Chang Hotel (Wuyi Square IFS International Financial Center) Reviews

Response from Property: Hello, dear guest, 0 negative reviews is both an encouragement and a kind of pressure for our work. We also know that everything is not perfect in all aspects. It is more about the size and tolerance of the guests, but 0 negative reviews will not come. If the expectations of past customers are too high, there will be a psychological gap, which will lead to greater dissatisfaction. So we welcome your pertinent comments pointing out our shortcomings, which can allow other guests to see a more real version of us. Several guests have already mentioned the lighting problem. We are going to add a floor lamp, which should be able to solve this problem. Every toilet should have a clothes hook. The master of your room may have forgotten to install it. We will check and install it. If the front desk encounters a guest without saying hello, this is not allowed. We will check whether it is installed in the past few days. Whoever is at work will be punished. If you have a chance next time, you are welcome to come again and experience the services we are constantly improving. Thank you again for your evaluation. We will listen to your opinions with an open mind.