Anonymous User
April 7, 2024
I told the front desk in advance to arrange a quieter room, but when I arrived at the scene, I was arranged a room next to the elevator and near the intersection. The room was dirty, the slippers were smelly, the toothbrush felt like it was going to break after brushing a few times, the sheets were not clean, and my whole body was itchy after sleeping. My boyfriend and I didn't sleep all night, and we lay with our eyes closed all night. At 5:30 in the morning, the sound of a big truck driving into the pit directly scared people to jump out of bed (the glass was like paper paste), and the front desk service was non-existent.
The music festival premium was more than twice, and I was about to give a bad review when the front desk called and asked me to compensate for the two towels that were dirty because of wiping mud. The reason was that they couldn't wash it clean. The mud couldn't be washed clean. Everyone can comment on it. Finally, they hung up the guest's phone directly. The service that should be there is not in place, almost zero, but they can add the guest's WeChat specifically to ask for compensation for two towels. It's so awesome that they just go and rob money. This store in Anji has been blacklisted from now on, and I won't come again next time. Thank you for the hospitality. . . . . . Whoever stays knows, everyone must choose carefully
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