The County Hotel Reviews

A decent hotel with very old furnishing. But what it lacked on it, it more than recovered on its location which is right in the city centre with just 2 min walk from station and excellent staff. The room’s thermostat was not working properly so when I raised this complaint to the reception they promptly provided me with another room heater. The polite and helpful staff enhanced the overall experience

Stayed over at county hotel for graduation It was great location very central only few minutes walk to cathedral & town centre shopping The hotel was very clean Staff very obliging & pleasant Breakfast great too Room perfect beds comfortable & clean would definitely recommend to others very reasonable price too

Great location, opposite the train station and near to plenty of pubs. Quick check in and helpful staff. Clean and tidy room, bathroom a bit dated. Comfortable bed. TV did not work properly. Public areas could be cleaner. Nice breakfast, some food containers with a hinged lid would be easier. Hash browns a little undercooked. Good stay overall.

Good location, rooms OK, decoration and hotel needs updating.

The hotel is very dated and in need of urgent decoration and repairs. Single bed with stained duvet over looking a brick wall of the next room via tatty net curtains and main curtains that were hanging off. Hotel smelt of fish and chips. The bathroom floor was all faded and the tiles patched up with grout or paint. It was not worth the £87 that I paid that’s for sure. Only decent thing was the free parking once I found it!

Just needed somewhere close to Carlisle Station. This was perfect. I wanted to leave my luggage while I went into town… normally I could but it was closing for Christmas. This sort of information should be available before. It has what I can only describe as a safe but ANTIQUE lift. Everything is old but safe and functional…. So very small town British. Staff were very helpful and breakfast was great.

Terrible hotel. Super duper loud club outside. Plays music till 3am. Couldn't sleep at all. Avoid at all costs!!

The property is a good location for access to the centre of town and for the purpose we chose it. The arrival is very poor! We followed the sat nav instructions but there was no signage at the back of the hotel to tell you that you had arrived at their parking area. We parked in a car park and paid for an hour before going into the hotel to check in. We were told to park the car behind the hotel and so I did just that but the car park is not organised in any way, no signage, just an area where you park where you want. Very poor. Our room was on 1st floor and we used the staircase to access it. The staircase carpet was quite dirty and everything looked quite shabby and old fashioned. Our room had a strange unpleasant smell and the carpet was not clean but very old and had lots of missing bits in the corners and edges. the cupboard was full of hangers and we had to remove most of them in order to hang our clothes. Why would you leave so many loose hangers in a small cupboard? There appeared to be a light above the hand basin but the light did not work. The toilet seat was very loose and simply needed tightening up. The lighting is poor, the table lamps by the beds are not suitable and don't give sufficient light for reading. Fortunately the bed linen seemed clean as did the towels. breakfast was ok but £20 for 2 pax was a bit steep for what was on offer. I would not return here or recommend the place.

Always stay at the County hotel when i am in Carlisle, really chilled out and friendly staff and perfect central location with free parking. ThankZ Guyz, Marc

Very basic room was situated to far to walk from reception like a maze location great but does need a lot of an up grade but was money saving I suppose

The County hotel looked very neat and tidy with its fresh decorating. There is free parking at the rear of the hotel. The staff were very professional, helpful and friendly. The room was a good size, clean and with comfortable beds. The shower mixer in the en-suite really needs updating to Thermostatic control for safety and the window didn’t reduce the noise from the street and the club across the road. Overall good value for the money.

Outdated furniture and decor, poor lighting in rooms, carpets smelt musty, some mould in bathrub seams. Serious revamp needed.

I stay at the County hotel regularly, a great central location and really friendly and helpful staff

positive: close to train station, tea coffee provided, clean bedding and two pillows per bed, relatively quick checkin.. negatives: worn old hotel, 1 key for a twin room, stained and worn carpets, including a used condom under the bed. noisy due to nightlife in area till early hours, low water pressure and cold room with limited hot water. ok for one night but not a long stay as a low quality option.