the Puxuan Hotel and Spa

the Puxuan Hotel and Spa Reviews

the Puxuan Hotel and Spa

No. 1 Wangfujing Street, Beijing, ChinaView Hotel Details
the Puxuan Hotel and Spa
the Puxuan Hotel and Spathe Puxuan Hotel and Spathe Puxuan Hotel and Spa
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the Puxuan Hotel and Spa Guest Reviews

4.7/5
Amazing
1710 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1710)
Positive reviews(1661)
Reviews with photos/video(604)
Well designed(261)
Loved the view(114)
Tasty food(90)
Close to metro(69)
Tasty restaurant(46)
Excellent room layout(43)
Perfect for honeymoons(24)
Negative reviews(49)
Ka Man Karen
Grand Deluxe Room (Forbidden City or Jing Shan Park View)
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 1, 2024
My flight was cancelled and I was forced to stay over in Beijing for the night. Hotel staff went for rhe extra mile and upgraded me to a bigger room and provided me with essential oils when I feedbacked about the adour in my previous room. The room was clean and spacious, facing Jingshan park view, its too bad I couldnt stay longer for the amazing view. The hotel staff was so attentive, very patient and very eager to help, she made me feel like a queen 😁 Spa garden was therapeutic and calming, I wish I could spend more time there. Lounge was a sexy area, I suggest to go at night time. Cocktail there was average. Gym was small, not comprehensive for an active person like me. I tried both their frenchcuisine Rive Gauche and the chinese cuisine Fu Chun ju. Services and staff were impeccable and polite. But if I can only choose one, its the chinese cuisine, their roasted pigeon was AMAZING! I visited Jingshan Park whic only 5 mins aw. 9/10 FOR THIS EXPERIENCE!
6/9
Response from Property: Thank you for taking the time to share your review following your recent stay at The PuXuan Hotel and Spa. We were delighted to have you and your family as our guest and to learn that your overall stay with us was enjoyable, and our team helped make your family stay a comfortable and memorable one. We will be sure to pass on your kind words to our colleagues. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to The PuXuan Hotel and Spa in the not too distant future. With kind regards, Thibaud Geffroy General Manager
Horst Ruediger
Classic Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Amazing architecture, beautiful place, prime location, wonderful service, very good breakfast and room service. Didn't visit the restaurants, though. Only challenge was the lighting in the room, kind of difficult to adjust to individual preferences.
Response from Property: Thank you for taking the time to share your review following your recent stay at The PuXuan Hotel and Spa. We were delighted to have you and your family as our guest and to learn that your overall stay with us was enjoyable, and our team helped make your family stay a comfortable and memorable one. We will be sure to pass on your kind words to our colleagues.We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to The PuXuan Hotel and Spa in the not too distant future. With kind regards,Thibaud GeffroyGeneral Manage
Richard_C
Classic Double Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Customer service was excellent, everyone was very welcoming and very helpful. The room I stayed in was just lovely, very well decorated, clean, and very comfortable. Great location, convenient to get around and right next to one of the train stations. I'd definitely stay here again, highly recommended for all kinds of travellers.
Response from Property: Thank you for taking the time to share your review following your recent stay at The PuXuan Hotel and Spa. We were delighted to have you and your family as our guest and to learn that your overall stay with us was enjoyable, and our team helped make your family stay a comfortable and memorable one. We will be sure to pass on your kind words to our colleagues. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to The PuXuan Hotel and Spa in the not too distant future. With kind regards, Thibaud Geffroy General Manager
Guest User
Classic Double Room
Stayed in Sep 2023
Family
9 review
5.0/5
Outstanding
Posted on Sep 11, 2023
Thank you for taking care of my mother! She arrived at Beijing Airport all by herself and was picked up by your staff. She immediately felt at home in a foreign country and city. The hotel's design is absolutely beautiful and the service is great. We thoroughly recommend!
Response from Property: Dear Guest, Thank you for taking the time to share your review following your recent stay at The PuXuan Hotel and Spa. We were delighted to have you as our guest and to learn that your overall stay with us was enjoyable. Only minutes away from the Forbidden City and Beijing’s main commercial and shopping district, The PuXuan Hotel and Spa is a true gem in the very nerve centre of the Chinese capital. Looking forward to the pleasure of welcoming you back to The PuXuan Hotel and Spa in the not too distant future. With kind regards, Thibaud Geffroy General Manager
Danielle
Grand Deluxe Room (Forbidden City or Jing Shan Park View)
Stayed in Dec 2023
Solo travellers
7 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Always the best stay - lovely attentive staff and beautiful Christmas decorations and gifts for hotel patrons
Cyrus
Classic Double Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very nice and cuzzy hotel, service warm and thanks to tiff and archey for their help
Guest User
Grand Deluxe Room (Forbidden City or Jing Shan Park View)
Stayed in Dec 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2023
The hotel facility was amazing and the team providing the service was impeccable.
Naida
Classic Twin Room
Stayed in Apr 2023
Family
7 review
5.0/5
Outstanding
Posted on Apr 2, 2023
Amazing hotel with good view and spa !and every front desk ladies is warm especially Tiff
Response from Property: What a wonderful review to receive from your visit to the PuXuan Hotel and Spa. We genuinely appreciate your extensive review, and it was a pleasure to read that you had an excellent overall stay and experience at the hotel. We are glad that you chose The PuXuan for your staycation and look forward to having you stay with us again soon. Kindest regards, Thibaud Geffroy, General Manager
Shin Kai
Grand Deluxe Room (Forbidden City or Jing Shan Park View)
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 9, 2023
The Puxuan Hotel is a wonderful boutique hotel walking distance from the The Palace Museum. It's chic and sophisticated with modern Chinese feel. The rooms was exactly like the photos. . . beautiful. Breakfast was extrodinary and service level was high. My trip was postpone since April and finally was able to make the journey to Beijing in July. The trip arrangements very easy as Jason (super star) was very attentive to all of our needs and meticulous to follow up with us on restaurant reservations, how our stay was going, anything he can do and offering assistance in all possible ways. Six Star service. I also want to give recognition to Ashley as she had great energy and enthusiasm when explaining the neighborhood and history. Looking forward to staying at the Puli in Shanghai and other hotels in this group in the coming years. Big thumbs up.
Response from Property: Dear Guest:Thank you for taking the time to share your review following your recent stay at The PuXuan Hotel and Spa. Nestled amidst one of the world’s most significant historical areas – Beijing’s Forbidden City and WangFuJing, The PuXuan Hotel and Spa is uniquely poised as a new, modernist state-of-the-art masterpiece. We were delighted to have you as our guest and to learn that your overall stay with us was enjoyable. Thank you for recognising and complimenting JASON and Ashley's service. We look forward to the pleasure of welcoming you back to The PuXuan Hotel and Spa in the not too distant future. Thibaud Geffroy 吉添宝
Jon Chu
Grand Deluxe Room (Forbidden City or Jing Shan Park View)
Stayed in Mar 2023
Couples
37 review
5.0/5
Outstanding
Posted on May 3, 2023
Beautiful hotel within walking distance to the exit of the forbidden city. Best part is the metro is pretty much right under the hotel
Response from Property: What a wonderful review to receive from your visit to the PuXuan Hotel and Spa. We genuinely appreciate your extensive review, and it was a pleasure to read that you had an excellent overall stay and experience at the hotel. We are glad that you chose The PuXuan for your staycation and look forward to having you stay with us again soon. Kindest regards, Thibaud Geffroy, General Manager
Raf20
Classic Double Room
Stayed in Mar 2023
Couples
25 review
2.7/5
Posted on May 19, 2023
Asked front desk to get reservation for lost city visit. Team committed to contact me. I am still waiting their reply. Besides, changed twice room due to smoke smell. 2nd room had the same issue…they have a structural problem of exhaust system. Last, works with high impact on chemical products smell on their terrace…Overall average service.
Response from Property: Dear Guest, We are very sorry about your experience at our hotel. It is definitely not reflective of our standards nor what we strive to provide our guests and we have taken note of your response. Please rest assured that we will look into this matter further and address it immediately. We invite you to contact with us so we can get in touch with you directly. Thanks you! The PuXuan Hotel and SPA Management Team
milk
Deluxe Suite
Stayed in May 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on May 22, 2024
Really good services
Response from Property: Thank you for taking the time to share your review following your recent stay at The PuXuan Hotel and Spa. We were delighted to have you and your family as our guest and to learn that your overall stay with us was enjoyable, and our team helped make your family stay a comfortable and memorable one. We will be sure to pass on your kind words to our colleagues. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to The PuXuan Hotel and Spa in the not too distant future. With kind regards, Thibaud Geffroy General Manager
PINGTING
Classic Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Location is excellent
Response from Property: Thank you for taking the time to share your review following your recent stay at The PuXuan Hotel and Spa. We were delighted to have you and your family as our guest and to learn that your overall stay with us was enjoyable, and our team helped make your family stay a comfortable and memorable one. We will be sure to pass on your kind words to our colleagues. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to The PuXuan Hotel and Spa in the not too distant future. With kind regards, Thibaud Geffroy General Manager
M. Sil
Classic Twin Room
Stayed in Aug 2022
Couples
36 review
4.0/5
Very Good
Posted on Sep 17, 2022
Not very central but walking distance to pedestrian area of Wangfujing. Comfortable stay, good breakfast and attentive staff. The hotel is well designed and is very careful concerning health measures.
Response from Property: Dear guest, Thank you for taking the time to share the feedback of your recent visit. It was our pleasure to read you had an enjoyable experience with us and to highlight our hotel’s environment. We hope to have the pleasure of welcoming you back soon. Thibaud Geffroy 吉添宝
BeijingBen
Grand Deluxe Room (Forbidden City or Jing Shan Park View)
Stayed in Feb 2022
Couples
17 review
5.0/5
Outstanding
Posted on Mar 1, 2022
***Amazing staying in this Hotel!*** Everyone who wants to enjoy a special Hotel staying combined with a really good SPA-visit and French dinner in the evening needs to book this Hotel. The arrangements of the Hotel and rooms, the amenities and the Hotel staff were amazing… I highly recommend to everyone here!
6/9
Response from Property: What a wonderful review to receive from your visit to the PuXuan Hotel and Spa. We genuinely appreciate your extensive review, and it was a pleasure to read that you had an excellent overall stay and experience at the hotel. Creating a genuinely warm and tailored experience for guests is what we are committed to doing, I will be sure to pass on your kind words to all our colleagues and commend them on a job well done! We are glad that you chose The PuXuan for your staycation and look forward to having you stay with us again soon. Kindest regards, Thibaud Geffroy, General Manager