Courtyard Columbus Tipton Lakes

I paid extra for a pure room and did not get one with our room. they weren’t able to bring a unit to our room. Not sure how to get a refund for that since I booked through this site instead of with the actual hotel. Our fridge wasn’t working and the front desk guy said most of them don’t work… he did give us an extra ice bucket to use. Our bathroom was clean but looked pretty grimey. Over all it was just okay… disappointing for a Marriott

Clean and comfortable. Staff was wonderful. Close enough to the highway to be convenient but far enough away to be nice and quiet.

It was nice! We enjoyed the small balcony that we had with our suite. We had one small problem with the smoke detecor battery causing it to start chirping, but they had it taken care of in less than 30 minutes. We don't view this as an issue by them as you never know when this will happen.

The Bistro wasn't open, which wasn't disclosed prior to stay and is one of the major reasons I stay at Courtyard properties. In addition, the facility must have had some sort of maintenance issue with the Bistro as industrial fans could be heard in that area plus the hotel smelled of mold not only downstairs near the Bistro, but through the AC in my room.

Was pretty disappointed that the breakfast bar was closed and there wasn't anything at all. Not even pastries or fruit, just coffee. For the price to stay at a Marriott you guys need to do better. Even the cheaper hotels provide guests with something.

My mans at the front counter is always a pleasure to do business with. Enjoy the interaction every time

Booked through ******* for 2 rooms each with a King bed. When we got up to our rooms both of them had two double beds. Paid a little extra to get king beds and didn’t even get them. Also, the AC didn’t work very well and one of the rooms was uncomfortably hot.

Booked a king room with sofa pull out and was provided two fulls with no change in the price we paid. I asked the attendant when we checked in if our room had a balcony as I did not select a balcony room because we had a young child with us. I was told no our room did not. When we got up to our room it did in fact have a balcony. The hot tub was not working, the floor we stayed on did not have an ice machine so we had to go to the first floor to get ice. The faucet in the shower was pulled away and loose from the wall. When we got in the shower the water didn’t get warmer than luke warm. None of the trash cans in the room had bags. When we got back after a day of baseball we found house keeping did not come to our room at all. We were told she had “left” whatever that meant. It was a disaster. For another $40 we could’ve stayed up the road and had hot water, clean linens and a king size bed and a sofa with a pull out.

The mattress was horrible, room smelled smoke, look nothing like the pics on site