Guest User
June 2, 2024
We booked this through easyjet holidays mainly due to the closeness to the Levante beach and good range of facilities at the hotel. The hotel is up a bit of a steep hill but it's not as bad as people make out and you do get used to it. The beach is at the bottom of the hill (next to a McDonalds and Burger King!). There are loads of 'beach shops' within a few minutes walk for cheap souvenirs and anything you might have forgotten! The hotel itself - the reception staff are a bit grumpy and expect you to know everything, which is odd as you do sometimes do have a question! The whole hotel complex is 'African themed' which we had no idea about before we booked. At first we thought it was a bit odd there was a fibreglass Rhino and realistic looking tiger in reception, but then as you go round, the theming is everywhere! The Reception is up a lot of stairs and is level -2, and all the main facilities are on levels -2, -1 and zero (pool, bars etc). Effectively the hotel is like a big office block with lots of lifts getting you around the various facilities. Some lifts didn't go down to -1 (main restaurant) or to the top (level 12 - adults only chill out zone with its own sunloungers, bar and panoramic view of the beach) which was ok once you worked it out. There were also a couple of glass lifts which are worth a ride just for the experience! If you have teenagers there is a very well appointed room full of video game consoles, virtual reality etc. The pool is open 10am until 7pm and is really effective at stopping people reserving sun loungers with towels because they close access to it until 9.55am each day. People do queue to reserve the ones they want nearest the pool, but they only tended to queue from 15 minutes before that. And if you weren't fussy about having loungers by the pool there were plenty of others elsewhere. The pool was good, cleaned every day, and has a swim up pool bar too. It also had a waterfall, jacuzzi seating and there were also several waterslides. There was also a giant screen so you could watch music videos, sport etc whilst around the pool. Your room key was on a computer chip cleverly attached to your all inclusive wristband, so never any need to carry (or lose) keys or money! The cleaners work hard and do a good job, towels are changed daily as long as you leave them in the bath to indicate you want new ones. You could literally go here and spend no extra money at all, so if you're on a budget its a great choice. We had a day out at Mundomar, the nearby dolphin and animal park, and the hotel provided us with free packed lunches, all we needed to get ourselves was a big bottle of drink. The best thing of all though was the entertainment! There is a small entertainments team but they work so hard and never stop! All day there are games to join in with like archery, shooting, golf etc and the entertainers make them so fun. In there evenings the safari bar is the main place, it's like a showbar with a stage and the