Featured facilities: Parking, Laundry Service (On-Site)
Very Good
14 reviews
8.8/10
1 night
From NZD 324
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9.3/10
Great
GGuest UserThis hotel is absolutely fantastic! It's new, modern, and pays attention to every little detail. The room was wonderful, with incredibly comfortable futons and duvets. The onsen is marvelous, featuring an outdoor area, stones, wood, a sauna, a cold plunge bath, and all sorts of thoughtful touches – truly an unbeatable experience. Dinner and breakfast are served buffet-style with a wide variety of Japanese and Western food. There's also a game room, perfect for having some fun and laughs.
It's a very peaceful and welcoming place. The only minor drawback was the bathroom in the room, which was quite dated and didn't match the rest of the hotel's modern feel. But honestly, that was a very small detail. I highly recommend it for a rejuvenating stay.
GGuest UserThe location is a bit off to the side of the mountains, but the hotel has a shuttle bus that connects to Kaga Onsen Station, which is very convenient if you book in advance. The hotel is very close to the Tsurusenkei Trail; walking along the tree-lined path with the sound of flowing water is incredibly relaxing.
The hotel exterior isn't particularly modern, but once you enter the lobby, the beautiful decor and antique-style furnishings are a pleasant surprise.
The two indoor onsen facilities are well-equipped with comfortable, warm water, and include complimentary massage chairs and popsicles – a thoughtful touch.
In the evenings, there's a simplified version of traditional Japanese song and dance performance in the lobby, creating a wonderful atmosphere.
The rooms are spacious, and the bedding is very comfortable. Yukata and pajamas are provided, and there's also a section on the first floor filled with various men's and women's yukatas, obi (belts), and ribbons for guests to mix and match. The ladies were dazzled by the choices; it was so tempting that they couldn't leave for half an hour.
Both the Japanese-style dinner and breakfast were very plentiful, and dinner even included a Wagyu beef hot pot. I am very satisfied with this hotel and highly recommend it.
MMiaomiaoisabelTraveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back.
Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.
GGuest UserThis Japanese-style hot spring hotel is fully equipped and the lobby is quite luxuriously decorated. We arrived early and enjoyed free afternoon tea and foot soup first. At three o'clock, a waiter in a kimono guided us to the door of the room, which was very intimate. After the bath, we had dinner on the 2nd floor of the hotel at the time we had booked in advance. The dinner was a standard kaiseki dish and was very hearty. Each family had their own private dining space and was equipped with a dedicated full service. At 9 pm, the hotel arranged a local Taigu performance in Kaga for the guests, which was very special. The whole experience was very satisfying.
GGuest UserDuring our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan.
The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.
GGuest UserBeautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
AAnonymous UserThe large public bath was open from 6:00 in the morning, and there were no problems with calling and paying for a taxi to the airport. If I had to say one thing, I felt that it was still a rural area because only 1000 yen notes were accepted when buying drinks from the vending machine.
DDesvsdayWe were on a road trip, and the hotel was right by the lake, with beautiful scenery perfect for relaxing. The public bath was large and quite comfortable. Dinner and breakfast were buffet style, but the menu was simpler compared to other hot spring hotels in Hokkaido.
KKING & QUEENThe hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station.
The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!