Regarding the benefits of the hotel and the problems that need to be improved, let me comment:
benefit:
Moderate location: close to Jinyu Hutong subway station and only a 700-meter walk away. It is less than 500 meters from the north end of Wangfujing Pedestrian Street, and you can also reach the Forbidden City by walking 1 kilometer.
Good service: The front desk service attitude is good, you can store your luggage, pay to extend the check-out time, and provide unlimited supply of bottled drinking water.
needs to be improved:
Room type problem: The triple room originally booked was informed that the order was wrong when checking in, and was assigned to two tatami rooms, which were the least favorite type. Although the front desk said that the rent can be refunded, changing rooms is not only a temporary trouble, but also requires dragging luggage to find another hotel. We can only make do with it for one night.
Problems with room facilities: The toilet in one of the tatami rooms had a peculiar smell and the facilities seemed old. The mattress was also unsatisfactory, very thin, causing back pain, and stained.
Problems with the negative first floor: Although I knew in advance that the room was on the negative first floor and the air circulation was poor, the actual situation was even worse and unbearable.
These issues reflect the hotel's strengths in location and some services, but also highlight serious deficiencies in reservation management and room quality.
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