Arc House Ribera

TERRIFYING!!!! THEY SCAMMED ME October 2022 TERRIFIC!!!! THEY SCAMMED ME October 2022 The worst experience of my life. Do not go. I have been cheated. There are three hostels run by the same person, Mezquita Oscio and the one in the cafeteria. I made the reservation a month in advance for October 29, free cancellation on October 26. at the Oscio hostel for adults. I paid 80 euros for room with private bathroom, private double and wifi. I showed up at the cafeteria 1 hour before check-in because I had sent them a WhatsApp message a few days before and they didn't answer me. When I arrived there was no one at the reception and a man (apparently the boss) who was sitting there with two girls, checked his cell phone and told me that my reservation was canceled on October 5. That's where my odyssey began. They never explained to me correctly what happened, but they had already charged the 80 euros. The only option they gave me was a POCILGA room, with bunk beds without railings or stairs without a bathroom or Wi-Fi. The employees do not have any decision-making power and they called him by phone, but they informed me that they could not bother him because he was on his break. I asked for my money back, but it was flatly denied. They put the mattress on the floor, almost no suitcases fit, the shared bathroom was always dirty and the bathtub filled with water while you were showering. They are scammers, they keep your money, they don't answer your calls. They sold my room twice, overbooking and that is punishable if they don't repair the situation. I had to agree to spend the night in that pigsty or stay on the street. We are two 60-year-old adults, regardless of age, no one deserves to be scammed. DO NOT Reserve!!!!!

Can you let me post photos and videos??? On the 7th I rented a double room to spend the night after spending the whole day in Córdoba, in the patios (accumulated heat and fatigue) 1* surprise, no one at reception 2* page with card from WhatsApp and they gave me a code to get the key to a box on the street) Calle Lucano 3* the smell when entering was horrible and surprise I could no longer contact anyone the WhatsApp was blocked. Well, the worst was yet to come when we opened the room!!! Huge cockroaches everywhere and hands full of dirt. I filed a complaint and we are still waiting for a response. It's vain that we don't stay to sleep out of disgust and for our health. And I filed a health complaint. I would love to post the photos and videos