Jl. H. Samanhudi No.17-19, RT.5/RW.3, Ps. Baru, Kecamatan Sawah, Sawah Besar, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10710, IndonesiaView Hotel Details
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Pop! Hotel Pasar Baru Jakarta Guest Reviews
4.2/5
Very Good
65 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.8
Service4.3
Cleanliness4.3
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All reviews(65)
Positive reviews(59)
Reviews with photos/video(13)
Great location(11)
Clean and tidy(9)
Awesome stay(9)
Convenient location(8)
Friendly staff(7)
Negative reviews(6)
Guest User
Pop Room
Stayed in Nov 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Dec 23, 2024
It is an Excellent experience
and really enjoy my stay,,Thanks
Response from Property: Dear Guest user. Heyaa! Thank you very much for taking the time to share your review and for choosing POP! Hotel Pasar Baru Jakarta. Your feedback is greatly appreciated, and we will continue to strive to provide an excellent experience for all our guests. We look forward to welcoming you again at POP! Hotel Pasar Baru Jakarta! Warm regards, Ridwan Operation Manager
Jose P Jaramilla Jr
Pop Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 2, 2025
very good and clean room! spacious! and good location .the only one thing they can improve more is the breakfast food cause it sucks they keep on repeating same menu . you should learn diffrent menus
Response from Property: Dear Jose P. Jaramilla Jr.,Heyaa!Thank you so much for taking the time to write a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta.We are glad to hear that you enjoyed the cleanliness of the room, the spaciousness, and our convenient location. We sincerely apologize if your experience with our breakfast did not fully meet your expectations. We truly appreciate your feedback regarding the variety of the breakfast menu, and we will consider updating and improving the variety to ensure a more enjoyable and diverse breakfast experience for our guests.We hope to have the pleasure of welcoming you back to POP! Hotel Pasar Baru Jakarta and providing you with an even better stay next time.Warm regards,Fanny OctovianaHotel Manager
azmisme
Pop Room
Stayed in Nov 2024
Business travellers
96 review
2.5/5
Posted on Jan 29, 2025
Just another business hotel wondering what they are doing towel is 5/10
Response from Property: Dear Mr./Mrs. Azmisme,Heyaa!Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us improve our services and ensure a better experience for our guests.We apologize that your stay did not fully meet your expectations, especially regarding the towel quality. Please rest assured that we will review this matter and take the necessary steps to improve it.We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Warm regards,Fanny OctovianaHotel Manager
Anonymous User
Pop Room
Stayed in Jul 2024
Couples
4 review
4.2/5
Very Good
Posted on Oct 7, 2024
Cleanliness is good, but the beddings and towels looks very used and have faded stains. Aircon and TV works well. The room we booked was facing the wall of the next building so no nice view, but not a big issue.
Response from Property: Dear Valued Guest, Heyaaa! Thank you for taking time to share your feedback and please accept our sincerest apologies for the inconvenience experienced. I will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. We highly appreciate your review and look forward to serving you again. Best regards, Fanny O TULANDI Hotel Manager
Anonymous User
Pop Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 31, 2024
all good
Response from Property: Dear Valued Guest,Heyaa!Thank you for spending your time giving us an review and to choose POP! Hotel Pasar Baru Jakarta as your accomodation places during your stay in Jakarta.This good review will be share to all of our team and we do hope will always be able to maintain this great review.We are looking forward to having for your next stay at POP! Hotel Pasar Baru Jakarta.Best regards,Fanny O TULANDI Hotel Manager
Guest User
Pop Room
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 24, 2024
Happy to stay at POP hotel. The location is very convenient for me. Value for money.
But not convenient the table area. No light to shine the table. Quiet dark for me to work. And also no power point at the table for me to charge my laptop.
Response from Property: Heyaa..!!Thank you for your rating and review, we are happy knowing that your stay was enjoyable. We look forward to welcoming you back again soon. Kind regards, Fanny O TulandiHotel Manager.
notlikeus95
Pop Room
Stayed in Jun 2023
Business travellers
5 review
3.0/5
Posted on Jul 21, 2023
After long time no stay in this hotel, service is very suck, no helpfull receptionist, many staff no have solution & very bad service over all. For the man who be receptionist and hotel manager please learn who to give excellent service, cause youre job is it give the best service.
Response from Property: Dear Mr Barche,Heya!!Thank you for your kind review. I am really sorry to hear that your stay was not up to expectations. We can assure you that the matter is being looked into and will be dealt with accordingly. Look forward to welcoming you back again soon. Kind regardsFanny O TULANDIHotel Manager
ZakariaRB
Pop Room
Stayed in Jun 2023
Solo travellers
56 review
1.5/5
Posted on Oct 13, 2023
Let's start by the reception: this is by far the worst reception staff. Most of the receptionists are unhelpful, useless, indifferent to the situation of the guests, cold, impolite and with a fake smile which is disgusting.
Honestly this hotel is one of the worst in jakarta, music so loud in the corridor from 6 am to 11 pm, in fact it's so loud that it woke me up.
Rooms are either run down by time, or the Air-conditioning is not cooling the rooms enough. Price is expensive for the quality of service we got, hoenstly for the same price, other hotels in jakarta offers a much better option, warmer service, welcoming reception, and cleaner rooms.
Response from Property: Dear Mr. Zakaria, Warmest Greetings from POP! Hotel Pasar Baru. Thank you for your review. I am really sorry to hear that your stay was not up to expectations. All the situations that you experienced during your stay been follow up directly when you were stay with us. As a repeater guest to our property, we assumed that you trust us for your accommodation during your trip to Jakarta. We thank you for the review and please accept our sincerely apology that your expectations have not been met. All comments we receive are taken serious, your feedback helps us to continuously improve our service and product. We look forward to welcoming you back again soonBest Regards,Fanny O TULANDI - Hotel Manager
Harjinder Kumar
Pop Room
Stayed in Oct 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Nov 28, 2024
All over good
Response from Property: Dear Mr Harjinder Kumar, Heyaa! Thank you for spending your time giving us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation place during your stay in Jakarta. This good review will be shared to all of our team and we do hope we will always be able to maintain this great review. We look forward to welcoming you back for your next stay at POP! Hotel Pasar Baru Jakarta. Best regards, Fanny OCTOVIANA Hotel Manager
Guest User
Pop Room
Stayed in Jul 2023
Couples
58 review
5.0/5
Outstanding
Posted on Aug 30, 2023
Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Response from Property: Heya..!! Dear Valued Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Fanny O TULANDI Hotel Manager
syam
Pop Room
Stayed in Oct 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Nov 29, 2023
nice great place . and near with all acces
Response from Property: Dear Mr. Syam, Heyaa! Thank you for spending your time giving us an review and to choose POP! Hotel Pasar Baru Jakarta as your accomodation places during your stay in Jakarta. This good review will be share to all of our team and we do hope will always be able to maintain this great review. We are looking forward to having for your next stay at POP! Hotel Pasar Baru Jakarta. Best regards, Fanny O. Tulandi Hotel Manager
Anonymous User
Pop Room
Stayed in Jun 2023
Solo travellers
56 review
4.5/5
Great
Posted on Jul 15, 2023
Good location. Ideal for traveling on budget !
Response from Property: Heya..!! Dear Valued Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Fanny O TULANDI Hotel Manager
stenly1827
Pop Room
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Good service
Response from Property: Dear Mr Stenly1827,Heyaa!Thank you for spending your time giving us an review and to choose POP! Hotel Pasar Baru Jakarta as your accomodation places during your stay in Jakarta.This good review will be share to all of our team and we do hope will always be able to maintain this great review.We are looking forward to having for your next stay at POP! Hotel Pasar Baru Jakarta.Best regards,Fanny O TULANDIHotel Manager
Hiasinta Fanny
Pop Room
Stayed in Jan 2023
Business travellers
22 review
3.5/5
Posted on Feb 16, 2023
Good location. Manu food stall around, good service from staff
Response from Property: Dear our Valued Guest,Heyaa…!!Thank you for your kind rating and review. We are glad you enjoyed the stay in our hotel. We certainly look forward to welcoming you back in the very near future. Kind regards,Fanny O TULANDIHotel Manager
Dennyss
Pop Room
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Good to stay
Response from Property: Dear Mr. Daniel, Heyaa! Thank you for spending your time giving us an review and to choose POP! Hotel Pasar Baru Jakarta as your accomodation places during your stay in Jakarta. This good review will be share to all of our team and we do hope will always be able to maintain this great review. We are looking forward to having for your next stay at POP! Hotel Pasar Baru Jakarta. Best regards, Fanny O. Tulandi Hotel Manager