Madison Hotel Beijing Huilongguan East Avenue

[Hygiene: worse than budget hotels] 1. After cleaning, the finished take-out box was thrown away on the table, but the table was not wiped and there were still oil stains on it, and it remained like this for several days; 2. The newly replaced pillowcase has obvious black stains on the front, and there are yellow stains on the corners of the towel and quilt cover. [Service: Lack of management experience] 1. I turned on "Do Not Disturb" and still got a knock on the door in the morning. I opened the door and saw the manager (?) lecturing the cleaning lady, saying, "If you hang up Do Not Disturb, don't knock on the door." The aunt explained, "The group said this room needs to be cleaned." But the manager kept blaming the aunt for his own reasons. It shows that there is no experience in management details and lack of clear plans, so superiors and subordinates will have objections. 2. There are not enough staff at the front desk at noon. When checking out, there were two people at the front desk. One was resting on his stomach, while the other was busy registering, making phone calls, answering calls and greeting guests. I am completely overwhelmed, so I feel a little impatient. It's understandable, but whether it's due to insufficient staffing or there are still people taking advantage of the situation. It's all a management issue. 3. Omissions in health management. The occurrence of obvious health problems for several days in a row shows that there were no ward rounds or even random inspections, and there were huge oversights in health management. Environment and facilities: I have stayed at a dozen Royalton hotels, and this one ranks among the top four. The facilities are very new.

隔音略差，其他都很好。刮鬍刀也有，還有洗衣和乾衣，居然還貼心的準備了一個牌子，寫着所有可以應急用得東西，機器人送東西，私隱上也很到位，窗户很大，環境比較幽靜，不錯。

房間衞生很乾凈，服務態度很好。我是從雲南過來出差的連續住4天。性價比很高，很值得入住的一家酒店。