Spa hotels in Sapa

To be honest, this was our first trip to Vietnam, and Silk Path was the second hotel we stayed at after moving from Hanoi to Sapa. I can wholeheartedly say that our experience exceeded all of our expectations. From the moment we checked in, the service was exceptional. Although our booking was for 2:00 PM, we arrived very early at around 7:00 AM. We expected to wait until the official check-in time, but a Duty Manager (unfortunately, I didn't get her name) went above and beyond to help us. She was incredibly friendly, attentive, and did everything she could to accommodate us. She also took the time to recommend tourist attractions, marking places on a map and explaining where we should visit. Her service was truly outstanding—10/10. On our first day, it rained heavily, so we returned to the hotel earlier than planned. The front desk kindly directed us to the restaurant for breakfast, where we met Steve, the Restaurant Manager. He noticed that we were tourists and warmly recommended some of the best dishes from the buffet. We also had a pleasant chat with him. Steve is genuinely customer-oriented, friendly, and made us feel very welcome throughout our stay. Kudos for his team as well due to their service and attentive towards the guest - 10/10 The hospitality we received from both the Duty Manager and Steve made our trip even more memorable. Their professionalism, warmth, and willingness to help truly reflect the high standards of the hotel. I would highly recommend Silk Path to anyone visiting Sapa, and I would definitely stay here again.

A hotel with beautiful and luxurious design. Upon first entering, I was quite disappointed because the room was small, the view was not good at all, and there was only one chair in the room (which was quite inconvenient). Comparing it to other resorts and 5-star hotels I've stayed at for this price, it falls far short. However, the staff were enthusiastic, and after one night's sleep, the bed was very comfortable, and I slept much better than at the KK hotel I had just stayed at. In the morning, breakfast and taking photos on the 10th floor were truly beautiful; the food was delicious, and the staff were attentive. Overall, it's acceptable for a holiday, and experiencing it once is also nice.

The stay was excellent. The accommodation is very well located, comfortable, clean, and quiet. The staff was always very friendly and attentive, especially Linh and Vênh. The room was in great condition and had everything needed for a pleasant stay. The balcony and its views were unbeatable. Additionally, communication with the accommodation was easy, and they were always willing to help. Overall, a very positive experience and a highly recommended place to stay. I would definitely stay here again without hesitation.

The room was very spacious and comfortable, and the hotel's pool facilities were great. The breakfast selection was also very rich. Most of the hotel staff were very enthusiastic. Overall, it offers great value for money.

My wife and I had an absolutely amazing stay at Sapa Horizon Hotel & Sky Bar from 4–6 September. From the moment we arrived, we were impressed especially by the warmth and hospitality of the staff. A very special thank you to Wendy and Chau, who made our stay truly memorable. We arrived at around 8.30am after taking the overnight sleeper train to Sapa. As it was far too early for check-in and our room was not yet ready, they very thoughtfully offered my wife and me shower facilities so that we could freshen up before starting our day. It was such a thoughtful gesture and a wonderful welcome to Sapa. Throughout our stay, Wendy and Chau were always friendly, attentive and ready to help. They gave us excellent advice on visiting the various attractions around Sapa, including Fansipan, and helped us make the most of our time there. Our room was another highlight — beautiful, comfortable and with an amazing view overlooking the mountains. Waking up to the mountain scenery was simply unforgettable. They also helped me arrange a motorbike and gave me useful advice on how to get to the different attractions around Sapa, including the Alpine Coaster. Exploring Sapa by motorbike turned out to be one of the highlights of our trip! What really makes Sapa Horizon special is its people. The genuine warmth, thoughtfulness and personal attention from Wendy and Chau made us feel very well taken care of throughout our stay. Thank you, Wendy, Chau and the entire Sapa Horizon team for the wonderful hospitality. You made our visit to Sapa extra special, and we would definitely stay here again.

The staff is really nice. The Valley View is wonderful The air conditioner came out well and I could use enough hot water in the bathroom I like it because it's a simple hotel that's not luxurious The hotel's location is a little far from downtown It is a little dangerous to walk because there are many hills, cars, and motorcycles If you take a taxi, you'll arrive within five minutes The restaurants in front of the hotel are friendly and food is worth eating

I really liked the hotel; it was clean, and the room was spacious. The young man at the front desk was very friendly and let us check in at 12:00 PM, which was a huge help. The only downside was that it got noisy at times due to other guests, but it wasn't a major issue. I'd definitely recommend this hotel.

The location so nice with stunning view from swimming pool and room balcony. I would like to compliment staff upon our arrival at early morning that he offer shower room for us also lady at reception upon check out that take care us

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.