Hyatt Zilara Cancun - All Inclusive - Adults Only
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Hyatt Zilara Cancun - All Inclusive - Adults Only
Health Protected
#2 of Premium Hotels in Cancun
Blvd. Kukulcan, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This 4.5-star aparthotel is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.Show More
We Price Match
4.6/5Great·Excellent Location
Beach and sea were way beyond expectations (clear water)
Guest UserAll 122 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceBarRestaurant
All Amenities
Surroundings
Airport: Cancún International Airport
(21.2km)
Landmarks: Cancun Scuba Center
(1.6km)
Landmarks: Cancun Beach
(2.0km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Junior Suite Ocean View King
1 King bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
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6
Junior Suite Ocean Front King
1 King bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Check Availability
4
King Junior Suite
1 King bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Check Availability
4
Junior Double Suite
2 Double bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Check Availability
4
Junior Suite Ocean View Double
2 Double bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Check Availability
6
Ocean Front Junior Suite Double
2 Double bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Check Availability
9
Ocean Front Luxury Suite Non smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
12
Ocean View Swim Up Suite Non smoking
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
7
Presidential Suite Non smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
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Guest Reviews(122)
4.6/5
Great
Verified Reviews- Cleanliness4.6
- Amenities4.3
- Location4.6
- Service4.6
Guest User
August 22, 2023
Beach and sea were way beyond expectations (clear water)
Anonymous User
January 19, 2023
For the rest of our stay, everything was great. Everyone in the hotel was very welcoming. We were supposed to check out on 19th, Jan after 12:00 pm. But at the last minute, I had a very uncomfortable experience.
I was going to the last hotel to pick up my lost items and got a taxi in the lobby. After I got in the car, the driver just went back to the patio again. And one of the doormen named Juan asked me to talk to the concierge because he was worried that I was trying to escape and sneak out. I was shocked when I heard he wanted me to talk with the front desk to explain why I need to leave the hotel. I double-checked his concerns with him. He said, “yes, I was worried that you would not come back”. I was then quite furious because I haven’t checked out yet. Besides, my luggage was still in my room. I asked him to let the office talk with me in person. After a few minutes, he just closed the door for me without any explanation or apology.
Our credit card is still on the profile and there is no need for an “escape from the hotel”. I never had a similar experience while I stayed in other Hyatt hotels. After I came back and reported to one of the staff working there. She only gave me a perfunctory apology. I was so disappointed with the attitude of these two associates today. This is not the kind of service I expect from Hyatt Zilara.
Germantown
March 1, 2023
Customer service is really good. But restaurants are very limited and disappointing bcz only two restaurants are open for lunch :(
Guest User
July 20, 2022
Best hotel in Cancun!
Victor
May 6, 2024
設施舊，設計不合理，餐品一般。位置優越，服務熱情。
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HAOYUAN
November 11, 2023
酒店服務、景色都非常好！目前最滿意的旅行！坎昆區域百分百推薦。酒店周邊的商場都非常的方便、如是情侶可以首考慮。
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Guest User
December 28, 2023
맛있는 음식 친절한 직원들 깨끗한 바다
성인들을 위한 이벤트 모든게 완벽한 호텔
앞서 방문한 스칼렛 보다는 조금 떨어지지만 다른 모든 면에서 완벽한 호텔
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Tianyiju
December 22, 2023
位置風景不比Hyatt Ziva差，一邊是綠松石顏色的大海，一邊是青黛色的瀉湖，不遠處是城市之眼摩天輪，還有周邊市場可以逛街。早午餐是兩家餐廳，spice是自助聚，口味一般，好在食材、調料齊全，有廚藝的可以發現美食，比如外焦裏嫩的椒鹽雞翅，特調的美味雞蛋卷， miso粉絲（麪條湯）等。 Punta Vista現點現做，面朝大海，兼得美食與美景，西餐口味，見仁見智。晚餐7家餐廳全開，總有一款適合您。個人偏愛Asian的壽司，每款都好吃。推薦大堂一角的咖啡館，咖啡甜點冰淇淋一流，比餐廳的好吃。活動挺多，重在參與，時間很容易打發。房間陽枱麪東見大海日出，出門東面可見夕陽。送福利：早上入住可以吃玩，等拿了房間繼續吃喝，退房後可以繼續吃喝玩樂到6點，有時間的可以多多享受。
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Anonymous User
October 9, 2023
일단 호텔 내부에서의 야외 뷰는 이루말할수없을 정도로 완벽합니다. 신혼여행의 최고의 순간이었습니다. 서비스와 음식도 모두 만족스러웠습니다.
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Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Very Clean
- 4.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2007
- Renovated: 2013
- Number of Rooms: 310
With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This 4.5-star aparthotel is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita Cantina, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This aparthotel has facilities measuring 6781 square feet (630 square meters), including a conference center. Free valet parking is available onsite.
Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita Cantina, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This aparthotel has facilities measuring 6781 square feet (630 square meters), including a conference center. Free valet parking is available onsite.
Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Exclusive Beach Area
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up ServiceAdditional charge
Bar
Restaurant
Meeting Room
Multi-Function Room
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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