The new gal at the front desk was helpful but it was almost as if she knew the room was really dirty but was really able to offer anything else. I booked a non smoking room. The room was so disgusting the nicotine was dripping down the walls, areas that had never been swept, the conditioner was on full blast couldn't be changed smelled of mildew and smoke, remote not set up for TV couldn't turn on so i did manually big mistake, couldn't adjust the volume and then couldn't get it to turn off even with the button so i unplugged it. I checked in at 3am so i really didn't have many other options. It was really gross. The door was supposed to be white but almost black and couldn't hardly get it closed. Didn't feel safe at all. It was really sad. I couldn't even shower or walk on the floor anywhere without shoes. It looks like they were painting outside, if i were you I'd clean and paint inside first then you can generate more business. Not an experience i want to repeat.