Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 6, 2026
Guest User
I had a really pleasant stay at this hotel. The property is beautiful, very clean, and overall feels well maintained. The atmosphere is welcoming and comfortable. I especially liked that coffee and drinks are available anytime, which is a really nice touch. The breakfast was also great, and the pancake machine was such a cute and fun addition. I would also like to give a special thank you to Adrian at the front desk (I hope I spelled his name correctly). He was absolutely fantastic, very kind, professional, and genuinely caring. He communicated clearly and handled everything very well. I even noticed he was training other colleagues, and it was obvious that he understands the business and customer service extremely well. He really made a positive difference during my stay.
There was unfortunately one issue with housekeeping during my stay. I had stayed one day, liked it so much stayed 4 more days. On my first day, on several occasions a cleaner entered or attempted to enter my room early in the morning even though check-out was at 12:00. On my first day they knocked at 11am/12/12.30 and actually came in at 12pm, although I had paid for late check out (which by the way is an amazing option to have), while I was still naked in bed. One cleaner in particular — an older woman with short burgundy/brown hair — was quite abrupt. She repeatedly gestured for me to leave quickly. At one point she pointed at her wrist as if indicating a watch and used hand gestures to signal that I should hurry and leave, even though I still had time before check-out. It felt quite uncomfortable, especially as housekeeping knocked once and then opened the door quickly on a couple of occasions. On my last day, someone actually came in at 10AM in the morning. I just do not understand. I know it is a big hotel, I know they have to get a lot of rooms done in a short amount of time. I just do not understand the aggression of demanding a guest to leave so they can clean.
Thankfully, Adrian at the front desk was extremely helpful when I explained the situation. He took my concern seriously and helped communicate with the housekeeping team so it wouldn’t continue. Adrian really saved my stay!
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Price per night from:AU$ 89
Posted on Sep 15, 2025
Anonymous User
My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.
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Price per night from:AU$ 110
Posted on Jun 16, 2026
Chris LWYGreat Location and Reliable Comfort in Hamburg!
I stayed at the Hampton by Hilton Hamburg City Centre for two nights and had a wonderful experience.
Location: Very convenient. Can take the city bus from the main train station (Hbf) and stop at Repsoldstraße which is directly infront of the hotel.
Rooms: Clean, modern, and well-designed. The bed was comfortable, and the soundproofing was excellent despite being central.
Breakfast: The complimentary breakfast had a great variety of hot and cold options.
Staff: Friendly, welcoming, and quick with the check-in process.
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Price per night from:AU$ 146
Posted on Aug 25, 2026|Standard Room
Mau PerezI usually try not to give bad reviews, but I got really disappointed with Radisson Blu Hamburg.
The not very good experience;
• first thing I noticed was the cigarette smell in reception;
• huge queue of people wanting to check in, but only two people were in reception;
• front desk guy with whom I checked in could not speak English, which made the interaction very difficult (check-in time took 15min);
• I booked one room away from elevator, but ended up receiving one right next to it, I then talked to staff, which did not help because I got downgraded to a tinier room;
• room not sound-proof, hence could not have one good rest during the night (particularly because you can repeatedly hear the elevator)
• finally, very cheap soap, no different from that offered by RADISSON PRIZE.
The good;
• the staff working during breakfast time was quite friendly;
• buffet was decent, nothing fancy, which kind of disappointed me given the price they charge;
• room tidy with coffee & tea
• unmatched location, right next to train & bus
• complimentary bottle of water.
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Price per night from:AU$ 172
Posted on May 21, 2025
Guest User
A great hotel for a few days. The staff was very friendly and helpful and breakfast was really good. Most of the fresh fruit salad convinced me. The flat is quite narrow, and the fact that you come into the parking house only after check-in was not directly visible. But in all, it is absolutely recommended to continue
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Price per night from:AU$ 96
Posted on Aug 9, 2026|Business Double Room
Guest UserGreat service, everything modern and beautiful. The rooms are relatively small but perfectly adequate, with a spacious bathroom (walk-in shower). Unfortunately, the windows couldn't be opened and there was no mini-bar, but for the price, it was absolutely excellent! We'd happily come back.
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Price per night from:AU$ 90
Posted on Sep 7, 2026|Bed In 8 Beds Dormitory
Guest User1. Due to a train delay from Cologne, my scheduled 9 PM arrival turned into 2 AM at the Central Station. It was such a relief that the accommodation was right on the doorstep.
2. I opted for the breakfast at €7.50. Although the selection was very basic, I was grateful to be able to eat my fill.
3. Since there is a fee for luggage storage, I checked out four hours earlier than my train departure. Fortunately, there was a Hamburg city tour bus right in front of the train station, so for €21 I was able to tour the city for 1.5 hours.
4. Despite a few shortcomings, this budget-friendly hotel right in front of the train station is definitely worth staying at.
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Price per night from:AU$ 20
Posted on Feb 15, 2026|Standard Room 1 Double bed
Anonymous Userood location near to Hamburg main station. Check in was slow as there was only one old senior lady at the counter who kept talking to the guests in front of me and told me 5 times “just a moment…” The she left at 3pm and change shift to a young man who was much more efficient and friendly. My room was dark and smell funny but the bathroom is clean. Bed and pillows are very comfortable. Breakfast was same every day. Restaurant staffs are nice. Would recommend only if you need to be near the train station.
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Price per night from:AU$ 106
Posted on Aug 17, 2026|Twin Room
Guest UserThe location is great, and it's a twin room in a hostel. It's quiet and clean. The front desk staff were very enthusiastic. The check-in process was partially self-service, which we hadn't done before, but the young man at the front desk patiently helped us complete it. Check-in time is strictly 3 PM, but the paperwork was done in advance, so we could move into the room right at 3 PM. It offers good value for money.
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Price per night from:AU$ 16
Posted on Dec 2, 2024
Guest User
Die Heizung im Zimmer funktionierte nicht und das Wasser in der Morgendusche war kalt!
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Price per night from:AU$ 68