Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 7, 2026|Balcony Premium Classic Mountain View
Guest UserFrom the moment I arrived, this hotel exceeded all my expectations from luxurious rooms, elegant décor, plush bedding, and calming tones made for a perfect retreat. The room was spotlessly clean and the view from the balcony was speechless. Well-equipped wellness amenities, a serene spa with hot and cold jacuzzi, a huge steam room, sauna and a refreshing heated swimming pool over looking the mountains.
What truly set this stay apart was the hotel’s client ambassador Ms Alissa, a genuinely attentive professional who acted like a personal concierge throughout my stay who provides proactive updates on local tourist conditions and attend to my needs be it arranging for high tea and booking of spa services. Each day, I received timely briefings on weather patterns and conditions at nearby tourist spots. This insightful information helped me plan my outings with confidence. Last but not least, the GM, Steven Tan was so warm, ensuring the guest are comfortable during breakfast time. He is from Singapore by the way and had been running the resort for 8 years. Great job Steven!!
My overall experience (Excellent)
The hotel’s ambiance was welcoming and polished striking the ideal balance between luxury and comfort. The facilities made it easy to unwind, stay active, and explore the tourist place with confidence. The client ambassador’s attentive, almost personal-concierge approach elevated the stay from excellent to unforgettable. I left with wonderful memories and a strong sense of having experienced truly thoughtful hospitality and will surely come back again later this year to explore places that I have did not visit.
Show more
Price per night from:PLN 263
Posted on Jun 21, 2026
Marie JungView,amenities and politeness of the staff are superb! 🫶🏻 I had a peaceful stay :)
The hotel offers tour and motorbike rental so if you’re interested you can check with them.
They don’t have elevator but rest assured the staffs are going to assist you.
Thank you Tiger Sapa Hotel for wonderful stay :D
Mat Pet Farm and Moana Cafè are near the hotel
The owner gave a little gift for the stay!
Show more
Price per night from:PLN 86
Posted on May 7, 2026|Executive Suite Mountain View
Anonymous UserNice staycation with a beautiful view! The staff were very friendly and helpful throughout our stay. I really enjoyed the experience and will definitely recommend this place to my family and friends for their Vietnam trip.
Show more
Price per night from:PLN 310
Posted on Sep 9, 2025|Suite with Mountain View
JM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
Show more
Price per night from:PLN 276
Posted on Dec 17, 2025|Deluxe Balcony Room
RT TanLocation is superb - right behind the famous Viet trekking cafe, however, it's a steep walk up to the hotel and the road is extremely dark at night.
Amenities is below expectation - shower light went bust midway of shower, balcony door could NOT BE LOCKED, entry lights could NOT BE SWITCHED OFF so we slept with the lights on. I attempted to inform the front desk during check out but he wasn't paying much attention. (at least he did apologize)
Breakfast - 1st morning, we went in to restaurant on our own, no staff came to ask for room number or to sit us. 2nd morning was great, staff greeted us, sat us down and ask for our order, which we then realized we could have ordered eggs/mains from the staff.
Overall it was an OK stay due to the location, but definitely would not return.
Show more
Price per night from:PLN 199
Posted on Dec 18, 2024|Family Bungalow, Fireplace, Mountain View
HazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
Show more
Price per night from:PLN 368
Posted on Dec 12, 2025
F**E
Pretty basic Hotel with very friendly and helpful staff. If you're here for the View, then yes you get a pretty good view. On a clear day, you'll see beautiful rolling hills. On the day that we checked out, it was a misty day (winter), and it's interesting to see the clouds of mist literally rolling in and obliterating all view past 100m.
The hotel itself is relatively clean although, as I've noticed as a second time now, the drinking cups are not washed. I brought soap powder and sponge with me, so I was able to clean the kettle and cups.
The quadruple room we booked was fairly spacious, with a tiny balcony for the view.
Linen smells nice. Sink was a little choked. Floor was slightly dusty, but maybe it's because there is construction going on next door. Which was a real bummer. We came in early Dec 2025, and the building meant incessant drilling and hammering just next door, all day long. We were hoping for a serene stay but the noise was a real disappointment.
Otherwise, it's fair value for money if you're on a budget and you want a view. Location wise, it's a 15min uphill walk to town along very narrow walkways shared with vehicle traffic, but it's not a bad walk. Food is easily available, and I highly recommend egg coffee :)
Show more
Price per night from:PLN 71
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
Show more
Price per night from:PLN 134
Posted on Jun 30, 2025
Athalia
The hotel is just 2 minutes walk from Sun Plaza. The owner so friendly. The hotel kind of old but it was clean and no weird smell. The lady owner made us good breakfast. There was laundry service 40.000dong per kilo (6hours). Minimarket just right beside the hotel.
Show more
Price per night from:PLN 108
Posted on Aug 12, 2025
Deeeeengdong
It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
Show more
Price per night from:PLN 290