Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 17, 2025
Guest UserAlmost everything was in tip top condition including our requests for a vegetarian dunner and breakfast for one of our friends. Perhaps a hostess more fluent in english would have been helpful but anyway she was most gracious, attentive and courteous.
The amenities, food and service were really great!
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Price per night from:AU$ 479
Posted on Oct 9, 2025|Standard Japanese Style Room B Non-smoking
MiaomiaoisabelTraveling solo, I splurged on a Japanese-style room that could probably fit four people. It's an older ryokan, but that didn't really detract from the experience. The only thing was that during the off-season, the in-house restaurant for dinner was closed, so I had to buy food from a convenience store and bring it back.
Regarding the service, the shuttle driver was incredibly diligent and responsible, even waiting for me at the station for 2-3 minutes – I'm very grateful for that 🙏. In contrast, the two front desk staff (they were clearly not Japanese, probably Indian or Southeast Asian) were the most unprofessional hotel employees I've ever encountered: in the morning, when I greeted them, there was no reply; later, when I walked in from outside the hotel, they were loudly chatting and laughing. I've been to Japan so many times and stayed at so many hotels, but I've never experienced anything like this before.
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Price per night from:AU$ 107
Posted on Nov 15, 2024|Standard Japanese Western Style Room A-Non-Smoking
Guest User
This Japanese-style hot spring hotel has complete facilities and the lobby is decorated in a very luxurious style. We arrived early and enjoyed the free afternoon tea and foot bath first. When we checked in at 3 o'clock, a waiter in kimono guided us to the door of the room, which was very considerate. After taking a bath, we had dinner on the 2nd floor of the hotel as scheduled. Dinner is a standard Kaiseki cuisine, which is very sumptuous. Each family has its own private dining space and is equipped with a dedicated person to serve throughout the meal. At 9 o'clock in the evening, the hotel arranged a local Taiko performance in Kaga for the guests, which was very unique. The whole experience was very satisfying.
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Price per night from:AU$ 87
Posted on May 15, 2025
Guest User
Beautiful hotel on a beautiful river. Large georgeous room.
For Japanese standards the service was just ok. Much nicer greeting upon arrival. Was left to drag my suitcases out the door with a wonderful old lady trying to help me. Of course I could not allow her to lift the heavy bags. All the other people were not available to help or see me out. Extremely rude by Japanese standards. Coffee at breakfast I was told to get at the coffee machine. Substandard for the class of hotel.
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Price per night from:AU$ 215
Posted on Nov 16, 2024|[Non-smoking] Superior Japanese-Western Twin Room, No Indoor Bath
Guest User
Yiluyuan is right beside the famous Hexian Creek. The floor-to-ceiling windows in the hotel lobby face the scenic area, offering excellent views of the mountains and water. Free beer, plum wine and wine are available in the lobby and bathhouse lounge area. Breakfast and dinner are served buffet style, and you will have to lean on the wall to eat. The facilities in the hot spring house are very complete, including a sauna room and an open-air bath beside the gurgling stream, which is very enjoyable.
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Price per night from:AU$ 110
Posted on Jun 22, 2025|Japanese-Style With Bath, River View
HuangtianyiI was participating in the Kagaspa UTM race in Japan and booked this hotel. It's a ten-minute walk from the starting point and another ten minutes from Yamanakaza Street. It's a quiet escape from the bustle. The room faces a stream and mountains, with the green hills surrounding the stream and casting shadows, a truly beautiful sight. The hotel was also very clean. Dinner was a semi-buffet and quite standard. I withdrew from the 100km race this time, but I'm sure I'll finish it next year.
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Price per night from:AU$ 136
Posted on Nov 8, 2025
Guest User
It’s in the middle of nowhere. Though it has been expected, but when we arrived, it is indeed
Not near anything. The hotel provides shuttle service from the Kaga Onsen station.
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Price per night from:AU$ 55
Posted on Aug 10, 2025|Twin Room with Bath
Guest UserCtrip advertised free airport/train station pick-up, but after experiencing it myself, I realized it's a lie. First, there are time restrictions for pick-up; it has to be at the time shown in my photo. I only found out this after having the hotel call them the day before. Second, pick-up is not free; it costs 150 yen per person. It's not about the money, it's about the fact that it's not free. Ctrip shouldn't mislead people. That day, I had to take the bus myself, get off at the nearest stop to the hotel, and walk for about ten minutes. It was an extremely hot day, with a temperature of 39 degrees Celsius and the sun blazing.
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Price per night from:AU$ 81
Posted on Jan 19, 2024
KING & QUEEN
The hotel is relatively remote and more suitable for self-driving tourists. My friends and I are not self-driving this time. It is easy to find by taking a bus for about half an hour at Kaga Hot Spring Station. The hotel also has a special car to take us from the hotel to Kaga Hot Spring Station.
The hotel is very large, the room is very large, Japanese style, very good experience, the hot springs have open-air and indoor, the open-air hot springs are very good, completely bathed in the mountains and forests, a great experience!
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Price per night from:AU$ 104
Posted on Apr 14, 2025
Guest User
During our 2 night-stay, the breakfasts N dinners were awesome, mouth watering & flavorful! Best meals on our 12-day trip in Japan.
The shuttle bus service was a great help. Every service personnel we interacted with during our stay were warm N hospitable! Their smiles and greetings made us felt welcome.
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Price per night from:AU$ 78