Kaga Hotels with Breakfast

Almost everything was in tip top condition including our requests for a vegetarian dunner and breakfast for one of our friends. Perhaps a hostess more fluent in english would have been helpful but anyway she was most gracious, attentive and courteous. The amenities, food and service were really great!

It is one of the biggest ryokans we have visited with a lot of amenities. Guests are mostly Japanese..giving a family/retirement village vibes. Our room came with breakfast and dinner plan - food was delicious and very fresh! One thing to note when booking on Trip is that there are many room types available, but the pictures shown are not accurate!! When I booked my room, the pictures showed an in-room onsen tub-lookalike..and the room descriptions seem to support it too, along with the price. However, when I arrived, the room I was given was not like the pics at all..with no private tub/onsen in the room. We really wanted a private onsen to end our trip on a high, but we were left disappointed. Could not help but feel slightly cheated. We wanted to pay for an upgrade,to get one with in-room onsen but were told all were fully booked.:( so be careful when booking your desired room type.

KAI Kaga inherited hundreds of years of hot spring inns and used new modern models to attract tourists in the hope of driving crowds to the hot springs in nearby districts. However, it turns out that the surrounding area is very deserted. Except for KAI Kaga, which is fully booked on weekends, there are almost no crowds. The surrounding shops are either closed or on the way to closing, and the nearby shrines specially marked as tourist attractions are also deserted. The hotel itself, the rooms, the hot springs, the facilities and the food are all average, but it is really not worth the price (it may also be that there are more people on weekends and the price is higher). The high unit price will easily make people look at the small details through a magnifying glass, and they will find that many small areas need to be strengthened. Another drawback is that there is no shuttle service from the station to the hotel (other lower-priced hotels nearby offer that). If you don't happen to pass by and want to take a hot spring bath, it is not recommended to come here specifically. In the end, I didn't give a bad review because the service staff were relatively young and had a good attitude. Xingye has its own set of training for its employees.

Beautiful hotel on a beautiful river. Large georgeous room. For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.

I was participating in the Kagaspa UTM race in Japan and booked this hotel. It's a ten-minute walk from the starting point and another ten minutes from Yamanakaza Street. It's a quiet escape from the bustle. The room faces a stream and mountains, with the green hills surrounding the stream and casting shadows, a truly beautiful sight. The hotel was also very clean. Dinner was a semi-buffet and quite standard. I withdrew from the 100km race this time, but I'm sure I'll finish it next year.

The customer service was excellent. We didn’t expect to get a really big room and it comes with breakfast and dinner buffet which to be honest was some of the best I’ve had in Japan. I can’t wait to go back. Cleanliness could definitely be improved though but nothing too crazy to be turned off with.

The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station. The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!

I booked four sets of rooms for one night. I didn’t expect the four sets of rooms that had been paid on the program. After arriving at the hotel, the hotel asked me to pay the full amount of the four suites, but the hotel waiter’s English level was very poor. I disturbed for an hour in speechlessness. Later, I learned that the payment on the program was originally a deposit. God! For such a simple matter, the hotel waiter clearly told me that the payment you paid on the program was all a deposit. Why do you say that we didn't pay? I was late to the hotel this day, so I was delayed for another hour, and we had no time to enjoy the hotel facilities. I hope that the platform and the hotel will communicate better in the future to avoid this situation. This time it really brought me inconvenience. Except for this hotel, the whole is very good.

We were on a road trip, and the hotel was right by the lake, with beautiful scenery perfect for relaxing. The public bath was large and quite comfortable. Dinner and breakfast were buffet style, but the menu was simpler compared to other hot spring hotels in Hokkaido.

During our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan. The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.