Mellow Orange Hotel (Changsha Window of the World) Reviews

Response from Property: Went to different places, saw different scenery, knew different things, and felt different life... We have been traveling, and we have been looking for a beautiful encounter during the trip, which can accompany us through a unique experience. Memories... It's a pleasure to meet you at Orange Hotel! Where Xiaoguo does not do well, it will be corrected in time. I look forward to your next visit, and I will definitely give you a five-point experience next time.

Response from Property: Dear guest, thank you very much for staying at Orange Hotel Broadcasting and Television Center Branch and for giving such a great review! Xiaocheng and his friends are very excited~ As long as you have a happy stay, it is the best reward for us!

Response from Property: Dear guest, hello. We are sorry that we failed to bring you a perfect stay experience. Please allow us to express our sincerest apologies to you! During the May Day holiday, Changsha's weather was mainly cloudy and rainy, and the average indoor temperature was around 19-22°, which was relatively comfortable. Turn on the natural wind to keep the indoor air circulating. Due to different personal constitutions and different temperature perceptions, Xiaoguo will face a difficult choice every time whether to turn on cooling or heating. Before choosing, Xiaoguo will also listen to the suggestions of every guest, respect the wishes of most guests, and make adjustments. Our king-size bed rooms are all facing the street. Considering that you need a relatively quiet environment with your children to improve your comfort, we applied for a free upgrade to the high-floor comfortable king-size bed room, but it still affected your rest. I apologize to you again. You mentioned the room problem, and we had already rectified it the next day. Regarding the refund issue, we also assisted in handling it as soon as we received the customer service call. Xiaoguo believes that detailed service is the service closest to you. We still need to work hard on this road. Thank you for your advice, and I hope you can stay again to witness our growth and feel our intentions! I wish you a happy life and all the best.

Response from Property: Dear guest, hello. We are very sorry for your unpleasant experience. Recently, Changsha has a clear and cool autumn weather, with an average indoor temperature of about 20°, which is quite comfortable. For your health and to avoid catching a cold, the central air conditioning is turned off and the natural wind is turned on to keep the indoor air circulating. Seasons change, cold and hot alternate, due to different personal physiques and temperature perceptions, Xiaoguo will face a difficult choice every time whether to turn on cooling or heating. Before choosing, Xiaoguo will listen to the suggestions of every guest as much as possible, respect the wishes of most guests, and make adjustments, hoping to get your understanding. The room you mentioned in the review has a bad smell. We also went to the room to check it as soon as you left the hotel. It is indeed a bit smelly. This smell comes from the floor drain. We will also strengthen the flushing of the floor drain and pay attention to every detail. Thank you for your advice, and I hope you can stay again to witness our growth and feel our intentions! I wish you a happy life and all the best.

Response from Property: Dear guest, hello! Thank you for taking the time out of your busy schedule to share your stay experience and your recognition of our service. You mentioned that you need to leave your domestic contact person and contact information. This is because foreigners staying in the hotel need to enter and upload the information, and you must fill in the domestic contact person and contact information before you can upload the information. I hope you can understand. I look forward to seeing you again!

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Thank you for your praise of Xiaocheng. I am flattered to see that you comment on us so seriously and give us such a high evaluation. However, we will continue to work hard. Xiaocheng is committed to creating high-quality services to make customers feel the warmth of home. We look forward to your visit again!

Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.

Response from Property: Dear guest, thank you for visiting Chengguo Hotel and giving us your review and feedback. We hope that our service can make you feel as warm as home, and that the time you spend with us can also become a beautiful memory during your journey. This will be our greatest honor. Thank you again and wish you and your family good health and a happy life! !

Response from Property: Dear guest, thank you very much for staying at Orange Hotel Broadcasting and Television Center Branch and for giving such a great review! Xiaocheng and his friends are very excited~ As long as you have a happy stay, it is the best reward for us!

Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t let go of, and every hotel has its sweet and warm memories. I hope Xiaocheng will be the warmest and most unique one in your memories. ! Come back to Chengguo often and wish you well!

Response from Property: The world of hotels is so big, but we met unexpectedly after thousands of miles. Thank you for your affirmation and praise. Xiaocheng wishes you happiness every day!

Response from Property: Walking on the road, the wind blowing in my face is like a heat wave. Seeing your 5-star praise, I feel refreshed instantly. Thank you for taking the time out of your busy schedule to give me a warm review. The weather is hot, please remember to drink more water and replenish your water. I hope you will come often. Xiaocheng is looking forward to your visit again!

Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Hotel and sharing your stay experience with us. We are honored that our warm and friendly service has been recognized and liked by you. Your satisfaction is our unremitting pursuit. In the future work, we will continue to work hard to provide better service. Looking forward to your visit again! I wish you a happy life!