BillyRay
December 15, 2023
This hotel just opened on October and I must say, it did not disappoint. I would have rated 5 all in all but there are minor improvements. My overall stay was impeccable and I felt like a VIP. Thank you to all the staffs, Zephora who processed by checkout and late checkout request, the gentleman (I didn't get his name) who assisted me doing check in. The guards, the kuya who helped me with my luggage, and the lady who assisted me to my room you all deserve a 10/10 for customer service. Their VP Ms. Kaye even left a handwritten message welcoming me to the hotel which was personalized. The way that my was prepared was immaculate - very clean, spacious and the first hotel who offers Apple TV and iOS/Mac casting 👏🏻. Everything is brand new. It's worth the money. Their breakfast was okay, but there could have been more selections. Their pool is 😍. I will definitely be back at this hotel. I hope that the staff will stay the same, humble, all smiles, and accommodating.
Recommendation: Create a member loyalty platform - I am sure your hotel will be famous as more travelers discovers what you offer.
+ Very prime location, 2-5 minutes walk to the white beach
+ Their staffs are superb in customer service
+ Worth every penny
+ Very spacious room, has a bath tub and veranda
+ Breakfast selection can be improved but I loved their main dishes
+ Free cute tote bag
+ Complimentary drinks were served right away
+ Wet cold face towels were immediately given
- Construction is kinda loud, but the room has a bit of sound proofing which helps.
- Minor: There's not flat iron or maybe, they can provide upon request.
Thank you to all of the staffs, you guys made my stay memorable, special, and I felt at home.