Santorini Cloud National Tide Sea View Resort Dali Reviews
Santorini Cloud National Tide Sea View Resort Dali
Haidong Town Huanhai East Road Ideal State Tourism Resort Town c2a-2-1, Dali, Yunnan, ChinaView Hotel Details
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Guest Reviews of Santorini Cloud National Tide Sea View Resort Dali
9.7/10
Excellent
2327 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2327)
Positive reviews(2298)
Reviews with photos/video(854)
Friendly staff(1478)
Classy environment(365)
Offers pick-up/drop-offs(288)
Delicious breakfast(176)
Nice sea view(121)
Excellent afternoon tea(104)
Close to airport(19)
Relaxing hot springs(17)
Negative reviews(28)
Nicky999
Standard Big Bed Room
Stayed in Oct 2024
Family
14 review
9.5/10
Amazing
Posted on Nov 29, 2024
the service is 24 hours, so that's incredible.
the stadfs are honestly and friendly and also the room is really clean
Response from Property: 感謝親對煙雲和管家的認可,能得到您的認可非常高興~~酒店是位於有大理“聖託里尼“之稱的洱海海東,觀洱海、蒼山的視野都是特別好,建築感也特別強 有身處希臘聖託里尼的體驗感。期待下次再來體驗哦~
Hereandthereme
Standard Big Bed Room
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 10, 2025
Very welcoming and friendly. Prompt reply and always ready to help. Especially thanks to 管家杨杨and 哈哈 during the stay.
Response from Property: 親愛的客人,感謝您選擇煙雲,不忘初心,方得始終,熱情好客,貼心服務,慶幸我們的努力有感動到您。我們非常重視每一位親們的評價,因為每一個幸福的微笑,對於我們來説都是一份鼓勵和支持。家對於我們來説都是最思念最想念最愛的港灣,非常非常開心能為您帶來一次美好的入住體驗,我們會好好珍惜着一切並繼續努力,遇見您,邂逅美好,一切為您所想,希望您一如既往喜歡大理、喜歡煙雲,小夥伴們期待您下次到來!
Dominic25
Deluxe Queen Suite
Stayed in Sep 2024
Other
1 review
10.0/10
Outstanding
Posted on Oct 15, 2024
Sara's service is super excellent! I am a foreigner, and the housekeeper does not know English very well. But, she used translation software to communicate with me, which can be said to be barrier free. Thanks for Sara's patient service. Every morning, Sara personally delivers breakfast to the room, which is really warm. During the check-in period, the housekeeper of Yanyun Hotel drives to pick up and pick up us! The room facilities are very good, and the check-in experience is excellent!
Response from Property: 尊敬的賓容:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。煙雲酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。煙雲期待您的再次光臨!
Leslie Pek
Luxury Ocean View Suite With Private Pool
Stayed in Aug 2024
Couples
17 review
10.0/10
Outstanding
Posted on Sep 6, 2024
Room was spacious and clean, it was a great stay. All the staffs were very helpful and attentive. Especially thanks to 小瑞管家
Response from Property: Dear guests, thank you for your love and recognition of Yanyun. Yanyun has been working hard to create a comfortable stay experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Solo travellers
11 review
9.0/10
Great
Posted on Jul 4, 2024
Provided free taxi pick up from the train station.in china u need we chat to contact to the local and hotel. western and chinese breakfast.room is big and comfort.not much view from the hotel.sweet dessert soup deliver to the room in the evening.staffs very helpfull and friendly
Response from Property: Thank you for your recognition of Yanyun and the housekeeper. I am very happy to receive your recognition~~The hotel is located in the east of Erhai Lake, which is known as the "Santorini" of Dali. The view of Erhai Lake and Cangshan Mountain is very good, and the sense of architecture is also very strong. It feels like being in Santorini, Greece. I look forward to experiencing it again next time~
Cambodian traveler
Deluxe Sea View Terrace Queen Bed Room
Stayed in Feb 2024
Couples
25 review
10.0/10
Outstanding
Posted on Mar 11, 2024
Mark provided us a very good service 👍👍👍
He did a very great job by contacting us in advance for the pick up service as we need to go by the hotel shuttle bus to go up to the hotel. Breakfast is super yummy👍 Great location of 理想邦 to go around and take beautiful pictures. I can stay here all day long and would love to go again next time to Dali.
6/14
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe 2-bed Room
Stayed in Feb 2025
Family
14 review
10.0/10
Outstanding
Posted on May 15, 2025
Helpful staff , nice room and good view
Response from Property: 親愛的煙雲家人,感謝您選擇入住海十八·煙雲海景度假酒店,我們用心接待每一位到店的客人,為旅行在路上的人提供一站式服務,讓每一位抵達酒店的客人都乘興來盡興歸。期待着您的再度光臨,祝您生活愉快!
kolow20
Hot Spring Room (Double Bed) (Soaking Tub)
Stayed in May 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jun 30, 2024
Very good stay very friendly staff very good service provided and very concerned all the staff.
Response from Property: 親愛的煙雲家人,感謝您選擇入住煙雲國潮海景度假酒店,我們用心接待每一位到店的客人,為旅行在路上的人提供一站式服務,讓每一位抵達酒店的客人都乘興來盡興歸。期待着您的再度光臨,祝您生活愉快!
Guest User
Luxury Ocean View Suite With Private Pool
Stayed in Jul 2024
Couples
8 review
10.0/10
Outstanding
Posted on Aug 10, 2024
Very good service , always willing to help really recommend
Response from Property: 感謝親對煙雲和管家的認可,能得到您的認可非常高興~~酒店是位於有大理“聖託里尼“之稱的洱海海東,觀洱海、蒼山的視野都是特別好,建築感也特別強 有身處希臘聖託里尼的體驗感。期待下次再來體驗哦~
Guest User
Standard Big Bed Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 31, 2025
Very Nice
Response from Property: 感謝親對管家的認可,和對煙雲的認可。為了更好的服務客人,煙雲一直以一對一管家服務作為服務理念。所以在您下訂單後,接到管家的電話一定不要吃驚哦。有什麼問題都是可以向管家諮詢哈。希望我們的服務讓您的旅行更簡單輕鬆。我們在煙雲等您喲。
B.O.U.I 👉🏼buyi👈🏼
Deluxe Queen Suite
Stayed in Apr 2024
Family
3 review
10.0/10
Outstanding
Posted on May 26, 2024
Awesome
Response from Property: Dear Yanyun family, thank you for choosing to stay at Haishi Yanyun Seaview Resort Hotel. We welcome every guest who comes to the hotel with heart, provide one-stop service for people traveling on the road, and make every guest who arrives at the hotel feel at ease. Come and return with joy. We look forward to your visit again and wish you a happy life!
Bian_youshuizai
Queen Room With Terrace
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 30, 2025
The best feeling I had after staying in Dali for a few days was that the housekeeper was very considerate. Thanks to Qiufeng Butler for their warm hospitality. Every service was responded to and arranged in time.
Original TextTranslated by Google
Response from Property: Good times don't come easy, like you. Thank you friends for your immense love and affection for Yanyun. In the days to come, Yanyun will be positive and bring happiness to every friend. I believe that when you come next time, there will be more surprises for you. Remember to come often!
Guest User
Deluxe Sea View Terrace Queen Bed Room
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 30, 2025
It feels like being in Santorini. The sea view is super beautiful. The butler service is super considerate. I will come again next time.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you for choosing Yanyun. You have always been true to your original aspiration and have shown warm hospitality and considerate service. We are glad that our efforts have touched you. We attach great importance to every evaluation of our customers, because every happy smile is an encouragement and support to us. Home is the harbor that we miss the most and love the most. We are very happy to bring you a wonderful stay experience. We will cherish everything and continue to work hard to meet you and encounter beauty. Everything is for your consideration. We hope that you will like Dali and Yanyun as always. We are looking forward to your next visit!
Guest User
Standard Big Bed Room
Stayed in Mar 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Apr 29, 2025
[Housekeeper Pingping] is so considerate. I have met the most considerate housekeeper. From check-in to check-out, she can be said to be meticulous. No matter how late I send messages, she will reply to them in time. She also helped me take a lot of beautiful photos. She delivered breakfast to the room every day, and also helped me make an appointment for photo shooting. She also picked me up and dropped me off by car. She was thoughtful and meticulous. The room was also very clean, which can be said to be a five-star standard.
Original TextTranslated by Google
6/12
Response from Property: Dear guests, thank you for choosing Yanyun. We are always true to our original aspirations, warm and hospitable, and considerate. We are glad that our efforts have touched you. We attach great importance to the evaluation of every dear, because every happy smile is an encouragement and support for us. Home is the harbor that we miss the most and love the most. We are very happy to bring you a wonderful stay experience. We will cherish everything and continue to work hard to meet you and encounter beauty. Everything is for you. I hope you will like Dali and Yanyun as always. Friends are looking forward to your next visit!
Guest User
Garden Room - Sea-View (Double Bed)
Stayed in Apr 2025
Couples
8 review
10.0/10
Outstanding
Posted on May 9, 2025
The room was spacious and the view was amazing! The free travel photos are not much but very affordable, and there is also afternoon tea, which I love! Every waiter is very friendly and greets us as soon as they see us. The housekeeper Qiufeng has a strong sense of service and always takes the initiative to help us solve problems, saving us a lot of trouble. Thank you very much!
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Yanyun and the housekeeper. I am very happy to receive your recognition~~The hotel is located in the east of Erhai Lake, which is known as the "Santorini" of Dali. The views of Erhai Lake and Cangshan Mountain are particularly good, and the sense of architecture is also particularly strong. It feels like being in Santorini, Greece. Looking forward to experiencing it again next time~