Hotel Bella Grace/Charleston Historic District

When we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their "supermarket". The "supermarket" was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included. The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it. We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation. At the end we just took a bottle of water in the morning and had breakfast elsewhere.

From the moment we arrived, the staff was extremely friendly and accommodating. Our room was great & bed was very comfortable. We will be back!

Relaxing weekend stay Newer hotel in very good location. Very friendly staff. Clean and comfortable.

This was a good choice for an overnight stay with my sisters. The property was clean and reasonably close to historic center of Charleston. As my sisters are older they found the distance a little too far for walking. The young man at the valet was very personable and friendly but the young lady at the desk at checkin was not as friendly and helpful. I was disappointed when she said they were out of complimentary water. The rooms were clean and nicely decorated but the rooms smelled heavily of bleach. The shower was very difficult to regulate the water and you got very cold and wet waiting a long time for water to warm up once you figured out how the tap worked. Overall I liked the hotel but would not return.

I like the charm and location of this property

The property was average. The shower water was luke warm at best, and the water pressure was low. Also, you can hear the water flow through the pipes when flushing, which I did not enjoy. There was a false fire alarm that went off the last night at 7am and was a total sleep disruption. I probably would not stay at this hotel again.