Anonymous User
August 26, 2024
This is the first time I want to give a serious bad review. From check-in to check-out, I didn't feel angry at all, I just felt it was terrible, terrible in all aspects.
Facilities: The bathroom has no door, only a curtain, and three holes in the wall, so you can see people using the toilet and taking a bath from the outside without any blind spots. This also means that the sound and smell of using the toilet and taking a bath spread throughout the room. Flushing the toilet will splash water in the toilet onto the toilet seat. The boss said this is a smart toilet. I'm sorry, I've never seen such a bad smart toilet.
The headboard was collapsed and the boss said thank you for telling her, but she didn’t know that yet, did she? Don't you know? Do you have any signs of construction? Isn't it just for the sake of saving money? Just put it on the wall?
There is hair all under the stones in the internet celebrity bathtub, which is very disgusting. The disposable bathtub cover for children to take a bath was only used once, and! ! After using the bathtub, we drained the water ourselves and took out the bathtub cover, but they didn’t take it away when they cleaned the next day! The bathtub was covered with bathtub cover stickers left by previous guests.
Hygiene: During the 4-night stay, the cleaning was limited to changing the plastic bags in the trash cans and refreshing the towels and water, that was all. There was no cleaning, and the beds were not made (I said made, not changed. On the third day when we requested it, they reluctantly made the beds). The boss said that many guests don't like to make their beds. I'm sorry, I don't know who has stayed in the hotel and their beds are not made. I don't know that a room that costs nearly 900 a night doesn't have a made bed.
What's even more ridiculous is that our room is a 4-person room and we don't know how to queue up to wash and go to the toilet.
Environment: The hotel is called S Bay Ecological Corridor Bridge Hotel, which is 10 kilometers away from S Bay. It took me an hour to get there by riding my dog's electric car. I was so embarrassed to go there.
Breakfast: The same thing for 4 days in a row, the third day was enough
Service: There is no particularly good service nor a particularly bad one. They just don't say hello when they meet you in the morning and don't say goodbye when you leave.
This is my first time staying at Huazhu. I don’t know whether it is a franchise or self-operated. If it is a franchise, the requirements for the franchise store are really not picky. If it is self-operated, I may need to learn the basics of hotel management and live in my own room to see if I feel happy. Blacklisted from now on
Original TextTranslation provided by Google