
Amenities is below expectation - shower light went bust midway of shower, balcony door could NOT BE LOCKED, entry lights could NOT BE SWITCHED OFF so we slept with the lights on. I attempted to inform the front desk during check out but he wasn't paying much attention. (at least he did apologize)
Breakfast - 1st morning, we went in to restaurant on our own, no staff came to ask for room number or to sit us. 2nd morning was great, staff greeted us, sat us down and ask for our order, which we then realized we could have ordered eggs/mains from the staff.
Overall it was an OK stay due to the location, but definitely would not return.
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Price per night from:US$ 56
Posted on Jan 6, 2026
jeaniosity
hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!
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Price per night from:US$ 283
Posted on Jul 3, 2026
NicoleSGThe hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant.
However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved.
I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling.
That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.
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Price per night from:US$ 40
Posted on Jun 16, 2026
Kimberly lizanoIf there were 10 stars, that's what I would give. It's so beautiful and the staff here are so kind. You can't say anything bad, even the transportation people are super nice. Highest quality recommendation! I will come back to you. Special mention, Ms Mai. You look so pretty, kind person! See you around!
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Price per night from:US$ 31
Posted on Jul 29, 2025|King Room With Mountain View
IvyJaneTWonderful Stay at Sapa Elegance Hotel – Perfect Location and Amazing Hospitality!
We had a lovely stay at Sapa Elegance Hotel! The location is perfect—close to everything you need in Sapa like shops, transport, and local spots, but tucked away just enough to enjoy peace and quiet away from the tourist crowds.
A highlight of our stay was the newly opened restaurant downstairs, Taste of Vietnam. The food was excellent—truly one of the best in town—and Mr. Tim, the owner, is incredibly kind, humble, and accommodating.
The hotel staff were also amazing. Special thanks to Andy, who was always helpful, polite, and spoke English very well. He made our stay even more comfortable with his assistance and warm hospitality.
The room itself was great value for money. The water heater and water pressure were both excellent—something we truly appreciated after a long day of exploring.
Highly recommend this hotel for anyone visiting Sapa!
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Price per night from:US$ 28
Posted on Mar 9, 2026|Bed In Shared Dormitory
Guest User
First of all, the place has a beautiful view and lovely foggy weather. The owners are very nice and helpful, and they provide a very good breakfast considering the price of the dorm. The service is incredible.
However, the cleanliness and smell in the room could be improved, as there was some dust around. Also, the dormitory bathroom has only two toilets for more than 20 guests, which can be a bit inconvenient during busy times.
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Price per night from:US$ 4
Posted on Dec 18, 2024|Family Bungalow, Fireplace, Mountain View
HazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
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Price per night from:US$ 89
Posted on Apr 6, 2026
Shara Maureen Castro
My stay at Joville Hotel Sapa exceeded my expectations. The location is truly the best—you’re perfectly positioned to enjoy everything Sapa has to offer. The view alone is unforgettable, with breathtaking scenery of the train tha makes every moment feel special. Waking up to such a beautiful landscape was the highlight of my trip. Overall, it was a fantastic experience, and I would definitely recommend this hotel to anyone visiting Sapa.
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Price per night from:US$ 26