Guest User
July 23, 2023
We had just come back from a treacherous day hiking, looking forward to getting back to the hotel to rest & have a bath, to find the room my partner had booked had no toilet or shower/bath, we had to go across the hall. I know it's not far, but it states on *********** that all the rooms come with a private fitted bathroom. I then notice our room has stains on the curtains, paper coming off the walls, stains on the bed sheets, and litter from previous guests on the floor. To top it off, our room was lit up during the night by I assume the sign outside so I couldn't sleep. Plus, there was a mattress spring digging into my back all night, which was uncomfortable! 3 stars, apparently, there's no way. Our friends' rooms looked adamantly a bit better, but 1 didn't have a toilet door, they also had stains on the side of bed and on walls, etc. I didn't complain at the time because we didn't have the energy to be honest. The lady on reception was welcoming on arrival though. It's a shame as it was in a great location. Would definitely not recommend it.