1 Bordesley Park Rd, Bordesley, Birmingham, B10 0PD, United KingdomView Hotel Details
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Guest Reviews of Ibis Birmingham Bordesley Circus
7.8/10
Good
10 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.8
Amenities7.8
Service7.8
Cleanliness7.8
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All reviews(10)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Stayed in Mar 2024
Other
2.0/10
Posted on Apr 6, 2024
My friend is disabled and in a wheelchair. Easter Monday 2024, we had been to a music venue and decided to walk down to this hotel, as it was a good landmark to call a taxi from. My friend in the wheelchair needed the toilet, so we headed across to the front entrance. There was a gentleman at the door, who didn’t want to know, despite seeing my disabled friend in distress. We politely asked if we could use the toilet very quickly and that we would leave straight away but no. He even consulted the manager who was also working this night, and he said no. I appreciate the fact, that we were not paying guests but this is still pretty disgraceful! Shame on you!!!
Guest User
Stayed in Dec 2022
Travelling with friends
10/10
Outstanding
Posted on Jan 31, 2023
Fantastic place ! Enjoying our friends reunion! We were lucky to receive some amazing stickers and the service has been excellent! We highly recommend this place for friends couples and families ! Love Yourself !
Tourist37796874406
Stayed in May 2023
Other
2.0/10
Posted on Jun 1, 2023
Booked this hotel well in advance (July 2022) for Springsteen concert. It took 2 months for the hotel to inform me that the confirmed booking was cancelled. This information came after the date the hotel closed, so very poor communication. I'm really disappointed that Ibis and the Accor group were very unhelpful and refused to rebook me into alternative accommodation at the price I had booked at. Obviously 2 months later prices had increased. I booked through *********** who were equally unhelpful. But I expected more for Ibis.
Response from Property: Dear Eevie, I am so sorry to hear that your booking was cancelled and that we were unable to relocate you at the same rate, Please know that your feedback is crucial to us, so that we can make improvements to our service. Please accept my apologies for the inconvenience and I hope that you managed to find somewhere suitable in time for the concert. Best Regards
Guest User
Stayed in Jan 2023
Other
8.0/10
Very Good
Posted on Feb 12, 2023
Not much to fault with this hotel. Clean room, friendly staff and right where I needed to be. It's about 2km from City centre and a long walk or a taxi ride if you are not familiar with Birmingham. I went for the football, as the stadium is just up the road. If you are not a football fan check the dates as the bar area can get a little lively on match days. Really good experience all round.
Response from Property: Dear F9178AVkeithm, Thank you for your review. We truly value your opinion. It is very important for us that our guests' experiences are shared. In September 2022 the hotel has accepted a 12-month exclusive contract and we closed our door for the general public. We will be happy to welcome you back once the hotel is reopened. Take care and stay well, Mihaela Dihonova Hotel manager
Guest User
Stayed in Dec 2022
Travelling with friends
10/10
Outstanding
Posted on Jan 31, 2023
We were looking for a budget stay after celebrating a birthday weekend but there’s nothing budget about Ibis but the price. We booked via bookings.com and the pictures really don’t do it justice. The rooms are spacious, clean and we were so impressed by the size of the shower. What really made our stay though was Atif and Osman. They were hilarious and so accommodating, I’d come back purely just for a conversation with them. It really felt less like a cold hotel stay and more like staying in someone’s house - warm and welcoming! If you’re looking for somewhere nice that you don’t have to pay an arm and a leg for I cannot recommend ibis Bordesley enough.
Guest User
Stayed in Dec 2022
Couple
6.0/10
Posted on Jan 31, 2023
Better than average, everything you need, clean and quiet. Breakfast was OK, restaurant seemed reasonable. Be mindful if you book through an agency you have to pay for parking, book through ibis and its free, 15 minute walk to Digbeth O2 institute.. all in all was pleased with it.
Guest User
Stayed in Dec 2022
Travelling with friends
10/10
Outstanding
Posted on Jan 31, 2023
- Great for after parties - Can habit 17 people without been classed as overcrowded - Room for decks. - Only enough towels for 17 people thou, didn’t deduct any stars as this was twin. - Great location to get back from town - McDonalds next door for quick snack
Guest User
Stayed in Dec 2022
Business traveller
8.0/10
Very Good
Posted on Jan 31, 2023
Staff friendly. Room clean. The shower room/toilet has a step up into it - might be worth people with less mobility yo be aware of. Breakfast buffet looked really good and good selection. Gluten free cereal readily available without having to ask - thank you.
Guest User
Stayed in Dec 2022
Travelling with friends
8.0/10
Very Good
Posted on Jan 31, 2023
Very comfortable beds, nice interior, showers were very good pressured. Not too far from city Center, McDonald's is right outside and plenty of Ubers/bolts around the area. Would definitely stay again! Only thing that wasn't great was there was a hairdryer in there which didn't work.
Guest User
Stayed in Dec 2022
Family
8.0/10
Very Good
Posted on Jan 31, 2023
Het personeel is heel erg vriendelijk en behulpzaam. Omdat er geen apple pie meer was hebben we een geimproviseerd dessert gekregen door ons omgedoopt tot Dutch dessert. Nogmaals dank dat was erg lief. Kortom hele goede service dus! Het hotel ligt in de buurt van velen interessante bezienswaardigheden. Kamers werden dagelijks schoongemaakt.
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Response from Property: Dear ellenpetravp, Thank you very much for your kind review. It is much appreciated and I can assure you that my colleagues will be delighted to hear that you enjoyed your stay and the ''Dutch dessert''. We hope you had a great time in Birmingham and we look forward to welcoming you back again sometime in the future! Take care and stay well, Mihaela Dihonova Hotel manager